IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife ...
Quick apply
IT Service Representative (IT Help Desk)
Atlanta, GA · On-site
$22.50/hr
IT Service Representative (IT Help Desk)Location: Atlanta, GAJob Type: Full-time | On-call rotation requiredBenefits:401(k)Dental insuranceEmployee assistance programHealth insuranceLife ...
IT Help Desk
$18 - $24/hr
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...
IT Help Desk
$18 - $24/hr
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...
IT Help Desk
Richburg, SC · On-site
Job Title IT Help Desk Department: Information Technology (IT) FLSA Status: Non-Exempt Location: Chester, SC Shift: Night Shift Summary: The IT Help Desk position is responsible for providing ...
Quick apply
IT Help Desk
Richburg, SC · On-site
Job Title IT Help Desk Department: Information Technology (IT) FLSA Status: Non-Exempt Location: Chester, SC Shift: Night Shift Summary: The IT Help Desk position is responsible for providing ...
IT Help Desk
Franklin, IN · On-site
$18 - $24/hr
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...
IT Help Desk
Franklin, IN · On-site
$18 - $24/hr
We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
Quick apply
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Cincinnati, OH · On-site
$38K - $45K/yr
We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...
IT Help Desk
Rochester, NY · On-site
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
IT Help Desk
Rochester, NY · On-site
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
IT Help Desk
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
Quick apply
IT Help Desk
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
IT Help Desk Support
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk Support
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE. Location: This position is based at our Service Center in Midvale, UT (no remote options). Schedule:
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:
IT Help Desk Technician
Greensboro, NC · On-site
IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...
IT Help Desk Technician
Greensboro, NC · On-site
IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating over 40 years in business, Saf-Gard Safety Shoe Company develops and implements safety footwear ...
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...
It Help information
See salary details
$12.02 - $14.55
0% of jobs
$14.55 - $17.09
6% of jobs
$17.09 - $19.62
13% of jobs
$20.48 is the 25th percentile. Wages below this are outliers.
$19.62 - $22.16
18% of jobs
The median wage is $24.02 / hr.
$22.16 - $24.69
18% of jobs
$24.69 - $27.23
16% of jobs
$28.06 is the 75th percentile. Wages above this are outliers.
$27.23 - $29.76
14% of jobs
$29.76 - $32.30
8% of jobs
$32.30 - $34.83
4% of jobs
$34.83 - $37.37
2% of jobs
$37.37 - $39.90
1% of jobs
$12
$25
$39
How much do it help jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for it help in the United States is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.
What does an IT Help professional do?
An IT Help Desk professional provides technical support and assistance to users experiencing computer, software, or network issues. They troubleshoot problems, answer questions, and guide users through step-by-step solutions. Their role often includes installing and configuring hardware and software, managing user accounts, and escalating complex issues to higher-level IT staff. IT Help Desk professionals are essential for maintaining smooth technology operations in businesses and organizations.
What are the key skills and qualifications needed to thrive as an IT Help professional?
To thrive as an IT Help professional, you need solid knowledge of computer hardware, software troubleshooting, networking basics, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional are commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and accurate support, minimizing downtime and maintaining smooth business operations.
What are some common challenges IT Help professionals face when supporting employees remotely?
IT Help professionals often encounter challenges such as diagnosing issues without physical access to devices, efficiently communicating with non-technical users, and ensuring secure remote connections. They must be adept at using remote desktop tools and balancing multiple support tickets across various platforms. Overcoming these obstacles requires strong problem-solving skills, adaptability, and a customer-focused approach to deliver effective solutions in a remote work environment.
What is the difference between It Help vs Network Technician?
| Aspect | IT Help | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, IT certifications | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting | Network infrastructure, server rooms, cabling |
| Industry Usage | IT support, customer service, internal tech teams | Networking companies, ISPs, large organizations |
| Common Search/Comparison | Yes | No |
IT Help and Network Technician roles both involve technical support but differ mainly in scope. IT Help focuses on user support and troubleshooting software or hardware issues, while Network Technicians specialize in maintaining and repairing network infrastructure. Understanding these differences helps job seekers find roles aligned with their skills and certifications.
Is IT hard to get an IT support job?
Getting an IT support job can vary in difficulty depending on your skills, certifications, and experience. Entry-level positions often require basic knowledge of hardware, software, and troubleshooting, while more advanced roles may need specialized certifications like CompTIA A+ or Network+. Building relevant skills and gaining hands-on experience can improve your chances of securing an IT support position.
What is the best IT help job to get?
The best IT help job often depends on individual skills and interests, but roles such as IT support specialist or help desk technician are common entry points. These positions typically require strong troubleshooting skills, knowledge of operating systems and hardware, and may benefit from certifications like CompTIA A+ or Network+. They offer opportunities for career growth into more advanced IT roles.
More about It Help jobs
What cities are hiring for It Help jobs?
Cities with the most It Help job openings:
What states have the most It Help jobs?
States with the most job openings for It Help jobs include:
What are popular job titles related to It Help jobs?
For It Help jobs, the most frequently searched job titles are:
IT Help Desk
Memphis, TN • On-site
EAGLE DISTRIBUTING OF MEMPHIS LLC
Full-time
Re-posted 6 days ago
Job description
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.
The IT Helpdesk will support operations in the following areas:
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!
The IT Helpdesk will support operations in the following areas:
- Information System operations
- Tier I level Helpdesk
- Access Control and Authentication
- Technology Infrastructure Monitoring and Reporting
- Assist in Incident Response Operations
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
- ShoreTel/Mitel VoIP
- Microsoft Exchange
- Cisco Meraki
- Microsoft Windows Servers
- VMware and Hyper-V
- End-Point Security
- iOS, Android, and Windows Mobile
- Security and compliance
- Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
- Working knowledge of network operation and Helpdesk ticketing software
- Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
- Experience in running network cabling
- Certification(s); CompTIA A+, Network+, Security+ Desired
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!