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It Help Jobs in Seattle, WA (NOW HIRING)

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

IntelliPro Group Inc.

IT Help Desk

Fife, WA · On-site

Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...

IntelliPro Group Inc.

IT Help Desk

Fife, WA · On-site

$28 - $30/hr

Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

US Tech Solutions

IT Helpdesk Technician

Seattle, WA

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...

Revel Staffing

IT Technician

Bellevue, WA · On-site

$68K - $98K/hr

We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

SpaceXAI

IT Services Technician

Seattle, WA · On-site

$68K - $102K/yr

We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...

SpaceXAI

IT Services Technician

Seattle, WA · On-site

$68K - $102K/yr

We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...

SpaceXAI

IT Services Technician

Seattle, WA · On-site

$68K - $102K/yr

We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...

ClinDCast LLC

IT Manager

Bellevue, WA · On-site

$65 - $70/hr

Help or transport service Job Title: IT Manager Location: Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires ...

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All JobsIt Help JobsIt Help Jobs in Seattle, WA

It Help information

See Seattle, WA salary details

$13

$29

$45

How much do it help jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it help in Seattle, WA is $29.11, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $32.84 per hour, depending on experience, location, and employer.

What does an IT Help professional do?

An IT Help Desk professional provides technical support and assistance to users experiencing computer, software, or network issues. They troubleshoot problems, answer questions, and guide users through step-by-step solutions. Their role often includes installing and configuring hardware and software, managing user accounts, and escalating complex issues to higher-level IT staff. IT Help Desk professionals are essential for maintaining smooth technology operations in businesses and organizations.

What are the key skills and qualifications needed to thrive as an IT Help professional?

To thrive as an IT Help professional, you need solid knowledge of computer hardware, software troubleshooting, networking basics, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional are commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and accurate support, minimizing downtime and maintaining smooth business operations.

What are some common challenges IT Help professionals face when supporting employees remotely?

IT Help professionals often encounter challenges such as diagnosing issues without physical access to devices, efficiently communicating with non-technical users, and ensuring secure remote connections. They must be adept at using remote desktop tools and balancing multiple support tickets across various platforms. Overcoming these obstacles requires strong problem-solving skills, adaptability, and a customer-focused approach to deliver effective solutions in a remote work environment.

What is the difference between It Help vs Network Technician?

AspectIT HelpNetwork Technician
CertificationsCompTIA A+, IT certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Industry UsageIT support, customer service, internal tech teamsNetworking companies, ISPs, large organizations
Common Search/ComparisonYesNo

IT Help and Network Technician roles both involve technical support but differ mainly in scope. IT Help focuses on user support and troubleshooting software or hardware issues, while Network Technicians specialize in maintaining and repairing network infrastructure. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

Is IT hard to get an IT support job?

Getting an IT support job can vary in difficulty depending on your skills, certifications, and experience. Entry-level positions often require basic knowledge of hardware, software, and troubleshooting, while more advanced roles may need specialized certifications like CompTIA A+ or Network+. Building relevant skills and gaining hands-on experience can improve your chances of securing an IT support position.

What is the best IT help job to get?

The best IT help job often depends on individual skills and interests, but roles such as IT support specialist or help desk technician are common entry points. These positions typically require strong troubleshooting skills, knowledge of operating systems and hardware, and may benefit from certifications like CompTIA A+ or Network+. They offer opportunities for career growth into more advanced IT roles.

What are popular job titles related to It Help jobs in Seattle, WA?

For It Help jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching It Help jobs in Seattle, WA look for?

The top searched job categories for It Help jobs in Seattle, WA are:

It Help jobs near you
Infographic showing various It Help job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $60,548 per year, or $29.1 per hour.

IT Help Desk Support

Kent, WA • On-site

MV Transportation
Trucking • 10K+ employees
Learn more about MV Transportationexternal

$37.80 - $40.95/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 26 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

86th of 101 rated public transport

Job description

Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking Seattle-based IT Help Desk Support. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure.
Responsibilities:
  • Responsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned.
  • Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines.
  • Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform.
  • Manage servers at local division; domain controller, file, application and database (MS SQL SVR).
  • Meet and interact with client agencies providing reports and updates for local divisional office.
  • Close interaction with the client's IT department.
  • Managing complex IT projects, IT employees and outside vendors.
  • Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches.
  • Controlling and minimize costs.
  • Ensuring suitable documentation exists and is maintained for IT operations and software development.

Qualifications
Talent Requirements:
  • Highly proficient with Trapeze transit software, and other transportation related applications is a MUST.
  • Proficiency with Active Directory and networking.
  • Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
  • Thorough understanding of computers, servers, network, printer and peripheral hardware.
  • Experience supporting Windows 10-11, Server 2012 & 16, and Microsoft Office applications.
  • Proficiency in desktop imaging methodologies.

Desired Qualifications:
  • Excellent communication and decision-making skills.
  • Experience with desktop, desktop imaging, server and network management tools.
  • Experience with basic network devices including switches.
  • Familiar with backup and disaster recovery.

Starting Pay Rate: $37.80 - $40.95/hour
Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming
Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap
Paid Holidays: 8 paid holidays
More Generous Paid Sick Leave: 1 hour/per 30 hours for all FT employees
Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period)
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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