It Operations Manager Jobs in Michigan (NOW HIRING)

Craft Your Career with BrassCraft Manufacturing Company!
POSITION SUMMARY:
The Director of Information Technology is a key member of the BrassCraft Executive Leadership Team responsible for defining and executing the technology strategy that enables business growth, operational excellence, and digital transformation across the enterprise. Reporting directly to the President of BrassCraft, this role provides strategic leadership for enterprise applications, infrastructure, networking, cybersecurity, and technology operations supporting a multi-site manufacturing environment. The Director leads the development and execution of a modern technology roadmap that aligns business objectives with scalable, secure, and cost-effective technology solutions. This position oversees enterprise applications, ERP platforms, business intelligence, software development, infrastructure, network operations, and project delivery while ensuring high availability, performance, and reliability of mission-critical systems. As a strategic business partner, this position collaborates closely with executive leadership and functional stakeholders to optimize end-to-end business processes, enhance operational efficiency, drive digital innovation, and maximize the value of technology investments. The role requires a blend of executive leadership, business acumen, and technical expertise to successfully deliver enterprise-wide initiatives that support manufacturing, supply chain, customer service, and corporate functions.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Strategic Leadership & Digital Transformation

• Develop and execute a multi-year IT strategy and technology roadmap aligned with corporate goals, manufacturing objectives, and business growth initiatives.
• Serve as a trusted advisor to executive leadership, identifying opportunities to leverage technology as a competitive advantage.
• Lead digital transformation initiatives that improve operational performance, automation, data accessibility, customer experience, and business agility.
• Promote a culture of continuous improvement, innovation, operational excellence, and business process optimization across the organization.

Enterprise Applications & ERP Leadership

• Provide strategic oversight of the JD Edwards EnterpriseOne environment and associated enterprise applications, ensuring alignment with business requirements and long-term organizational objectives.
• Lead ERP modernization efforts, upgrade strategies, application lifecycle management, and total cost of ownership optimization.
• Oversee application architecture, software development, middleware integration, web platforms, and business intelligence solutions to support enterprise-wide operations.
• Prioritize and govern application enhancement portfolios, ensuring projects deliver measurable business value.

Infrastructure, Security & Technology Operations

• Direct the planning, implementation, and support of enterprise infrastructure, including networks, voice systems, cloud technologies, end-user computing, and data center operations.
• Establish and maintain a secure, resilient, and scalable technology environment through effective cybersecurity, disaster recovery, business continuity, and risk management practices.
• Develop and enforce enterprise IT policies, standards, governance frameworks, and security controls that safeguard company data and technology assets.
• Ensure 24/7 operational support and availability of critical business applications and infrastructure services.

Business Partnership & Operational Excellence

• Partner with business leaders to identify, evaluate, and implement technology solutions that optimize manufacturing, supply chain, distribution, finance, and customer-facing processes.
• Serve as the primary technology liaison for business functions, translating operational needs into scalable technology solutions.
• Lead cross-functional programs and complex technology projects from strategy through deployment, ensuring successful execution within scope, budget, and timeline expectations.
• Drive the adoption of data analytics and business intelligence capabilities to enhance decision-making and business performance.

Financial & Vendor Management

• Develop and manage IT operating and capital budgets, ensuring effective allocation of resources and return on investment.
• Lead vendor strategy, contract negotiations, licensing management, and third-party partnerships to maximize service quality and cost effectiveness.
• Monitor technology expenditures and continuously identify opportunities for operational efficiencies and cost optimization.

Talent Leadership & Organizational Development

• Lead, mentor, and develop high-performing teams across application development, business analysis, infrastructure, and project management disciplines.
• Establish clear performance expectations, development plans, succession strategies, and accountability measures for IT personnel.
• Drive talent acquisition, retention, and workforce planning initiatives to maintain a highly skilled and future-ready technology organization.
• Foster a collaborative, customer-focused culture that emphasizes innovation, engagement, and professional growth.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• 10+ years of progressive IT leadership experience, including responsibility for enterprise applications and infrastructure.
• Demonstrated success leading large-scale ERP environments, digital transformation initiatives, and cross-functional technology programs.
• Deep experience with ERP, ERP strategies, and implementations
• Strong understanding of application development, infrastructure architecture, cybersecurity, business intelligence, and IT governance.
• Proven experience managing budgets, technology vendors, and strategic sourcing initiatives.
• Exceptional leadership, communication, and stakeholder management skills.

PREFERRED QUALIFICATIONS:

• Experience within a manufacturing, industrial, or supply chain-driven organization.
• Understanding of manufacturing execution systems (MES), operational technology (OT), shop floor connectivity, and Industry 4.0 initiatives.
• Experience leading digital manufacturing, automation, and data-driven operational improvement programs.
• Familiar with .Net, eBusiness and SalesForce.com experience is desirable.
• Expertise with JD Edwards EnterpriseOne and enterprise business systems.

LEADERSHIP COMPETENCIES:

• Strategic thinker with strong executive presence and influence.
• Results-oriented leader with a track record of driving transformational change.
• Exceptional communication, stakeholder management, and relationship-building skills.
• Strong decision-making, problem-solving, and organizational leadership capabilities.
• Customer-focused mindset with a commitment to service excellence and continuous improvement.

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
ABOUT US
BrassCraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, and plumbing service and repair parts for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, BrassCraft supports a wide array of channel partners including wholesalers, retailers, and specialty dealers, who serve residential and commercial markets across the Americas. BrassCraft has set the plumbing standard for 80 years, with industry-leading brands including BrassCraft and Plumbshop .
Company: BrassCraft Manufacturing
Full time
Hiring Range: $141,900.00 - $222,860.00 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Brasscraft (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Brasscraft is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
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