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It Helper Jobs in Quebec (NOW HIRING)

Our residences managed by Cogir, are looking for help from services for disinfection, transport of ... It is the opportunity to be recognized, valued, to participate in the continuous improvement of the ...

Our residences managed by Cogir, are looking for help from services for disinfection, transport of ... It is the opportunity to be recognized, valued, to participate in the continuous improvement of the ...

Our residences managed by Cogir, are looking for help from services for disinfection, transport of ... It is the opportunity to be recognized, valued, to participate in the continuous improvement of the ...

Your professional transformation starts here Looking for a work environment that's as safe as it is friendly? How about a stable job that offers excellent advancement opportunities, all while helping ...

Your professional transformation starts here Looking for a work environment that's as safe as it is friendly? How about a stable job that offers excellent advancement opportunities, all while helping ...

At Penske a Diesel Technician III is a mechanic's helper/apprentice that will perform minor ... it within 6 months of been hired required Basic computer skills preferred for data entry into ...

Showing results 41-60

It Helper information

What are the key skills and qualifications needed to thrive as an IT helper, and why are they important?

To thrive as an IT Helper, you need a foundational understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant diploma or certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help IT Helpers effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and ensuring user satisfaction in a technology-dependent work environment.

Which IT helper job is the highest paid?

The highest-paid IT helper roles are typically senior or specialized positions such as IT managers, network architects, or cybersecurity managers, which require advanced skills, certifications, and experience. These roles often offer higher salaries due to increased responsibilities and expertise in areas like network security, infrastructure design, or systems administration.

What does an IT helper do?

An IT Helper assists with basic technical support tasks in an organization, such as setting up computers, troubleshooting hardware and software issues, and providing general assistance to users. They often help maintain computer systems, install updates, and ensure that equipment is running smoothly. IT Helpers are typically the first point of contact for employees experiencing technical difficulties and may escalate more complex problems to senior IT staff. Their role is essential in keeping everyday technology operations running efficiently.

What is the difference between It Helper vs Network Technician?

AspectIt HelperNetwork Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Advanced networking certifications (e.g., Cisco CCNA)
Work EnvironmentSupport desks, small offices, retailData centers, corporate networks, ISPs
Job ResponsibilitiesBasic troubleshooting, hardware setup, user supportNetwork setup, configuration, troubleshooting
Industry UsageCommon in retail, small business, educational institutionsCommon in telecom, large corporations, IT service providers

While both roles involve IT support, an It Helper primarily handles basic troubleshooting and user support, whereas a Network Technician specializes in network infrastructure and configuration. The roles often overlap in entry-level environments, but Network Technicians typically require more advanced networking skills and certifications.

Are IT help desk jobs hard to get?

IT help desk jobs can be competitive, especially for entry-level positions, but they often require basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Gaining experience with common tools and troubleshooting procedures can improve chances of employment.

What are some common challenges IT helpers face when supporting end-users, and how can they effectively address them?

IT Helpers often encounter challenges such as communicating complex technical information to users with varying levels of technical knowledge, managing multiple support requests simultaneously, and quickly diagnosing issues across diverse hardware and software environments. To address these challenges, successful IT Helpers practice active listening, use clear and simple language, prioritize tasks based on urgency, and continually update their technical skills. Building strong relationships with end-users and collaborating closely with the broader IT team also helps in resolving issues efficiently and maintaining a positive support experience.
What are the most commonly searched types of It jobs in Quebec? The most popular types of It jobs in Quebec are:
What are popular job titles related to It Helper jobs in Quebec? For It Helper jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching It Helper jobs in Quebec look for? The top searched job categories for It Helper jobs in Quebec are:
What cities in Quebec are hiring for It Helper jobs? Cities in Quebec with the most It Helper job openings:
Infographic showing various It Helper job openings in Quebec as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Infrastructure & Cybersecurity Manager

Fed IT

Montreal, QC

Full-time

Posted 14 days ago


Job description

Hello, I’m Charles Quinones, Recruitment Consultant at FED IT, specializing in IT talent acquisition for both permanent and contract opportunities. I am currently recruiting for a well-established organization in the arts, culture and entertainment sector seeking an Infrastructure & Cybersecurity Manager to play a key role in modernizing, securing and optimizing its technology environment. Mission Your Role Reporting to the IT Director, you will act as both a technical expert and strategic partner, helping shape the organization’s infrastructure roadmap while strengthening its cybersecurity posture. Key responsibilities include: Infrastructure Architecture & Platform Evolution Design and evolve on-premises and cloud-based infrastructure architectures; Evaluate, test and implement new technology solutions aligned with business needs; Establish infrastructure standards and maintain architecture documentation; Manage identity and access governance, including Microsoft Entra ID; Provide technical leadership and guidance to the IT team. Infrastructure Operations & Performance Ensure the availability, performance and resilience of critical IT systems; Administer Microsoft 365, Azure, Intune and Windows Server environments; Oversee networking, storage, backup and cloud services; Optimize cloud utilization and spending; Monitor infrastructure proactively and coordinate external technology partners. Cybersecurity & Risk Management Develop and implement cybersecurity controls, standards and governance frameworks; Manage vulnerabilities and recommend risk mitigation strategies, including firewall, antivirus, IDS/IPS and identity management solutions; Develop incident response and disaster recovery plans; Oversee managed security providers and SOC operations; Promote security awareness and cybersecurity best practices across the organization Your profile Bachelor’s degree in Computer Science or equivalent experience; Minimum 8 years of experience in IT infrastructure management; At least 2 years of experience in cybersecurity; Strong hands-on experience with Microsoft Azure and cloud environments; Proven success implementing governance frameworks and continuous improvement initiatives; Experience leading cybersecurity-related projects and information security programs; Experience managing infrastructure projects with external vendors and partners; Strong knowledge of incident management processes; Ability to balance operational priorities with strategic project initiatives. [Responsablion finale | Word] Key strengths Analytical and critical thinking; Technical leadership; Proactive and self-driven mindset; Strong organizational and prioritization skills; Excellent communication and stakeholder management abilities; Collaborative team-oriented approach. [Responsablion finale | Word] Working Conditions Permanent position; Strategic role with significant impact on infrastructure and cybersecurity initiatives; Modern Microsoft-based technology environment; Opportunity to contribute to a major digital transformation journey; Competitive compensation and benefits package aligned with experience. Why is English required? The position involves working with English-language technical documentation, cloud technologies, cybersecurity platforms, industry best practices, and external vendors operating across North America. English proficiency enables efficient communication and access to specialized resources required for the role. Ready to take ownership of a critical infrastructure and cybersecurity environment? We'd love to hear from you.