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It Help Jobs in Arizona (NOW HIRING)

Copper World Inc

IT Field Technician

Tucson, AZ · On-site

Experience: * 0-2 years of experience in a technical support, desktop support, or IT helpdesk role. * Experience with foundational tech environments, including entry-level exposure to Microsoft ...

Halma plc

IT Associate

Tucson, AZ · On-site

$24 - $26.50/hr

Help grow a safer, cleaner, healthier future for everyone, every day. Company: Alicat Scientific, Inc. Department: Information Technology Location: 7641 W. Business Park Drive, Marana, Arizona 85743 ...

Sun Tran

IT Manager

Tucson, AZ · On-site

$80 - $100/hr

Five years of experience in IT systems, help desk, and network administration. Applicants should possess advanced technical knowledge of computer systems, operating systems, networking, hardware and ...

E-Solutions

Service Desk L1 support

Scottsdale, AZ · On-site

$20.75 - $28.25/hr

Answer incoming calls, chats, and emails from users needing tech help. Incident Management: Log, track, and categorize all support requests using an IT service management (ITSM) ticketing system.

Rite of Passage Brand

IT Manager

Queen Creek, AZ · On-site

$100 - $125/hr

Our employees help people seeking safety from persecution in their home countries and reunite ... The Information Technology Manager is also responsible for ensuring adequate and sufficient data ...

Rite of Passage

IT Manager

Queen Creek, AZ · On-site

$95K - $116K/yr

Our employees help people seeking safety from persecution in their home countries and reunite ... The Information Technology Manager is also responsible for ensuring adequate and sufficient data ...

Scion Technology Staffing

IT Field Technician

Phoenix, AZ · On-site

$55K - $62K/yr

This role balances remote helpdesk troubleshooting with local site travel to deploy hardware ... Strong internal IT exposure working directly alongside Systems Administrators and IT leadership ...

Rite of Passage

IT Manager

Queen Creek, AZ · On-site

$95K - $116K/yr

Our employees help people seeking safety from persecution in their home countries and reunite ... The Information Technology Manager is also responsible for ensuring adequate and sufficient data ...

TEKsystems

IT Support

Tucson, AZ · On-site

$26 - $30/hr

Works closely with global IT services organization to ensure site IT support and services are ... to help resolve technical issues in one's general area of technical competence. • Helps others ...

TEKsystems

IT Support

Tucson, AZ · On-site

$20 - $27.50/hr

Works closely with global IT services organization to ensure site IT support and services are ... to help resolve technical issues in one's general area of technical competence. • Helps others ...

Mister Car Wash

IT Support Tech

Tucson, AZ · On-site

$20.25 - $28/hr

We help turn jobs into careers. We're currently seeking an IT Support Tech to join our team! The IT Support Technician provides comprehensive technical support across the organization, ensuring ...

TEKsystems

IT Service Desk III

Goodyear, AZ · On-site

$30/hr

... environment and ensures all IT Systems are operating as required. ESSENTIAL DUTIES AND ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

IT Service Desk III

Goodyear, AZ · On-site

$30/hr

... environment and ensures all IT Systems are operating as required. ESSENTIAL DUTIES AND ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

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All JobsIt Help JobsIt Help Jobs in Arizona

It Help information

See Arizona salary details

$11

$23

$37

How much do it help jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it help in Arizona is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.88 per hour, depending on experience, location, and employer.

What does an IT Help professional do?

An IT Help Desk professional provides technical support and assistance to users experiencing computer, software, or network issues. They troubleshoot problems, answer questions, and guide users through step-by-step solutions. Their role often includes installing and configuring hardware and software, managing user accounts, and escalating complex issues to higher-level IT staff. IT Help Desk professionals are essential for maintaining smooth technology operations in businesses and organizations.

What are the key skills and qualifications needed to thrive as an IT Help professional?

To thrive as an IT Help professional, you need solid knowledge of computer hardware, software troubleshooting, networking basics, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional are commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and accurate support, minimizing downtime and maintaining smooth business operations.

