You help keep IT equipment up and running, particularly through server administration. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives ...
New
You help keep IT equipment up and running, particularly through server administration. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives ...
New
Help architect infrastructure expansion to fit a rapidly changing environment; * Plan & rollout ... We do it all. Ardene is truly a creative hub that is second to none. Be part of a fun, dynamic and ...
Help architect infrastructure expansion to fit a rapidly changing environment; * Plan & rollout ... We do it all. Ardene is truly a creative hub that is second to none. Be part of a fun, dynamic and ...
You help keep IT equipment up and running, particularly through server administration. You lead and influence development projects and complex, highly innovative strategic initiatives involving ...
New
You help keep IT equipment up and running, particularly through server administration. You lead and influence development projects and complex, highly innovative strategic initiatives involving ...
New
You help keep IT equipment up and running, particularly through server administration. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives ...
New
You help keep IT equipment up and running, particularly through server administration. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives ...
New
IT Store Support Technician
Laval, QC · On-site
Help architect infrastructure expansion to fit a rapidly changing environment; * Plan & rollout ... We do it all. Ardene is truly a creative hub that is second to none. Be part of a fun, dynamic and ...
IT Store Support Technician
Laval, QC · On-site
Help architect infrastructure expansion to fit a rapidly changing environment; * Plan & rollout ... We do it all. Ardene is truly a creative hub that is second to none. Be part of a fun, dynamic and ...
IT On-site Support Technician
Montreal, QC · On-site
CA$73K - CA$97K/yr
Identify, document, and help resolve recurring IT issues, including recommending and implementing corrective actions. * Collaborate with server, network, security, and other IT administrators to ...
IT On-site Support Technician
Montreal, QC · On-site
CA$73K - CA$97K/yr
Identify, document, and help resolve recurring IT issues, including recommending and implementing corrective actions. * Collaborate with server, network, security, and other IT administrators to ...
As a Senior Advisor, IT Supplier Management, you help optimize performance and monitor compliance with agreements that the organization has with its major IT suppliers. By joining the Office of the ...
As a Senior Advisor, IT Supplier Management, you help optimize performance and monitor compliance with agreements that the organization has with its major IT suppliers. By joining the Office of the ...
IT On-site Support Technician
CA$73K - CA$97K/yr
Identify, document, and help resolve recurring IT issues, including recommending and implementing corrective actions. * Collaborate with server, network, security, and other IT administrators to ...
IT On-site Support Technician
CA$73K - CA$97K/yr
Identify, document, and help resolve recurring IT issues, including recommending and implementing corrective actions. * Collaborate with server, network, security, and other IT administrators to ...
Helper/Supervisor
La Pocatiere, QC · On-site
CA$16.60/hr
That's what it means to be indispensable! Apply today to become an indispensable member of the Bâtisseurs team! Les Résidences des Bâtisseurs is committed to employment equity and has an ...
Helper/Supervisor
La Pocatiere, QC · On-site
CA$16.60/hr
That's what it means to be indispensable! Apply today to become an indispensable member of the Bâtisseurs team! Les Résidences des Bâtisseurs is committed to employment equity and has an ...
Starting your career at Quebec's largest private IT employer-with over 9,000 employees-is an ... Help set up test environments, perform test scenarios and communicate results. 🧩 Project ...
Starting your career at Quebec's largest private IT employer-with over 9,000 employees-is an ... Help set up test environments, perform test scenarios and communicate results. 🧩 Project ...
That's what it means to be indispensable! Apply today to become an indispensable member of the Bâtisseurs team! Les Résidences des Bâtisseurs is committed to employment equity and has an ...
That's what it means to be indispensable! Apply today to become an indispensable member of the Bâtisseurs team! Les Résidences des Bâtisseurs is committed to employment equity and has an ...
Starting your career at Quebec's largest private IT employer-with over 9,000 employees-is an ... Help set up test environments, perform test scenarios and communicate results. 🧩 Project ...
Starting your career at Quebec's largest private IT employer-with over 9,000 employees-is an ... Help set up test environments, perform test scenarios and communicate results. 🧩 Project ...
