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It Operations Assistant Jobs in Virginia (NOW HIRING)

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IT Specialist

Arlington, VA · On-site

We are seeking an IT Specialist to support corporate IT operations in our Arlington office. This ... Support endpoint management tools such as Mosyle, Intune, SCCM, or similar. * Assist with Cloud and ...

Align Technology, Inc.

This role is part of Digital Workplace Technology & Operations (DWT&O), delivering IT Services in ... Escort vendors and assist senior engineers with cabling, hardware placement, or equipment handling.

CORAS

IT Support and Operations Associate

Mclean, VA

$20 - $24/hr

Key Responsibilities * Assist in the administrative heavy lifting of cyber assessment processes ... IT asset management, and vendor coordination to ensure operational excellence. * Identify and ...

Coras

IT Support and Operations Associate

Mclean, VA · On-site

$20 - $24/hr

Key Responsibilities * Assist in the administrative heavy lifting of cyber assessment processes ... IT asset management, and vendor coordination to ensure operational excellence. * Identify and ...

KOJU Tech Solutions

Principal IT Architect

Reston, VA · On-site

Provide leadership in implementing standardization and automation in IT operations * Review ... * Advise and assist the customer in the efforts to execute the architecture development and ...

Leidos

Cloud Operations Manager

Alexandria, VA · On-site

In this role, you'll provide IT services via the cloud infrastructure that powers critical Coast Guard operations, driving innovation that directly impacts national security. Ready to engineer ...

GRB

IT Specialist

Alexandria, VA · On-site

$25 - $35/hr

GRB is seeking an IT Operations Specialist to support the day-to-day maintenance of IT systems and ... Database administration - Perform database administration and management. Assist in facilitating ...

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It Operations Assistant information

What types of tasks and responsibilities can I expect as an IT Operations Assistant on a daily basis?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant, and why are they important?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What are IT Operations Assistants?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Virginia? The most popular types of It Operations jobs in Virginia are:
What are popular job titles related to It Operations Assistant jobs in Virginia? For It Operations Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching It Operations Assistant jobs in Virginia look for? The top searched job categories for It Operations Assistant jobs in Virginia are:
What cities in Virginia are hiring for It Operations Assistant jobs? Cities in Virginia with the most It Operations Assistant job openings:
It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

IT & Business Operations Specialist

PLUS Communications

Arlington, VA • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

PLUS Communications is based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and media buying. PLUS means more!

We are seeking an extremely motivated, self-starting specialist to provide technical support for a fast-paced work environment.

Are you looking for:

  • A career supporting and optimizing IT systems, infrastructure, and business operations in a professional environment?
  • A role where you can apply your technical expertise to solve complex problems and make a direct impact on organizational efficiency and security?
  • An opportunity to take ownership of IT operations, lead technical initiatives, and expand your skillset and opportunities for professional development?

Then look no further. PLUS Communications is looking for an IT & Business Operations Specialist to join our Operations team who is eager to take on meaningful work, grow their technical skill set, and contribute as a valued member of our team.

As an IT & Business Operations Specialist, you will manage and optimize essential IT infrastructure and operations, overseeing technical support, systems administration, and business operations initiatives. You will maintain system reliability and security, provide strategic technical support to staff, and collaborate with leadership to identify and implement solutions that improve operational efficiency

Requirements

What does a day in the life of a PLUS IT & Business Operations Specialist look like?

  • Provide technical assistance and support for incoming IT requests and IT support issues related to computer systems, software, hardware, and access to relevant business applications.
  • Lead IT orientation sessions for new employees and oversee the offboarding process for end-user assets and accounts.
  • Set up and support AV systems in conference rooms, including for client-level meetings.
  • Support special projects related to hardware and software enhancements and troubleshooting.
  • Act as the primary internal contact between PLUS and parent company IT team to address user needs and maintain IT compliance standards.
  • Provide ad hoc operational support across the organization as needed.

What does it take to be a PLUS IT & Business Operations Specialist?

  • 3-4 years of help desk experience.
  • Bachelor’s degree or equivalent technical certifications.
  • Proficiency with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, and related tools).
  • Experience with service ticket management systems (e.g., Jira, ServiceNow, Zendesk, or similar).
  • Meticulous attention to detail, strong organizational skills, and a positive, can-do attitude.
  • High level verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Comfortable working and communicating with individuals at all levels and with various vendors and contacts outside of the firm.
  • Ability to prioritize and meet deadlines while managing multiple concurrent requests and projects.
  • Ability to maintain the highest degree of confidentiality and discretion when handling sensitive information.
  • Work independently on IT projects with minimal supervision while remaining adaptable to environmental changes and communicating technical updates effectively across all organizational levels.

Benefits

This is a full-time position requiring 40 hours per week, with a hybrid schedule that includes both in-office and remote work. This position is non-exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay.

The budgeted salary is $60,000 and there is an opportunity for a year-end bonus. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation and paid sick leave. In addition, we have a work from home hybrid environment.

PLUS Communications is an Equal Employment Opportunity (EEO) employer.