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It Problem Manager Jobs in Michigan (NOW HIRING)

General Motors

IT Payroll Senior Systems Analyst

Warren, MI · On-site

$90 - $120/hr

## IT Payroll Senior Systems AnalystApplyremote type: Hybridlocations: Warren, Michigan, United States ... Strong analytical, problem-solving, and issue-resolution skills* Demonstrated ability to manage ...

Georgia IT, Inc.

SAP Basis

Dearborn, MI · On-site

$61.50 - $80.25/hr

... Manager • Problem-solving and debugging skills • Effective team player working with Onsite and ... Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key ...

360 IT Professionals

Business analyst

Lansing, MI · On-site

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ...

Georgia IT, Inc.

Salesforce developer - Detroit, MI

Detroit, MI · On-site

$54.75 - $72.75/hr

... problem-solving abilities • Excellent planning, organization, time management, and written and ... Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key ...

Corning

... and problem management * 3+ years' experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting services and cloud infrastructure. REQUIRED SKILLS * Leads by ...

IT KeySource

Cloud Architect

Lansing, MI · On-site

$59.25 - $75.50/hr

IT KeySource is a company focused on providing tailored technology solutions, and they are seeking ... Required : • 5+ years of experience implementing and managing CRM solutions at an enterprise ...

Detroit IT

Systems Administrator

Troy, MI · On-site

Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... Monitoring, maintaining, and managing server and network equipment on a regular schedule.

Detroit IT

Systems Administrator

Troy, MI · On-site

Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and ... Monitoring, maintaining, and managing server and network equipment on a regular schedule.

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All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Michigan

It Problem Manager information

See Michigan salary details

$17.4K

$65.1K

$120.3K

How much do it problem manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it problem manager in Michigan is $65,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $78,400.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are popular job titles related to It Problem Manager jobs in Michigan?

For It Problem Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching It Problem Manager jobs in Michigan look for?

The top searched job categories for It Problem Manager jobs in Michigan are:

What cities in Michigan are hiring for It Problem Manager jobs?

Cities in Michigan with the most It Problem Manager job openings:

It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Michigan as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $65,124 per year, or $31.3 per hour.

Lead Quality Engineer - Analyst and Fleet Manager

Recar

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

ABOUT SLATE

At Slate, we're building safe, reliable vehicles that people can afford, personalize and love-and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them.

WHO WE ARE LOOKING FOR

SLATE seeks an accomplished Problem Management Analyst and Fleet Manager.

We are seeking an experienced (10+ years) quality engineer to develop AI-first issue management processes and oversee a broad fleet of development and customer vehicles.

This individual will bring extensive project management or problem-solving expertise.

WHAT YOU WILL DO

  • Analyze issues, triage new problems, assign people, identify risks, and manage the flow and execution of problem resolution.

  • Lead DAILY reviews to manage flow of problem execution.

  • Lead workshops with cross-functional teams to coordinate activities / timing / RASIC.

  • Identify significant risks and escalate them.

  • Influence positive outcomes through people skills and data.

  • Capture Lessons Learned in Design and Process (DFMEA, PFMEA, DVP)

  • Utilize AI to analyze data, identify and solve problems and integrate solutions.

  • Manages High Mileage and Fast Feedback Fleets and gathers customer data on sold vehicles in first 90 days of ownership. This may include managing both external companies and/or contract resources directly reporting to this role.

WHAT YOU BRING TO THE TEAM

  • Bachelor's Degree in Engineering or the Sciences

  • Black Belt or Master Black Belt certification in Six Sigma (IDDOV/DMAIC) and Structured Problem Solving will give you an edge!

  • 10+ years in automotive engineering or product quality, with direct experience

  • Deep technical knowledge of product and vehicle design, development, and manufacturing

  • Demonstrated success launching new programs on time while meeting quality and program metrics

  • Working knowledge of NHTSA FMVSS requirements and CAE methods applied to safety, NVH, and durability optimization

Skills

  • Proven ability to lead cross-functional teams with clear communication and confident, results-oriented decision-making

  • Strong organizational skills with the capacity to manage multiple priorities in parallel

  • Advanced proficiency in product assessment, problem-solving, and root-cause analysis methodologies (Six Sigma, DFSS, Red X, or equivalent)

  • High integrity with a disciplined, data-driven approach to quality decisions

  • Adaptable and effective in a fast-paced, start-up environment

Salary Range:

The compensation for this position is the range Slate reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; work location; and other relevant business and organizational factors.

Base Pay Range (Annual)

123,339.00 -185,009.00 USD Annual

Additional Compensation and Benefits: Slate offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in the equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.

WHY JOIN TEAM SLATE?

At Slate, we're fueled by grit, determination, and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence, innovation, and mutual respect, and is motivated by shared principles.

  • Safety First

  • Delight Customers

  • One Team

  • Relentless Improvement

  • Fast, Frugal, and Scrappy

  • Respectful Collaboration

  • Positive Legacy

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE.

Slate is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

slate-talent_acquisition@slate.auto.

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