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It Help Jobs (NOW HIRING)

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

Tactacam

IT Help Desk Technician

Billings, MT · On-site

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

Hose-McCann Telephone Co.

Be Seen First

IT Help Desk Technician

Deerfield Beach, FL · On-site

The IT Helpdesk Technician plays a critical role in ensuring the smooth operation of an organization's technology infrastructure by providing timely and effective technical support to end-users. This ...

Managed Staffing

IT Help Desk Technician

Erlanger, KY · On-site

$30 - $31/hr

IT Help Desk Technician Location: Erlanger, KY (On-site, occasional travel to Cincinnati site) Pay Rate: $30/hr (W2) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Contract Duration: 6 months (possible ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not ...

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

Description eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base.

Fourteen Foods

IT Help Desk Analyst

Franklin, TN · On-site

The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

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It Help information

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How much do it help jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it help in the United States is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What does an IT Help professional do?

An IT Help Desk professional provides technical support and assistance to users experiencing computer, software, or network issues. They troubleshoot problems, answer questions, and guide users through step-by-step solutions. Their role often includes installing and configuring hardware and software, managing user accounts, and escalating complex issues to higher-level IT staff. IT Help Desk professionals are essential for maintaining smooth technology operations in businesses and organizations.

What are the key skills and qualifications needed to thrive as an IT Help professional?

To thrive as an IT Help professional, you need solid knowledge of computer hardware, software troubleshooting, networking basics, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional are commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and accurate support, minimizing downtime and maintaining smooth business operations.

What are some common challenges IT Help professionals face when supporting employees remotely?

IT Help professionals often encounter challenges such as diagnosing issues without physical access to devices, efficiently communicating with non-technical users, and ensuring secure remote connections. They must be adept at using remote desktop tools and balancing multiple support tickets across various platforms. Overcoming these obstacles requires strong problem-solving skills, adaptability, and a customer-focused approach to deliver effective solutions in a remote work environment.

What is the difference between It Help vs Network Technician?

AspectIT HelpNetwork Technician
CertificationsCompTIA A+, IT certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Industry UsageIT support, customer service, internal tech teamsNetworking companies, ISPs, large organizations
Common Search/ComparisonYesNo

IT Help and Network Technician roles both involve technical support but differ mainly in scope. IT Help focuses on user support and troubleshooting software or hardware issues, while Network Technicians specialize in maintaining and repairing network infrastructure. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

Is IT hard to get an IT support job?

Getting an IT support job can vary in difficulty depending on your skills, certifications, and experience. Entry-level positions often require basic knowledge of hardware, software, and troubleshooting, while more advanced roles may need specialized certifications like CompTIA A+ or Network+. Building relevant skills and gaining hands-on experience can improve your chances of securing an IT support position.

What is the best IT help job to get?

The best IT help job often depends on individual skills and interests, but roles such as IT support specialist or help desk technician are common entry points. These positions typically require strong troubleshooting skills, knowledge of operating systems and hardware, and may benefit from certifications like CompTIA A+ or Network+. They offer opportunities for career growth into more advanced IT roles.
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It Help jobs near you
Infographic showing various It Help job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $53,205 per year, or $25.6 per hour.

IT Help Desk Technician

Jacksonville, FL • On-site

iVenture Solutions
IT Services • 51 - 200 employees
Learn more about iVenture Solutionsexternal

$37K - $50K/yr

Full-time

Life, Retirement, PTO

Re-posted 20 days ago

Job description

IT Help Desk Technician
Department: Orion
Employment Type: Full Time
Location: Jacksonville, FL
Compensation: $37,000 - $50,000 / year
Description
Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.
Please note: we are not a recruiter or placement service.
Position Overview
What you'll be doing as an IT Help Desk Technician:
  • Support Microsoft Windows desktop and server technologies
  • Consult with clients and offer guidance on technology use and best-practices
  • Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
  • Communicate the need for escalation promptly if you are unable to resolve the issue
  • Provide fast and friendly tech support to end-users, IT managers, and C-level executives
  • Typical Week: 85% help desk, 10% server/network support, 5% training/meetings

You are a great IT Help Desk Technician candidate if you have.....
  • Bachelor's Degree, business related field preferred, or equivalent experience
  • Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
  • Well-rounded Microsoft desktop technology experience and user support
  • Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
  • Motivation and drive to develop yourself personally and professionally
  • Strong communication skills both verbal and written
  • Excellent customer service skills

Perks of working here as an IT Help Desk Technician:
  • WFH Flexibility
  • Focus on Work/Life Balance
  • We match 4% on your 401K
  • Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
  • Comprehensive benefits package which includes paid life insurance and paid long term disability
  • Peerfit membership - providing free access to many local gyms and studios
  • Paid Maternity, Paternity and foster leave
  • Quarterly employee/family outings
  • Career Path road mapping
  • $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
  • Real Culture initiatives and recognition, not just pizza parties
  • 360 degree feedback. You talk, we listen.
  • Mileage reimbursement
  • Super cool technology - virtual lab, paid certifications and training days
  • iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values

Additional Information:
  • Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel.
  • Smoking is prohibited at all client sites and iVenture offices

Apply