ZipRecruiter

Log In

1

It Operations Assistant Jobs in Michigan (NOW HIRING)

Rishabh RPO

IT Operations Manager

Flint, MI · On-site

Title : IT Operations Manager Location : Flint, MI Duration : Full Time Responsibilities * Lead and evolve the organization's IT operations and roadmap * Oversee and optimize our Microsoft 365 ...

FastTek

IT Operations Support Specialist

Dearborn, MI · On-site

IT Operations Support Specialist #1058704 * This is an Information Technology Operations based role ... This is an outstanding opportunity to be a member of the Site IT team and to assist in redefining ...

LEONI

IT Operations Specialist

Farmington Hills, MI · On-site

We are looking for an IT Specialist, responsible to receive incoming tickets independent from the communication channel, performs high-level analysis and qualification of the ticket and ensures that ...

LEONI

IT Operations Specialist

Farmington Hills, MI · On-site

We are looking for an IT Specialist, responsible to receive incoming tickets independent from the communication channel, performs high-level analysis and qualification of the ticket and ensures that ...

FastTek

IT Operations Support Specialist

Dearborn, MI · On-site

IT Operations Support Specialist #1058376 Position Description: The Power Platform & Copilot Studio ... * Assist users with access issues, permissions, environment configuration, and licensing support

Trinity Health

Sr. Consultant IT Operations

Livonia, MI · On-site

Leads business short-term and long-term planning sessions to ensure understanding of business goals, direction and business requirements; provides input from an IT operations perspective. Serves as a ...

New

Trinityhealth

Sr. Consultant IT Operations

Livonia, MI · On-site

Leads business short-term and long-term planning sessions to ensure understanding of business goals, direction and business requirements; provides input from an IT operations perspective. Serves as a ...

New

next page

Showing results 1-20

All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Michigan

It Operations Assistant information

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Michigan?

The most popular types of It Operations jobs in Michigan are:

What are popular job titles related to It Operations Assistant jobs in Michigan?

For It Operations Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching It Operations Assistant jobs in Michigan look for?

The top searched job categories for It Operations Assistant jobs in Michigan are:

What cities in Michigan are hiring for It Operations Assistant jobs?

Cities in Michigan with the most It Operations Assistant job openings:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

IT Operations Manager

Rishabh RPO

Flint, MI • On-site

Full-time

Re-posted 21 days ago

Job description

Title: IT Operations Manager

Location: Flint, MI

Duration: Full Time

Responsibilities

  •  Lead and evolve the organization’s IT operations and roadmap
  • Oversee and optimize our Microsoft 365 environment (Outlook, Teams, SharePoint, Entra ID)
  • Manage and mentor IT staff, building a strong, scalable team
  • Develop and enforce IT policies, procedures, and security standards
  • Champion cybersecurity best practices (MFA, endpoint protection, monitoring)
  • Manage vendor relationships (internet, telecom, software providers)
  • Oversee onboarding/offboarding and access management processes
  • Monitor system performance, ensuring up time, reliability, and efficiency
  • Own the IT budget, forecasting, and cost optimization efforts
  • Lead technology projects and continuous system improvements
  • Ensure compliance with regulatory and organizational requirements
  • Maintain clear documentation of systems and processes
  • Act as an escalation point for complex technical issues
  • Communicating IT initiatives and performance to executive leadership
  • Foster a positive, service-first IT culture across the organization

Qualifications

  • Bachelor’s degree in IT or related field (or equivalent hands-on experience)
  • 5+ years of experience in IT operations or systems administration
  • 2+ years in a leadership or senior-level role
  • Strong expertise in Microsoft 365 administration and security
  • Proven experience managing vendors and leading IT projects
  • Solid understanding of modern cybersecurity best practices
  • Excellent problem-solving and decision-making skills
  • Ability to communicate clearly with both technical and non-technical audiences
Rishabh BPO Services logo

About Rishabh BPO Services

Sourced by ZipRecruiter

Rishabh BPO is the right choice for companies looking to outsource their business processes to lower their costs, eventually resulting in a transformation of the way the company works. The general benefits of BPO are well known in the industry today. Long term approach of engaging with the customers: This means that Rishabh BPO will focus on getting value for their customers by investing their own resources in the short-term so that the clients experience the value of working with Rishabh BPO over the entire engagement.

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Social media

FacebookTwitter

View All Rishabh BPO Services Jobs