ZipRecruiter

Log In

1

It Problem Manager Jobs in Wisconsin (NOW HIRING)

Chick-fil-A

Manager in Training

Eau Claire, WI

$22/hr

Problem solving in the moment-to-moment * Labor management Management positions also come with a ... Working at Chick-fil-A Eau Claire is more than a job - it's an opportunity for teamwork and ...

Apply Early

Dunkin

Manager

Milwaukee, WI · On-site

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

Dunkin

Manager

West Milwaukee, WI · On-site

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

Dunkin

Manager

New Berlin, WI · On-site

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

Dunkin

Manager

Kenosha, WI · On-site

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

Dunkin

Manager

Menomonee Falls, WI · On-site

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

Chick-fil-A

Manager in Training

Eau Claire, WI

$22/hr

Problem solving in the moment-to-moment * Labor management Management positions also come with a ... Working at Chick-fil-A Eau Claire is more than a job - it's an opportunity for teamwork and ...

GaggleAMP Inc.

Sales Manager

Madison, WI · On-site

... problem, stay where you are. If you're ready to own it, apply! Candidates will be asked to answer a brief set of written questions before the first call. If that feels like a barrier, this isn't the ...

The Digital Ring

Marketing Manager

Madison, WI · On-site +1

... it drives real business growth for our clients. We support organizations across a wide range of ... Problem-Solving: Address client challenges and internal process improvements swiftly and ...

The Digital Ring

Marketing Manager

Madison, WI · Remote

... it drives real business growth for our clients. We support organizations across a wide range of ... Problem-Solving: Address client challenges and internal process improvements swiftly and ...

New

Kimberly-Clark

Logistics Manager

Neenah, WI

At Kimberly-Clark, it's all here for you-innovation, growth, and the chance to make a real impact ... As a person, you're a problem-solver - a connector - someone who thrives on creating order from ...

Kimberly-Clark

Logistics Manager

Neenah, WI · On-site

At Kimberly-Clark, it's all here for you-innovation, growth, and the chance to make a real impact ... As a person, you're a problem-solver - a connector - someone who thrives on creating order from ...

Kimberly-Clark Corporation

Logistics Manager

Neenah, WI · On-site

At Kimberly-Clark, it's all here for you-innovation, growth, and the chance to make a real impact ... As a person, you're a problem-solver - a connector - someone who thrives on creating order from ...

next page

Showing results 1-20

All JobsIt Problem Manager JobsIt Problem Manager Jobs in Wisconsin

It Problem Manager information

See Wisconsin salary details

$20.2K

$75.4K

$139.3K

How much do it problem manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for it problem manager in Wisconsin is $75,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $90,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What job categories do people searching It Problem Manager jobs in Wisconsin look for? The top searched job categories for It Problem Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Problem Manager jobs? Cities in Wisconsin with the most It Problem Manager job openings:
It Problem Manager jobs near you
Manager in Training

Manager in Training

Chick-fil-A

Eau Claire, WI

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Be an early applicant

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,517 frontline employees who took The Breakroom Quiz

13th of 104 rated fast food restaurants

Job description

Manager in Training

At Chick-fil-A Eau Claire, our vision is to create experiences of Care that positively impact moments, days and lives. We are looking for passionate people who have a servant's heart, know how to lead a team towards a goal, are skilled at problem solving, and want to make an impact on all those around them.

As a Manager in Training, you will learn the business from the ground up. All our trainees start in a Team Member position, but this opportunity would allow for accelerated learning and growth for those interested in leading a team. Some of the job duties of a manager at Chick-fil-A Eau Claire include:

  • Running shifts, ensuring a top-tier Guest and Team Member experience
  • Cash management
  • Opening/closing operations
  • Inventory management
  • Problem solving in the moment-to-moment
  • Labor management

Management positions also come with a set of benefits, which include:

  • Fully covered health, vision, dental, and life insurance
  • 401(k) employer matching option
  • Membership at the YMCA of the Chippewa Valley
  • 20 hours of Paid Time Off
  • $40 Monthly wellness stipend

We look forward to meeting you!

Working at Chick-fil-A Eau Claire is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A is locally owned and operated by an independent, franchised Operator whose mission is to win the hearts and trust of Eau Claire. We believe that our impact in the community can be far deeper than serving a delicious chicken sandwich. Our ultimate goal is to create experiences of exceptional Care that positively impact moments, days and lives in the Chippewa Valley!

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All Chick-fil-A Jobs