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It Helpdesk Internship Jobs in Raleigh, NC (NOW HIRING)

NCSU

Temporary IT Analyst / Programmer II

Raleigh, NC

$30 - $39/hr

This role involves managing multiple interns who will contribute to software development along ... The IT Analyst/Programmer II will collaborate with researchers and staff involved in PSI's grant ...

ALTEN Technology USA

IT Project Manager

Raleigh, NC · On-site

$95K - $113K/yr

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... This position sits at the intersection of Information Technology / Information Management (IM ...

Posted today

NV5

IT Analyst

Cary, NC · On-site

Qualifications • College or technical school education in an IT-related field, or equivalent hands-on experience • 2-4 years of experience in an IT support or help desk environment Work ...

NV5

IT Analyst

Cary, NC

Please note, this is not a remote position. • College or technical school education in an IT-related field, or equivalent hands-on experience • 2-4 years of experience in an IT support or help ...

Timmons Group

IT Specialist

Raleigh, NC · On-site

This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys ... to help them thrive in an engaging career development setting. For more information, visit www ...

NV5

IT Analyst

Cary, NC

Qualifications College or technical school education in an IT-related field, or equivalent hands-on experience 2-4 years of experience in an IT support or help desk environment Work environment and ...

Timmons Group

IT Specialist

Raleigh, NC

This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys ... to help them thrive in an engaging career development setting. For more information, visit www ...

Timmons Group, Inc.

IT Specialist

Raleigh, NC · On-site

This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys ... to help them thrive in an engaging career development setting. For more information, visit www ...

M&F Bank

IT Project Analyst

Durham, NC · On-site

Now, we're looking for a passionate mid-level IT Project Analyst to help shape the next chapter of our legacy. In this dynamic role within our Information Technology department, you'll combine ...

RESIDENTIAL SERVICES INC

IT Intern (Summer)

Chapel Hill, NC

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

... Helpdesk support. Key Responsibilities Areas * Customer Service: Resolve end user issues and ... Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

Mayne Pharma

IT Analyst

Raleigh, NC

... Helpdesk support. Key Responsibilities Areas * Customer Service: Resolve end user issues and ... Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ...

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All JobsIt Helpdesk JobsIt Helpdesk Internship JobsIt Helpdesk Internship Jobs in Raleigh, NC

It Helpdesk Internship information

See Raleigh, NC salary details

$12

$22

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How much do it helpdesk internship jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it helpdesk internship in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is an IT Helpdesk internship?

An IT Helpdesk Internship is a temporary position designed for students or recent graduates interested in gaining hands-on experience in information technology support. Interns typically assist with troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems within an organization. This role provides valuable exposure to real-world technical problems, customer service practices, and professional workplace environments. Interns often work under the supervision of experienced IT staff and may have opportunities to learn about networking, cybersecurity, and system administration. Completing an IT Helpdesk Internship can help build foundational skills for a future career in IT.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern?

To thrive as an IT Helpdesk Intern, you need fundamental knowledge of computer hardware, operating systems, basic networking, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving, and customer service skills help interns effectively assist users and learn quickly in a fast-paced environment. These skills and tools are crucial for efficiently resolving technical issues and supporting the overall productivity of the organization.

What are some common challenges faced during an IT Helpdesk internship, and how can they be addressed?

IT Helpdesk Interns often encounter challenges such as managing multiple support tickets simultaneously, resolving unfamiliar technical issues, and effectively communicating with users who have varying levels of technical knowledge. To address these challenges, interns are encouraged to prioritize tasks based on urgency, actively seek guidance from senior team members, and utilize available documentation and knowledge bases. Regular team meetings and shadowing experienced staff can also help interns build confidence and improve problem-solving skills.

What is the difference between It Helpdesk Internship vs It Support Technician?

