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It Operations Assistant Jobs in Michigan (NOW HIRING)

Peckham

IT Operations Support Administrator

Lansing, MI · On-site

Peckham Inc. - IT Operations Support Administrator SUMMARY The IT Operations Support Administrator ... can assist you * Click HERE and you will be directed to the American Jobs Center (AJC) finder to ...

Peckham

IT Operations Support Administrator

Lansing, MI · On-site

Peckham Inc. - IT Operations Support Administrator SUMMARY The IT Operations Support Administrator ... can assist you * Click HERE and you will be directed to the American Jobs Center (AJC) finder to ...

iFlow Inc

IT Manager (Manufacturing)

Farmington Hills, MI · On-site

$93K - $114K/yr

Lead the development and implementation of operational strategies and team objectives that support business growth and performance. Assist senior IT leadership by executing delegated tasks.

FastTek

IT Operations Support Senior Associate

Wayne, MI

$15.25 - $20/hr

IT Operations Support Senior Associate #1059554 Position Description: Employees in this job ... Focus on the integration / long term maintenance of applications and hardware. * Assist site IT ...

Kla

IT Cybersecurity Operations Manager

Ann Arbor, MI · On-site

$114K - $194K/yr

Partner with Cybersecurity, IT operations, desktop engineering, IAM, and compliance teams to balance security and user experience. * Evaluate new endpoint security technologies and lead POCs and ...

STURGIS BANK

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

... IT operations such as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment * Support user account ...

Sturgis Bank & Trust Co

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

... IT operations such as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment * Support user account ...

Watkins Wellness

Director, Information Technology

Novi, MI · On-site

$141.90 - $222.86/hr

Lead digital transformation initiatives that improve operational performance, automation, data ... Develop and enforce enterprise IT policies, standards, governance frameworks, and security controls ...

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All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Michigan

It Operations Assistant information

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Michigan?

The most popular types of It Operations jobs in Michigan are:

What are popular job titles related to It Operations Assistant jobs in Michigan?

For It Operations Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching It Operations Assistant jobs in Michigan look for?

The top searched job categories for It Operations Assistant jobs in Michigan are:

What cities in Michigan are hiring for It Operations Assistant jobs?

Cities in Michigan with the most It Operations Assistant job openings:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

IT Operations Support Senior Associate

FastTek

Dearborn, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Support plant IT infrastructure, applications, and systems to ensure manufacturing operations run smoothly.

  • Troubleshoot technical issues, analyze data, and resolve problems related to applications and infrastructure on the plant floor.

  • Interface with business departments and support deployment of Factory of Tomorrow initiatives, including IIOT and digital solutions.

Job description

IT Operations Support Senior Associate #1061830
Job Description:
  • This is an Information Technology Operations based role that supports Dearborn Truck and the amazing new Rouge Electric Vehicle Center (REVC) F-150 Lightning facility where America's best-selling vehicle for over 40+ years are built.
  • This is an outstanding opportunity to be a member of the Site IT team and assist in redefining and reimagining how site IT lends support to the manufacturing team, as the site operationalizes its electrification revolution.
  • As a member of the Plant I.T. team you will be hands on assisting the plant in producing these very exciting and new vehicles for the NA consumer market.
  • As part of the job responsibilities, you will interface and support IT across a broad host of Infrastructure & Applications that the plant uses to produce these exhilarating vehicles.
  • You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g. IIOT, Software-defined networks, next-generation error proofing, digital broadcast, and various mobility solutions and pilots) along with supporting the legacy manufacturing execution systems within the facility.
  • The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all responsible manufacturing applications meet productivity goals.
  • You will also interface daily with all business departments in the plant, from assembly and industrial controls to quality and finance.
  • This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.
 
Skills Required:
  • IT Operations
  • Operations Support Systems
  • Technical Troubleshoot
  • IT Support
  • Technical Customer Support
  • Technical Support
 
Experience Required:
  • Senior Associate Exp: 3 to 5 years experience in relevant field
 
Education Required:
  • High School Diploma / GED
 
Education Preferred:
  • Bachelor's Degree
 
Additional Information:
  • Support a multi-shift operation in a manufacturing plant.
    • Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary.
  • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
  • Interface with corporate IT and business owners to prioritize improvement efforts.
  • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
  • Focus on the integration / long term maintenance of applications and hardware.
  • Assist site IT manager with managing assignments and workload.
  • Develop, maintain, and share, accurate support documentation.
  • Support of local network equipment in a Cisco based environment.
  • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
  • Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment.
 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.