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It Help Jobs in Tennessee (NOW HIRING)

Fourteen Foods

IT Help Desk Analyst

Franklin, TN · On-site

The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...

Fourteen Foods

The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...

STI

IT Help Desk Technician

Nashville, TN · On-site

As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...

JERSEY COLLEGE

IT Coordinator

Knoxville, TN · On-site

IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...

JERSEY COLLEGE

IT Coordinator

Cleveland, TN · On-site

IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...

JERSEY COLLEGE

IT Coordinator

Cleveland, TN · On-site

IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...

JERSEY COLLEGE

IT Coordinator

Knoxville, TN · On-site

IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...

Jersey College

IT Coordinator

Cleveland, TN · On-site

$45K - $55K/yr

IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...

Jersey College

IT Coordinator

Knoxville, TN · On-site

$45K - $55K/yr

IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...

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All JobsIt Help JobsIt Help Jobs in Tennessee

It Help information

See Tennessee salary details

$10

$23

$36

How much do it help jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it help in Tennessee is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.20 per hour, depending on experience, location, and employer.

What does an IT Help professional do?

An IT Help Desk professional provides technical support and assistance to users experiencing computer, software, or network issues. They troubleshoot problems, answer questions, and guide users through step-by-step solutions. Their role often includes installing and configuring hardware and software, managing user accounts, and escalating complex issues to higher-level IT staff. IT Help Desk professionals are essential for maintaining smooth technology operations in businesses and organizations.

What are the key skills and qualifications needed to thrive as an IT Help professional?

To thrive as an IT Help professional, you need solid knowledge of computer hardware, software troubleshooting, networking basics, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional are commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and accurate support, minimizing downtime and maintaining smooth business operations.

What are some common challenges IT Help professionals face when supporting employees remotely?

IT Help professionals often encounter challenges such as diagnosing issues without physical access to devices, efficiently communicating with non-technical users, and ensuring secure remote connections. They must be adept at using remote desktop tools and balancing multiple support tickets across various platforms. Overcoming these obstacles requires strong problem-solving skills, adaptability, and a customer-focused approach to deliver effective solutions in a remote work environment.

What is the difference between It Help vs Network Technician?

AspectIT HelpNetwork Technician
CertificationsCompTIA A+, IT certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Industry UsageIT support, customer service, internal tech teamsNetworking companies, ISPs, large organizations
Common Search/ComparisonYesNo

IT Help and Network Technician roles both involve technical support but differ mainly in scope. IT Help focuses on user support and troubleshooting software or hardware issues, while Network Technicians specialize in maintaining and repairing network infrastructure. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

Is IT hard to get an IT support job?

Getting an IT support job can vary in difficulty depending on your skills, certifications, and experience. Entry-level positions often require basic knowledge of hardware, software, and troubleshooting, while more advanced roles may need specialized certifications like CompTIA A+ or Network+. Building relevant skills and gaining hands-on experience can improve your chances of securing an IT support position.

What is the best IT help job to get?

The best IT help job often depends on individual skills and interests, but roles such as IT support specialist or help desk technician are common entry points. These positions typically require strong troubleshooting skills, knowledge of operating systems and hardware, and may benefit from certifications like CompTIA A+ or Network+. They offer opportunities for career growth into more advanced IT roles.

What are popular job titles related to It Help jobs in Tennessee?

For It Help jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching It Help jobs in Tennessee look for?

The top searched job categories for It Help jobs in Tennessee are:

It Help jobs near you
Infographic showing various It Help job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,289 per year, or $23.2 per hour.

IT Help Desk

Memphis, TN • On-site

EAGLE DISTRIBUTING OF MEMPHIS LLC
See more jobs at EAGLE DISTRIBUTING OF MEMPHIS LLCexternal

Full-time

Re-posted 6 days ago

Job description

The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.

The IT Helpdesk will support operations in the following areas:

  • Information System operations
  • Tier I level Helpdesk
  • Access Control and Authentication
  • Technology Infrastructure Monitoring and Reporting
  • Assist in Incident Response Operations

The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:

  • ShoreTel/Mitel VoIP
  • Microsoft Exchange
  • Cisco Meraki
  • Microsoft Windows Servers
  • VMware and Hyper-V
  • End-Point Security
  • iOS, Android, and Windows Mobile
  • Security and compliance
  • Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software

The following qualifications are highly recommended for the IT Helpdesk position.

Qualifications should include but are not limited to:

  • Working knowledge of network operation and Helpdesk ticketing software
  • Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
  • Experience in running network cabling
  • Certification(s); CompTIA A+, Network+, Security+ Desired

This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed

We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!

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