It Program Manager Jobs in Portland, OR (NOW HIRING)

Are you motivated by tackling complex challenges? Do you enjoy leading projects that modernize and strengthen IT infrastructure, encompassing hardware, software, networks, data storage, data centers, security systems, cloud services, and evolving technology ecosystems? If so, you may be the next Information Technology Project Manager in Washington County's Information Technology Services Project Management Office.

Washington County's Information Technology Services Department is seeking an experienced Information Technology Project Manager to join our Project Management Office. This role is instrumental in delivering complex technology initiatives that support County operations, with a strong emphasis on enterprise infrastructure and software, systems modernization, and change management. The successful candidate will work closely with vendors, service providers, and County stakeholders to ensure solutions meet technical, contractual, and operational expectations.

While the position manages a diverse portfolio of IT projects across County departments, it will primarily focus on infrastructure initiatives such as modernizing data centers, upgrading network infrastructures, deploying security solutions, implementing enterprise server and storage platforms, system upgrades and migrations, migrating cloud environments, strengthening business continuity and disaster recovery capabilities, executing lifecycle modernization programs, and delivering enterprise business application deployments.

In addition to leading infrastructure-focused projects, this role contributes to the development of IT infrastructure and enterprise software systems playbooks, standards, and repeatable processes. The Information Technology Project Manager may also support documentation of best practices, creation of templates and guidelines, and training and onboarding for project managers and technical staff to ensure consistency in project delivery.

This is an excellent opportunity for a collaborative, technically proficient, and highly organized project manager who thrives in cross-functional environments and is eager to support impactful public-sector technology advancements.

• Core infrastructure domains: data centers, networks, servers, storage, cloud, security, disaster recovery, and enterprise systems.
• Systems analysis methods for defining requirements, evaluating technical options, and determining cost-effective solutions.
• Best practices for managing large, complex technology projects, including oversight of staff, budgets, and schedules.
• IT standards, playbooks, and repeatable implementation processes.
• Proper English usage—grammar, spelling, punctuation, and vocabulary.
• Effective customer relationship management and consulting practices.

• Communicate clearly and effectively in writing and speech.
• Exercise sound judgment when resolving complex technology issues.
• Work accurately and efficiently under pressure and tight deadlines.
• Lead and coordinate project teams to achieve defined goals and deliverables.
• Assess user needs and recommend appropriate technology solutions.

• Plan, organize, and direct large, complex technology projects, including budgets, schedules, workflows, and use cases.
• Create and maintain IT playbooks, standards, and best practices.
• Build and maintain effective working relationships with vendors, project teams, and leadership.
• Interact professionally and respectfully with individuals at all organizational levels.
• Train and support staff in standardized project processes and tools.
• Collaborate effectively with diverse individuals and groups, including the public, coworkers, and vendors.

Information Technology Services aims to be a trusted business partner and provider of reliable, proactive, and secure technology services that deliver innovative and effective solutions and support for Washington County. The Washington County IT Project Management Office works alongside County Departments to plan and deliver complex projects on time and within budget, and to help teams streamline business processes.

To review the complete classification, including the full list of knowledge, skills, and abilities (KSAs) associated with this position, use this link: IT Project Manager.

• Bachelor's Degree in information systems, computer science, business administration, or a related field AND two (2) years of practical experience in management of complex information technology projects; OR
• Associate's Degree in information systems, computer science, business administration, or a related field AND four (4) years of practical experience in management of complex information technology projects; OR
• Six (6) years of practical experience in the management of complex information technology projects.

• Must have the ability to arrange for timely transportation to attend appointments and meetings at locations throughout the State of Oregon.
• May be required to successfully pass an extensive criminal background and personal history check.
• A Project Management Professional (PMP) Certification OR an Oregon Project Management Associate (OPMA) Certificate is preferred.

Our commitment to you: Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community.

Veterans' Preference: If you are a Veteran and would like to be considered for Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points. Accommodation under the Americans with Disabilities Act: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or email: Careers@WashingtonCountyOR.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.