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It Help Jobs in Tennessee (NOW HIRING)

SpaceXAI

IT Services Technician - Memphis

Memphis, TN · On-site

$61K - $91K/yr

We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...

SpaceXAI

IT Services Technician - Memphis

Memphis, TN · On-site

$61K - $91K/yr

We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...

SpaceXAI

Supervisor, IT Support - Memphis

Memphis, TN · On-site

$91K - $137K/yr

Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...

ASSA ABLOY

IT Specialist

Memphis, TN · On-site

The IT Specialist ensures business processes and supporting systems continue to meet business ... Excellent customer service skills - ability to interact with all levels in a courteous, helpful ...

SpaceXAI

Supervisor, IT Support - Memphis

Memphis, TN · On-site

$91K - $137K/yr

Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...

StatCare, LLC

IT Assistant

Knoxville, TN · On-site

$14.75 - $20.25/hr

Proven experience as IT Technician or Help Desk associate. * Excellent diagnostic and problem-solving skills * Excellent communication ability * Outstanding organizational and time-management skills

SpaceXAI

Supervisor, IT Support - Memphis

Memphis, TN · On-site

$91K - $137K/yr

Minimum 3+ years' experience in a corporate IT Helpdesk and/or desktop support environment. PREFERRED SKILLS AND EXPERIENCE: * Thorough understanding of the Windows and Mac operating system and ...

Signal Centers, Inc.

IT Intern

Chattanooga, TN · On-site

$13.75 - $18.25/hr

Description IT Support / Help Desk Intern Job Summary: The IT Support / Help Desk Intern will have the opportunity to assist with IT technology operations, providing hands-on support for maintenance ...

Cabinets To Go

IT Specialist

Lawrenceburg, TN · On-site

$36K - $42K/yr

Description Join Cabinets To Go as a hands-on IT Support Technician! Help our team stay connected and productive by installing, maintaining, and troubleshooting PCs, software, printers, and RF guns ...

Integra Software Systems LLC

IT Specialist

Brentwood, TN · On-site

$40K - $50K/yr

Position Responsibilities As an IT Specialist for a small but fast-growing company, you will support day-to-day technical operations and help ensure all systems run smoothly. This entry-level role ...

Integra Software Systems LLC

IT Specialist

Brentwood, TN · On-site

$40K - $50K/yr

Position Responsibilities As an IT Specialist for a small but fast-growing company, you will support day-to-day technical operations and help ensure all systems run smoothly. This entry-level role ...

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All JobsIt Help JobsIt Help Jobs in Tennessee

It Help information

See Tennessee salary details

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How much do it help jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it help in Tennessee is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.20 per hour, depending on experience, location, and employer.

What does an IT Help professional do?

An IT Help Desk professional provides technical support and assistance to users experiencing computer, software, or network issues. They troubleshoot problems, answer questions, and guide users through step-by-step solutions. Their role often includes installing and configuring hardware and software, managing user accounts, and escalating complex issues to higher-level IT staff. IT Help Desk professionals are essential for maintaining smooth technology operations in businesses and organizations.

What are the key skills and qualifications needed to thrive as an IT Help professional?

To thrive as an IT Help professional, you need solid knowledge of computer hardware, software troubleshooting, networking basics, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional are commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and accurate support, minimizing downtime and maintaining smooth business operations.

What are some common challenges IT Help professionals face when supporting employees remotely?

IT Help professionals often encounter challenges such as diagnosing issues without physical access to devices, efficiently communicating with non-technical users, and ensuring secure remote connections. They must be adept at using remote desktop tools and balancing multiple support tickets across various platforms. Overcoming these obstacles requires strong problem-solving skills, adaptability, and a customer-focused approach to deliver effective solutions in a remote work environment.

What is the difference between It Help vs Network Technician?

