IT Help Desk Analyst
Tempe, AZ · On-site
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Analyst
Tempe, AZ · On-site
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Specialist
Phoenix, AZ · On-site
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...
New
Quick apply
IT Help Desk Specialist
Phoenix, AZ · On-site
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...
New
IT Help Desk Level 1
Phoenix, AZ · Remote
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk Level 1
Phoenix, AZ · Remote
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk Level 2
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 2
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 2
Phoenix, AZ · On-site +1
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 2
Phoenix, AZ · On-site +1
$22 - $28/hr
Minimum of 3+ years of technical customer support or IT help desk experience required; MSP (Managed Service Provider) experience strongly preferred. * Demonstrates strong analytical and ...
IT Help Desk Level 1
Phoenix, AZ · On-site +1
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk Level 1
Phoenix, AZ · On-site +1
$17 - $22.50/hr
We help organizations simplify technology, improve security, and support growth through proactive ... IT services environment through tickets, chat, and phone support. This role troubleshoots customer ...
IT Help Desk/Deskside Support
Chandler, AZ · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...
IT Help Desk/Deskside Support
Chandler, AZ · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...
IT Help Desk Engineer Level III
Phoenix, AZ · On-site
$80K - $100K/yr
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
Quick apply
IT Help Desk Engineer Level III
Phoenix, AZ · On-site
$80K - $100K/yr
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
IT Helpdesk Technician
Phoenix, AZ · On-site
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
IT Helpdesk Technician
Phoenix, AZ · On-site
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
IT Helpdesk Technician
Phoenix, AZ · On-site
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
IT Helpdesk Technician
Phoenix, AZ · On-site
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to business ...
The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to business ...
IT Helpdesk Technician
Phoenix, AZ · On-site
$60 - $80/hr
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
IT Helpdesk Technician
Phoenix, AZ · On-site
$60 - $80/hr
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
IT HelpDesk Technician
Tempe, AZ · On-site
We are looking for an enthusiastic and meticulous Entry-Level IT Helpdesk Technician to become a part of our team. In this role, you will be essential in delivering on-site technical assistance and ...
IT HelpDesk Technician
Tempe, AZ · On-site
We are looking for an enthusiastic and meticulous Entry-Level IT Helpdesk Technician to become a part of our team. In this role, you will be essential in delivering on-site technical assistance and ...
IT Helpdesk
Phoenix, AZ · On-site
Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...
IT Helpdesk
Phoenix, AZ · On-site
Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Eloy, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Eloy, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
We are pipelining candidates for a future role in Tucson, AZ With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ...
IT Support Technician
Tucson, AZ · On-site
$33 - $35/hr
We are pipelining candidates for a future role in Tucson, AZ With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and ...
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
Quick apply
Summary Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Tempe, AZ and they are in need of a IT Help Desk Engineer , who possesses MSP experience. A qualified ...
It Help information
See Arizona salary details
$11.20 - $13.56
0% of jobs
$13.56 - $15.93
6% of jobs
$15.93 - $18.29
13% of jobs
$19.09 is the 25th percentile. Wages below this are outliers.
$18.29 - $20.65
18% of jobs
The median wage is $22.39 / hr.
$20.65 - $23.01
18% of jobs
$23.01 - $25.37
16% of jobs
$26.15 is the 75th percentile. Wages above this are outliers.
$25.37 - $27.74
14% of jobs
$27.74 - $30.10
8% of jobs
$30.10 - $32.46
4% of jobs
$32.46 - $34.82
2% of jobs
$34.82 - $37.19
1% of jobs
$11
$23
$37
How much do it help jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for it help in Arizona is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.88 per hour, depending on experience, location, and employer.
What does an IT Help professional do?
An IT Help Desk professional provides technical support and assistance to users experiencing computer, software, or network issues. They troubleshoot problems, answer questions, and guide users through step-by-step solutions. Their role often includes installing and configuring hardware and software, managing user accounts, and escalating complex issues to higher-level IT staff. IT Help Desk professionals are essential for maintaining smooth technology operations in businesses and organizations.
What are the key skills and qualifications needed to thrive as an IT Help professional?
To thrive as an IT Help professional, you need solid knowledge of computer hardware, software troubleshooting, networking basics, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional are commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and accurate support, minimizing downtime and maintaining smooth business operations.
What are some common challenges IT Help professionals face when supporting employees remotely?
IT Help professionals often encounter challenges such as diagnosing issues without physical access to devices, efficiently communicating with non-technical users, and ensuring secure remote connections. They must be adept at using remote desktop tools and balancing multiple support tickets across various platforms. Overcoming these obstacles requires strong problem-solving skills, adaptability, and a customer-focused approach to deliver effective solutions in a remote work environment.
What is the difference between It Help vs Network Technician?
| Aspect | IT Help | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, IT certifications | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting | Network infrastructure, server rooms, cabling |
| Industry Usage | IT support, customer service, internal tech teams | Networking companies, ISPs, large organizations |
| Common Search/Comparison | Yes | No |
IT Help and Network Technician roles both involve technical support but differ mainly in scope. IT Help focuses on user support and troubleshooting software or hardware issues, while Network Technicians specialize in maintaining and repairing network infrastructure. Understanding these differences helps job seekers find roles aligned with their skills and certifications.
