It Problem Manager Jobs in Florida (NOW HIRING)

Position Summary
We are seeking an IT Deployment Technician to support enterprise-wide hardware deployment initiatives and end-user technology refresh programs. This role is responsible for imaging, configuring, deploying, and supporting laptops, desktops, and related hardware while ensuring a seamless transition for end users. The ideal candidate has strong hands-on experience with device deployments, workstation setups, and desktop support in fast-paced environments.
Key Responsibilities

• Execute large-scale hardware deployment projects, including laptop and desktop rollouts, technology refreshes, and workstation replacements.
• Image, configure, stage, and deploy new devices following established deployment standards and procedures.
• Perform data migration, user profile transfers, and device replacement activities with minimal disruption to business operations.
• Install, configure, and troubleshoot operating systems, software applications, and peripheral devices.
• Provide onsite desktop support by diagnosing and resolving hardware, software, network connectivity, and peripheral issues.
• Set up workstations, docking stations, monitors, printers, and other end-user technology equipment.
• Conduct device quality checks to ensure systems are fully functional prior to deployment.
• Manage inventory, asset tracking, hardware receiving, and equipment disposition processes.
• Document deployment activities, asset information, and technical issues within ticketing and asset management systems.
• Collaborate with IT teams, project managers, and business stakeholders to ensure successful deployment execution.
• Provide end-user support and guidance during deployment and migration activities.
• Escalate complex technical issues as necessary and assist with problem resolution.

Required Qualifications

• 1-3+ years of experience in IT deployment, desktop support, technical support, or a related field.
• Experience supporting Windows-based desktop and laptop environments.
• Hands-on experience with device imaging, configuration, staging, and deployment.
• Experience performing hardware installations, workstation setups, and equipment replacements.
• Strong troubleshooting skills related to hardware, software, operating systems, and peripherals.
• Experience supporting end users in an onsite environment.
• Familiarity with asset management and inventory tracking processes.
• Strong organizational skills with the ability to manage multiple deployment tasks simultaneously.
• Excellent customer service, communication, and interpersonal skills.

Preferred Qualifications

• Experience supporting large-scale deployment or refresh projects.
• Knowledge of Microsoft deployment technologies and device management tools.
• Experience with data migration and user profile transfers.
• Familiarity with ticketing systems and IT service management processes.
• Experience working in enterprise or corporate IT environments.

Ideal Candidate
The ideal candidate is a hands-on IT professional with experience deploying and supporting end-user devices in a structured enterprise environment. They are comfortable performing imaging, staging, configuration, and deployment activities while providing exceptional customer service and technical support throughout the deployment lifecycle. Their attention to detail, organization, and troubleshooting abilities help ensure successful hardware rollouts and positive user experiences.
Job Type & Location
This is a Contract position based out of West Palm Beach, FL.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Palm Beach,FL.
Application Deadline
This position is anticipated to close on Aug 22, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.