Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Senior Help Desk Technician
$32 - $40/hr
SUMMARY OF RESPONSIBILITIES A Senior Help Desk Technician bridges the gap between complex technical ... Bachelor's Degree or higher education level preferred. * 5+ Years' IT Technical Support experience ...
New
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Senior Help Desk Technician
$32 - $40/hr
SUMMARY OF RESPONSIBILITIES A Senior Help Desk Technician bridges the gap between complex technical ... Bachelor's Degree or higher education level preferred. * 5+ Years' IT Technical Support experience ...
New
Key job responsibilities Own weekly rotation assignments across imaging production, BYOD provisioning, escalation queue, troubleshooting shelf, IT help desk, and IT maintenance programs Image and ...
Key job responsibilities Own weekly rotation assignments across imaging production, BYOD provisioning, escalation queue, troubleshooting shelf, IT help desk, and IT maintenance programs Image and ...
Key job responsibilities Own weekly rotation assignments across imaging production, BYOD provisioning, escalation queue, troubleshooting shelf, IT help desk, and IT maintenance programs Image and ...
Key job responsibilities Own weekly rotation assignments across imaging production, BYOD provisioning, escalation queue, troubleshooting shelf, IT help desk, and IT maintenance programs Image and ...
We are seeking an IT Support Engineer I to join our imaging operations team. In this role, you'll ... help desk support. You'll also contribute to ongoing process improvement and technical projects ...
We are seeking an IT Support Engineer I to join our imaging operations team. In this role, you'll ... help desk support. You'll also contribute to ongoing process improvement and technical projects ...
Senior IT Service Desk Specialist
Woodinville, WA · On-site
$65K - $75K/hr
The Senior IT Service Desk Specialist is a hands-on role responsible for delivering high-quality ... Help Desk solution (Solarwinds or equivalent) * Design Software (Adobe Creative Suite, Bluebeam ...
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Senior IT Service Desk Specialist
Woodinville, WA · On-site
$65K - $75K/hr
The Senior IT Service Desk Specialist is a hands-on role responsible for delivering high-quality ... Help Desk solution (Solarwinds or equivalent) * Design Software (Adobe Creative Suite, Bluebeam ...
IT Intern (R2862)
$21 - $25/hr
Previous internship, campus IT support, help desk, or technical support experience. * Familiarity with Microsoft 365, Active Directory, or cloud-based collaboration platforms. * Basic understanding ...
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IT Intern (R2862)
$21 - $25/hr
Previous internship, campus IT support, help desk, or technical support experience. * Familiarity with Microsoft 365, Active Directory, or cloud-based collaboration platforms. * Basic understanding ...
IT Administrator - Hybrid (Bothell, WA)
Bothell, WA · Hybrid
$65K - $70K/yr
Key Responsibilities Help Desk & User Support * Respond to user requests through email, phone, and ... IT support/help desk experience * 1+ years of experience with Microsoft technologies, including:
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IT Administrator - Hybrid (Bothell, WA)
Bothell, WA · Hybrid
$65K - $70K/yr
Key Responsibilities Help Desk & User Support * Respond to user requests through email, phone, and ... IT support/help desk experience * 1+ years of experience with Microsoft technologies, including:
IT Support Analyst
$28 - $33.50/hr
Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards ...
IT Support Analyst
$28 - $33.50/hr
Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards ...
IT Support Specialist
Marysville, WA · On-site
Required skills and qualifications: * 1-2 years of hands-on experience in IT support, help desk, or a related technical field. * Strong customer service and communication skills; able to work ...
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IT Support Specialist
Marysville, WA · On-site
Required skills and qualifications: * 1-2 years of hands-on experience in IT support, help desk, or a related technical field. * Strong customer service and communication skills; able to work ...
Requirements Required skills and qualifications: * 1-2 years of hands-on experience in IT support, help desk, or a related technical field. * Strong customer service and communication skills; able to ...
Requirements Required skills and qualifications: * 1-2 years of hands-on experience in IT support, help desk, or a related technical field. * Strong customer service and communication skills; able to ...
IT Support Specialist
Marysville, WA · On-site
$27/hr
Requirements Required skills and qualifications: * 1-2 years of hands-on experience in IT support, help desk, or a related technical field. * Strong customer service and communication skills; able to ...
IT Support Specialist
Marysville, WA · On-site
$27/hr
Requirements Required skills and qualifications: * 1-2 years of hands-on experience in IT support, help desk, or a related technical field. * Strong customer service and communication skills; able to ...
IT Support Analyst
Snohomish, WA · On-site
$28 - $33.50/hr
Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards Here ...
IT Support Analyst
Snohomish, WA · On-site
$28 - $33.50/hr
Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards Here ...
IT Support Analyst
$28 - $33.50/hr
Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards Here ...
IT Support Analyst
$28 - $33.50/hr
Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards Here ...