Is IT hard to get an IT support job?
Getting an IT support job can vary in difficulty depending on your skills, certifications, and experience. Entry-level positions often require basic knowledge of hardware, software, and troubleshooting, while more advanced roles may need specialized certifications like CompTIA A+ or Network+. Building relevant skills and gaining hands-on experience can improve your chances of securing an IT support position.
What is the best IT help job to get?
The best IT help job often depends on individual skills and interests, but roles such as IT support specialist or help desk technician are common entry points. These positions typically require strong troubleshooting skills, knowledge of operating systems and hardware, and may benefit from certifications like CompTIA A+ or Network+. They offer opportunities for career growth into more advanced IT roles.
What are popular job titles related to It Help jobs in Arizona?
For It Help jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching It Help jobs in Arizona look for?
The top searched job categories for It Help jobs in Arizona are:
IT Help Desk Analyst
Tempe, AZ • On-site
Zentech Consulting •
Recruiting and Staffing Services • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 22 days ago
Job description
Company Description
We delivers world class IT solutions 365/24/7. We're in search of dynamic individuals that are passionate about technology and providing best-in-class customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth.
We employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, ERP application management, professional services, IT hardware and top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin. Our team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for thousands of businesses around the globe.
Job Description
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers; this team is the launching point for all customer support communications. Technicians are responsible for receipt, analysis, documentation, escalation, and resolution of customer issues and requests related to services delivered. This team is involved in major incident resolution.
Responsibilities include monitoring and reporting on customer systems and networks using various monitoring tools. A Service Desk Technician also handles operations duties within our datacenter. This individual will also partner closely with our engineer teams to solve technology problems and work to resolution. The candidate will demonstrate excellent communication, troubleshooting, and documentation skills as well as an understanding and application of computer support best practices.
**There are several shifts available in our Scottsdale, Gilbert and Tempe locations including first and third shift options**
Responsibilities
Qualifications
Required Qualifications
Qualifications
Other Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
We delivers world class IT solutions 365/24/7. We're in search of dynamic individuals that are passionate about technology and providing best-in-class customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth.
We employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, ERP application management, professional services, IT hardware and top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin. Our team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for thousands of businesses around the globe.
Job Description
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers; this team is the launching point for all customer support communications. Technicians are responsible for receipt, analysis, documentation, escalation, and resolution of customer issues and requests related to services delivered. This team is involved in major incident resolution.
Responsibilities include monitoring and reporting on customer systems and networks using various monitoring tools. A Service Desk Technician also handles operations duties within our datacenter. This individual will also partner closely with our engineer teams to solve technology problems and work to resolution. The candidate will demonstrate excellent communication, troubleshooting, and documentation skills as well as an understanding and application of computer support best practices.
**There are several shifts available in our Scottsdale, Gilbert and Tempe locations including first and third shift options**
Responsibilities
- Problem solve and deliver solutions to customer issues within SLAs to provide best in class customer service
- Issue and incident documentation in Cherwell ticketing tool
- Provide top-notch customer service via phone, email and chat in a service support center
- Escalate and partner with engineering teams to resolve customer issues
- Monitor enterprise systems through monitoring software (Nagios and Nimsoft)
- Account management through Active Directory for customer environments
- Dynamics AX and Baan ERP support
Qualifications
Required Qualifications
- 1+ years of IT experience.
- Must follow the Service Desk attendance guidelines to meet our customers' needs
Qualifications
Other Qualifications
- Established track record in IT technologies (Unix/Windows Servers, Database, Data Center and Borderless Networking, Client/Server Application Support)
- Able to produce a high standard deliverable while under time constraint pressure
- Experience interacting with external customers
- Excellent customer service skills, interpersonal skills, and telephone etiquette
- Friendly personality that enjoys assisting customers
- Good documentation skills and solid written grammar
- Able to accurately follow written technical work instructions
- Able to work in a structured environment
- Strong organization, time management, and prioritizing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
About ZenTech Consulting
Sourced by ZipRecruiter
Working with ZenTech Consulting offers potential applicants a unique experience versus a traditional job search. Choosing to begin your job search with ZenTech gives you immediate access to positions at leading companies that partner with us. The opportunity to work with a professional recruiter to identify your strengths, skills and how to apply your prior work experience are some of the immediate benefits to working with us. In addition, your recruiter will share important details about a position and provide interview tips so that you can effectively demonstrate your skills and expertise to hiring managers. By working with ZenTech Consulting, you can also build your network of connections and increase the number and variety of jobs you qualify for. Our service is completely free and you receive the added benefit of working with a recruiter that specializes in your industry. Our recruiters will identify available positions that fit your skills, personality and career goals as well as guide you through the hiring process.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Tampa, FL, US
Year founded
2011