AspectIT HelpNetwork Technician
CertificationsCompTIA A+, IT certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Industry UsageIT support, customer service, internal tech teamsNetworking companies, ISPs, large organizations
Common Search/ComparisonYesNo

IT Help and Network Technician roles both involve technical support but differ mainly in scope. IT Help focuses on user support and troubleshooting software or hardware issues, while Network Technicians specialize in maintaining and repairing network infrastructure. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

Is IT hard to get an IT support job?

Getting an IT support job can vary in difficulty depending on your skills, certifications, and experience. Entry-level positions often require basic knowledge of hardware, software, and troubleshooting, while more advanced roles may need specialized certifications like CompTIA A+ or Network+. Building relevant skills and gaining hands-on experience can improve your chances of securing an IT support position.

What is the best IT help job to get?

The best IT help job often depends on individual skills and interests, but roles such as IT support specialist or help desk technician are common entry points. These positions typically require strong troubleshooting skills, knowledge of operating systems and hardware, and may benefit from certifications like CompTIA A+ or Network+. They offer opportunities for career growth into more advanced IT roles.

What are popular job titles related to It Help jobs in Tennessee?

For It Help jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching It Help jobs in Tennessee look for?

The top searched job categories for It Help jobs in Tennessee are:

It Help jobs near you
Infographic showing various It Help job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,289 per year, or $23.2 per hour.

IT Services Technician - Memphis

Memphis, TN • On-site

SpaceXAI
Aerospace Product and Parts Manufacturing • 1 - 5K employees
Learn more about SpaceXAIexternal

$61K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Key responsibilities

  • Provide second-line technical assistance for hardware, software, and network issues via phone, email, or in-person.

  • Diagnose and resolve complex technical problems, including system crashes, network connectivity issues, and software conflicts.

  • Assist with the deployment, configuration, and maintenance of hardware and software applications.

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

18th of 72 rated aerospace companies

Job description

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

Our IT Services team is the backbone of our operational efficiency, ensuring seamless connectivity and technical assistance for all our employees, regardless of their location. We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology operations. The ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service. This is a full-time position, onsite with occasional on-call or after-hours support. 

RESPONSIBILITIES:
  • Provide second-line technical assistance for hardware, software, and network issues via phone, email, or in-person.
  • Diagnose and resolve complex technical problems, including system crashes, network connectivity issues, and software conflicts.
  • Manage and administer user accounts, permissions, and access controls in systems like Active Directory.
  • Assist with the deployment, configuration, and maintenance of hardware (desktops, laptops, servers, and peripherals) and software applications.
  • Monitor and maintain IT systems, including performing patch management, updates, and basic server administration.
  • Document and update IT service tickets with detailed resolutions and escalate unresolved issues to Level 3 experts or specialized teams.
  • Contribute to and maintain IT knowledge base articles and self-service wikis to enhance user self-sufficiency.
  • Support IT projects, such as system upgrades, migrations, or new technology rollouts.
  • Train and mentor Level 1 technicians, providing guidance on troubleshooting techniques and best practices.
  • Ensure compliance with company IT policies, security standards, and data protection protocols.
  • Provide new hire onboarding and offboarding service support
BASIC QUALIFICATIONS:
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered.
  • 2-4 years of experience in IT, helpdesk, or a related technical role.
  • Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise software.
  • Proficiency in troubleshooting network issues (TCP/IP, DNS, DHCP, VPNs) and basic server administration (Windows Server, Linux basics).
  • Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., Google Workspace, Microsoft 365) is a plus.
  • Excellent problem-solving, analytical, and customer service skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional, or ITIL) preferred.
PREFERRED SKILLS AND EXPERIENCE:
  • Experience with scripting (e.g., PowerShell, Bash,Python) for automation tasks.
  • Knowledge of cybersecurity best practices and tools (e.g., antivirus, endpoint protection).
  • Ability to manage multiple priorities and meet deadlines under pressure.
COMPENSATION AND BENEFITS:

$61,200 - $91,800 USD

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

View All SpaceX Jobs