AspectIt Helpdesk InternshipIt Support Technician
Required CredentialsBasic IT knowledge, often pursuing or recent graduatesRelevant certifications (CompTIA A+, Network+), experience preferred
Work EnvironmentInternship setting, training-focused, entry-levelFull-time or part-time, technical support roles in organizations
Employer & Industry UsageIT departments, tech companies, internships for studentsCorporate IT support, helpdesk services, technical support teams

While both roles involve assisting users with technical issues, an It Helpdesk Internship is typically an entry-level, training-focused position for students or recent graduates. An It Support Technician is a more experienced, full-time role requiring relevant certifications and hands-on support skills. Internships often serve as a stepping stone to full support technician roles in the IT industry.

Can I get into an IT Helpdesk Internship with no experience?

IT Helpdesk internships often do not require prior experience, focusing instead on basic technical skills, communication, and a willingness to learn. Candidates with foundational knowledge of operating systems, troubleshooting, and customer service can be considered, and some internships provide training to develop necessary skills. Certifications like CompTIA A+ can also enhance prospects for those with limited experience.

What does an IT Helpdesk Internship do?

An IT Helpdesk Internship involves providing technical support to users by troubleshooting hardware, software, and network issues. Interns often assist with resolving user problems, documenting solutions, and gaining experience with tools like ticketing systems and remote support software. The role helps develop skills in customer service, technical troubleshooting, and IT operations.

What are the most commonly searched types of It Helpdesk jobs in Raleigh, NC?

The most popular types of It Helpdesk jobs in Raleigh, NC are:

What are popular job titles related to It Helpdesk Internship jobs in Raleigh, NC?

For It Helpdesk Internship jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Internship jobs in Raleigh, NC look for?

The top searched job categories for It Helpdesk Internship jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for It Helpdesk Internship jobs?

Cities near Raleigh, NC with the most It Helpdesk Internship job openings:

It Helpdesk Internship jobs near you
Infographic showing various It Helpdesk Internship job openings in Raleigh, NC as of August 2026, with employment types broken down into 8% Internship, 60% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

(DoW SkillBridge) IT/Cybersecurity Analyst

Triangle Cyber, LLC

Raleigh, NC

Full-time

Posted 10 days ago

Job description

Triangle Cyber offers SkillBridge internships for an IT/Cybersecurity Analyst. As an IT/Cybersecurity Analyst, you'll have access to our cloud-based IT/Cybersecurity Lab to grow your hands-on technical skills in AWS services, operating systems (Linux, Windows), state-of-the-art cybersecurity tools (Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Kali-Linux). You'll also have access to professional online training to help prepare for certification exams.

We are operating as an approved SkillBridge Organization in accordance with Department of Defense Instruction 1322.29. Triangle Cyber is honored to assist our military and has specifically designed our internships to prepare participants for their transition to civilian life.

SkillBridge Eligibility:

  • Has served at least 180 days on active duty
  • Is within 12 months of separation or retirement
  • Will receive an honorable discharge
  • Has taken any service TGPS/TAPS.
    Transition GPS (Goals, Plans, Success - TGPS) is the redesigned Transition Assistance Program (TAP) curriculum designed to help Service members prepare for civilian life by meeting mandatory Career Readiness Standards (CRS) and becoming "career ready" before transition
  • Has attended or participated in an ethics brief within the last 12 months
  • Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in SkillBridge Program prior to start of internship.
  • Prior IT/Cybersecurity experience is desired.
  • Must have personal laptop/desktop system with Internet connectivity

The Triangle Cyber Military Internship program is open to all ranks, and any enlisted or officer may apply. Participants are not eligible for compensation from the company, as they continue to receive military compensation and benefits as active-duty service members. A Triangle Cyber Military Internship, whether entry or mid-level, is an opportunity for individuals to gain valuable civilian experience through specific industry training during their last 6 months of service, for up to 180 days. Participation in Triangle Cyber's Military Internship Program is voluntary, Service member-initiated, and must be authorized by the individual's chain of command prior to the start of the internship. Successful completion of all necessary company agreements and documentation will also be required.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

The bottom line: We.Help.People…. and keeping people safe in the digital world is what we do.