What are some common challenges IT Help professionals face when supporting employees remotely?

IT Help professionals often encounter challenges such as diagnosing issues without physical access to devices, efficiently communicating with non-technical users, and ensuring secure remote connections. They must be adept at using remote desktop tools and balancing multiple support tickets across various platforms. Overcoming these obstacles requires strong problem-solving skills, adaptability, and a customer-focused approach to deliver effective solutions in a remote work environment.

What is the difference between It Help vs Network Technician?

AspectIT HelpNetwork Technician
CertificationsCompTIA A+, IT certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Industry UsageIT support, customer service, internal tech teamsNetworking companies, ISPs, large organizations
Common Search/ComparisonYesNo

IT Help and Network Technician roles both involve technical support but differ mainly in scope. IT Help focuses on user support and troubleshooting software or hardware issues, while Network Technicians specialize in maintaining and repairing network infrastructure. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

Is IT hard to get an IT support job?

Getting an IT support job can vary in difficulty depending on your skills, certifications, and experience. Entry-level positions often require basic knowledge of hardware, software, and troubleshooting, while more advanced roles may need specialized certifications like CompTIA A+ or Network+. Building relevant skills and gaining hands-on experience can improve your chances of securing an IT support position.

What is the best IT help job to get?

The best IT help job often depends on individual skills and interests, but roles such as IT support specialist or help desk technician are common entry points. These positions typically require strong troubleshooting skills, knowledge of operating systems and hardware, and may benefit from certifications like CompTIA A+ or Network+. They offer opportunities for career growth into more advanced IT roles.

What are popular job titles related to It Help jobs in Arizona?

For It Help jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching It Help jobs in Arizona look for?

The top searched job categories for It Help jobs in Arizona are:

It Help jobs near you
Infographic showing various It Help job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,581 per year, or $23.8 per hour.

IT Support Technician- Larry H. Miller Mesa

Mesa, AZ • On-site

Asbury Automotive Group
Automobile Dealers • 10K+ employees
Learn more about Asbury Automotive Groupexternal

$21.25 - $29.25/hr

Full-time

Re-posted 24 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

105th of 160 rated car dealerships

Job description

About Asbury
Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Overview/Job Summary
The IT Support Tier I Technician is responsible for providing IT end user support and software, hardware and network assistance. Relies on experience and judgment as well as pre-established Policies, Processes and Procedures to identify, research and resolve technical problems presented through Level I, II and III IT Help Desk tickets. Possesses a strong generalist, IT technical skill set.
Duties/Responsibilities
Troubleshoots and resolves trouble tickets related to provisioning with all applications
Triages Level II and Level III Incident and Service Request tickets
Troubleshoots and resolves incident tickets related to technical difficulties with hardware, software, and the network
Documents, tracks and monitors incidents and Service requests to ensure a timely resolution
Resolves Level I incident and service request tickets
Validates with internal customers the incident or service request has been resolved and update the ITSM ticketing system
Interface effectively with IT infrastructure, security, applications management, database and government personnel
Communicates effectively with IT team and dealership personnel
Actively contribute to IT Continual Service Improvement efforts
Ability to complete multiple simultaneous project and support tasks in a timely manner
Resolves access issues in accordance with policy
Collaborates with IT to resolve access/setup standard profiles
Verifies issue resolution on the customer's behalf
Verifies with the customer that the issue has been resolved and update the ticketing system
Interfaces with IT Tier I and II personnel
Communicates progress and issues in a timely manner
Actively contributes to ongoing process improvement
Performs other related duties to benefit the mission/vision of the organization
Education & Experience
Strong communication, time management, organization, interpersonal skills
Strong analytical, problem solving and technical troubleshooting skills
5+ Years IT customer support/help desk experience
Working Knowledge of ITIL v3 Foundations Methodology
Working knowledge of MS operating systems and applications
Cisco Call Manager experience a plus
Automotive Software experience a plus
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Social media

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