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It Problem Manager Jobs in Michigan (NOW HIRING)

... and problem management * 3+ years' experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting services and cloud infrastructure. REQUIRED SKILLS * Leads by ...

Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... Monitoring, maintaining, and managing server and network equipment on a regular schedule.

Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... Monitoring, maintaining, and managing server and network equipment on a regular schedule.

Trains associates in machine processes and problem solving. ESSENTIAL FUNCTIONS: Monitors work of ... Provides daily communication of activities to manager. Takes ownership of problems and attempts to ...

Summary: The IT Platform Administrator acts as a liaison between the business and technical ... Basic knowledge of the ITIL process framework - Incident Management, Problem Management, Change ...

Day-to-day operations oversight, Direction/Prioritization when issues arise, Problem resolution ... Triage the issues and send it to the teams through ticketing systems . * Strong experience in ...

Summary: The IT Platform Administrator acts as a liaison between the business and technical ... Basic knowledge of the ITIL process framework - Incident Management, Problem Management, Change ...

Summary: The IT Platform Administrator acts as a liaison between the business and technical ... Basic knowledge of the ITIL process framework - Incident Management, Problem Management, Change ...

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It Problem Manager information

See Michigan salary details

$17.4K

$65.1K

$120.3K

How much do it problem manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for it problem manager in Michigan is $65,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $78,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What are popular job titles related to It Problem Manager jobs in Michigan? For It Problem Manager jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for It Problem Manager jobs? Cities in Michigan with the most It Problem Manager job openings:
Infographic showing various It Problem Manager job openings in Michigan as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,124 per year, or $31.3 per hour.
IT - Java Software Developer - Senior

IT - Java Software Developer - Senior

Apex Systems

Farmington Hills, MI • On-site

$56.25 - $71.75/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Job#: 3040476
Job Description:
We are seeking an experienced Senior Java Application Developer to support the design, development, testing, deployment, and ongoing maintenance of enterprise-scale applications and system interfaces. This role will be responsible for modifying existing application code, building new application components based on detailed requirements, and ensuring solutions are scalable, reliable, and aligned with established development standards.
The ideal candidate will have strong experience within large enterprise environments, excellent problem-solving skills, and the ability to work independently or collaboratively within larger technical teams.
Key Responsibilities
  • Modify existing application code, interfaces, and system components based on detailed business and technical requirements.
  • Design, develop, test, debug, deploy, document, and maintain application programs and interfaces.
  • Participate in all phases of the application development lifecycle, including requirements analysis, design support, coding, testing, deployment, and production support.
  • Support file design, data updates, storage, retrieval, and integration across enterprise applications.
  • Maintain developed solutions on an ongoing basis, ensuring long-term reliability and performance.
  • Formulate technical concepts, define system scope, and establish technical objectives based on user and business needs.
  • Enhance existing processes to resolve operational issues and introduce new functionality while considering timelines, resource constraints, complexity, dependencies, assumptions, and application structure.
  • Follow established development methodologies, coding standards, and internal compliance requirements.
  • Ensure application development activities align with internal and external regulatory requirements.
  • Collaborate with business users, technical teams, project stakeholders, and leadership to deliver high-quality solutions.
  • Provide guidance to various groups on application systems activities as needed.
  • Work under general direction and report to a team lead, supervisor, or manager.

Required Qualifications
  • Minimum of 8 years of application development experience.
  • Bachelor's degree in Computer Science, Information Systems Management, or a related field required.
  • Strong experience developing applications in large-scale enterprise environments.
  • Solid understanding of the full software development lifecycle.
  • Strong written and verbal communication skills, with the ability to translate business needs into technical solutions.
  • Ability to quickly understand business concepts and contribute to technical vision and solution design.
  • Strong problem-solving, analytical, and critical-thinking skills.
  • Ability to work in a fast-paced environment while managing multiple priorities.
  • Self-motivated with the ability to work independently when needed.
  • Ability to collaborate effectively within large technical and cross-functional teams.

Preferred Qualifications
  • Experience within financial services or captive auto finance environments is strongly preferred.
  • Experience supporting regulated enterprise environments.
  • Prior experience guiding or mentoring technical teams is a plus.

Technical Skills
Candidates should have intermediate to expert-level knowledge in the following areas:
  • System development lifecycle methodologies
  • Software development processes and standards
  • Unit and integration testing methodologies
  • JUnit and JMock
  • Software configuration management tools
  • Code deployment and version control tools
  • Enterprise application development and support

Technology Experience
Experience with the following technologies is preferred:
  • UNIX / AIX
  • UNIX scripting
  • Java
  • J2EE
  • EJB
  • JavaBeans
  • JavaScript
  • Servlets
  • JDBC
  • Struts
  • Hibernate
  • WebSphere
  • WSAD
  • MQ Series
  • DB2
  • SQL
  • MS Access
  • FTP / SFTP

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.