IT Support Analyst
$63K - $90K/yr
Monitor the help desk queue and perform first-level diagnostics, troubleshooting, and resolution for on-site and remote users * Set up and decommission user accounts across network domain, Exchange ...
IT Support Analyst
$63K - $90K/yr
Monitor the help desk queue and perform first-level diagnostics, troubleshooting, and resolution for on-site and remote users * Set up and decommission user accounts across network domain, Exchange ...
IT Systems Manager
Renton, WA · On-site
$85K - $100K/yr
The position focuses primarily on systems administration and IT operations, with additional support for help desk needs and occasional supervision of IT staff. The ideal candidate is a proactive ...
IT Systems Manager
Renton, WA · On-site
$85K - $100K/yr
The position focuses primarily on systems administration and IT operations, with additional support for help desk needs and occasional supervision of IT staff. The ideal candidate is a proactive ...
IT Support Analyst
Seattle, WA · On-site
$63K - $90K/yr
Monitor the help desk queue and perform first-level diagnostics, troubleshooting, and resolution for on-site and remote users * Set up and decommission user accounts across network domain, Exchange ...
IT Support Analyst
Seattle, WA · On-site
$63K - $90K/yr
Monitor the help desk queue and perform first-level diagnostics, troubleshooting, and resolution for on-site and remote users * Set up and decommission user accounts across network domain, Exchange ...
IT Support Analyst
$63K - $90K/yr
Monitor the help desk queue and perform first-level diagnostics, troubleshooting, and resolution for on-site and remote users * Set up and decommission user accounts across network domain, Exchange ...
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IT Support Analyst
$63K - $90K/yr
Monitor the help desk queue and perform first-level diagnostics, troubleshooting, and resolution for on-site and remote users * Set up and decommission user accounts across network domain, Exchange ...
IT Technician
Redmond, WA · On-site
Allwire Technologies is a boutique managed IT services company, based in Redmond, solving complex ... Use help desk and RMM software such as Spiceworks and NinjaOne (NinjaRMM) for comprehensive client ...
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IT Technician
Redmond, WA · On-site
Allwire Technologies is a boutique managed IT services company, based in Redmond, solving complex ... Use help desk and RMM software such as Spiceworks and NinjaOne (NinjaRMM) for comprehensive client ...
IT Technician
Redmond, WA · On-site
Allwire Technologies is a boutique managed IT services company, based in Redmond, solving complex ... Use help desk and RMM software such as Spiceworks and NinjaOne (NinjaRMM) for comprehensive client ...
Quick apply
IT Technician
Redmond, WA · On-site
Allwire Technologies is a boutique managed IT services company, based in Redmond, solving complex ... Use help desk and RMM software such as Spiceworks and NinjaOne (NinjaRMM) for comprehensive client ...
It Help Desk information
See Bothell, WA salary details
$14.24 - $16.39
2% of jobs
$16.39 - $18.54
6% of jobs
$18.54 - $20.69
12% of jobs
$21.30 is the 25th percentile. Wages below this are outliers.
$20.69 - $22.84
17% of jobs
The median wage is $24.56 / hr.
$22.84 - $24.99
16% of jobs
$24.99 - $27.14
16% of jobs
$28.22 is the 75th percentile. Wages above this are outliers.
$27.14 - $29.29
12% of jobs
$29.29 - $31.44
7% of jobs
$31.44 - $33.59
6% of jobs
$33.59 - $35.74
3% of jobs
$35.74 - $37.89
2% of jobs
$14
$25
$37
How much do it help desk jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for it help desk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.
What skills are needed for an IT Help Desk?
An IT Help Desk technician needs strong technical skills in troubleshooting hardware, software, and network issues, along with good communication and customer service abilities. Knowledge of operating systems, common software applications, and remote support tools is essential, and certifications like CompTIA A+ can enhance job prospects.
What is the difference between It Help Desk vs Technical Support Specialist?
| Aspect | IT Help Desk | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Help desk, call centers, remote support | On-site, remote, or hybrid support roles |
| Industry Usage | IT service providers, corporate IT departments | Hardware/software vendors, IT service companies |
| Job Focus | Troubleshooting, user support, ticket management | Technical issue resolution, product support, troubleshooting |
Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.
Is an IT Help Desk a good career?
An IT Help Desk role is a solid entry-level position in the technology field, offering opportunities to develop technical skills, customer service experience, and certifications like CompTIA A+. It can lead to advanced roles such as network administrator or IT manager, making it a viable career path for those interested in technology support and troubleshooting.
What are the key skills and qualifications needed to thrive as an IT Help Desk professional?
To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.
What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?
IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.
What does an IT Help Desk do?
An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and resolving technical problems, often using ticketing systems and remote tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.
What is an IT Help Desk professional?
IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.
What are popular job titles related to It Help Desk jobs in Bothell, WA? For It Help Desk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching It Help Desk jobs in Bothell, WA look for? The top searched job categories for It Help Desk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for It Help Desk jobs? Cities near Bothell, WA with the most It Help Desk job openings:
Job description
Job Description
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000