As an IT practices and products subject matter expert, you will be an essential cross-sector ... Help analyze needs, assess feasibility and make recommendations for initiatives or projects
As an IT practices and products subject matter expert, you will be an essential cross-sector ... Help analyze needs, assess feasibility and make recommendations for initiatives or projects
As an IT practices and products subject matter expert, you will be an essential cross-sector ... Help analyze needs, assess feasibility and make recommendations for initiatives or projects
As an IT practices and products subject matter expert, you will be an essential cross-sector ... Help analyze needs, assess feasibility and make recommendations for initiatives or projects
Join Amrize as a IT Industrial CrossFunction - Full Stack & AI Integration and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with ...
Join Amrize as a IT Industrial CrossFunction - Full Stack & AI Integration and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with ...
Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard ...
Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard ...
Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard ...
Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard ...
Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard ...
Our personalized training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard ...
My name is Charles Quinones, Recruitment Consultant at FED IT, a recruitment firm specialized in ... help design and scale automated trading systems that transform market data into actionable ...
My name is Charles Quinones, Recruitment Consultant at FED IT, a recruitment firm specialized in ... help design and scale automated trading systems that transform market data into actionable ...
My name is Charles Quinones, Recruitment Consultant at FED IT, a recruitment firm specialized in ... help design and scale automated trading systems that transform market data into actionable ...
My name is Charles Quinones, Recruitment Consultant at FED IT, a recruitment firm specialized in ... help design and scale automated trading systems that transform market data into actionable ...
It Helper information
What are the key skills and qualifications needed to thrive as an IT Helper, and why are they important?
To thrive as an IT Helper, you need a foundational understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant diploma or certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help IT Helpers effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and ensuring user satisfaction in a technology-dependent work environment.
What does an IT Helper do?
An IT Helper assists with basic technical support tasks in an organization, such as setting up computers, troubleshooting hardware and software issues, and providing general assistance to users. They often help maintain computer systems, install updates, and ensure that equipment is running smoothly. IT Helpers are typically the first point of contact for employees experiencing technical difficulties and may escalate more complex problems to senior IT staff. Their role is essential in keeping everyday technology operations running efficiently.
What is the difference between It Helper vs Network Technician?
| Aspect | It Helper | Network Technician |
|---|---|---|
| Certifications | Basic IT certifications (e.g., CompTIA A+) | Advanced networking certifications (e.g., Cisco CCNA) |
| Work Environment | Support desks, small offices, retail | Data centers, corporate networks, ISPs |
| Job Responsibilities | Basic troubleshooting, hardware setup, user support | Network setup, configuration, troubleshooting |
| Industry Usage | Common in retail, small business, educational institutions | Common in telecom, large corporations, IT service providers |
While both roles involve IT support, an It Helper primarily handles basic troubleshooting and user support, whereas a Network Technician specializes in network infrastructure and configuration. The roles often overlap in entry-level environments, but Network Technicians typically require more advanced networking skills and certifications.
What are some common challenges IT Helpers face when supporting end-users, and how can they effectively address them?
IT Helpers often encounter challenges such as communicating complex technical information to users with varying levels of technical knowledge, managing multiple support requests simultaneously, and quickly diagnosing issues across diverse hardware and software environments. To address these challenges, successful IT Helpers practice active listening, use clear and simple language, prioritize tasks based on urgency, and continually update their technical skills. Building strong relationships with end-users and collaborating closely with the broader IT team also helps in resolving issues efficiently and maintaining a positive support experience.
What are the most commonly searched types of It jobs in Quebec? The most popular types of It jobs in Quebec are:
What are popular job titles related to It Helper jobs in Quebec? For It Helper jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching It Helper jobs in Quebec look for? The top searched job categories for It Helper jobs in Quebec are:
What cities in Quebec are hiring for It Helper jobs? Cities in Quebec with the most It Helper job openings:
Full-time
Medical, Retirement, PTO
Posted 7 days ago
New
Job description
As a senior IT support advisor, you provide user support and assistance for IT applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management. You help keep IT equipment up and running, particularly through server administration. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More specifically, you will be required to:
- Lead specialized development projects, initiatives and activities that significantly impact the entire organization
- Advise your clients and partners to help them position, plan, develop, execute and monitor complex projects and initiatives
- Develop and update policies, standards, models and programs to support your unit's strategic projects and initiatives
- Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
- Represent your unit before decision-making bodies
- Represent Desjardins's position when making agreements with external partners and organizations.
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
#LI-Hybrid
What you bring to the table
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Information technology (FG)Unposting Date
2026-07-23