Help Desk Supervisor
Madison, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Madison, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Madison, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Madison, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Verona, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Verona, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Madison, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Madison, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Waunakee, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Help Desk Supervisor
Waunakee, WI · Hybrid
$90K - $110K/yr
Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and ... Experience supervising or leading help desk / support team members * Bachelor's degree in ...
Helpdesk Technician
$19.75 - $26.50/hr
Three years' professional experience in working in a Client Services, IT Help Desk Environment, or related field. * Experience in working in a higher education environment. * Experience and ...
Helpdesk Technician
$19.75 - $26.50/hr
Three years' professional experience in working in a Client Services, IT Help Desk Environment, or related field. * Experience in working in a higher education environment. * Experience and ...
Helpdesk Technician
La Crosse, WI · On-site
$19.75 - $26.50/hr
Three years' professional experience in working in a Client Services, IT Help Desk Environment, or related field. * Experience in working in a higher education environment. * Experience and ...
Helpdesk Technician
La Crosse, WI · On-site
$19.75 - $26.50/hr
Three years' professional experience in working in a Client Services, IT Help Desk Environment, or related field. * Experience in working in a higher education environment. * Experience and ...
IT Operations Engineer
Brookfield, WI · On-site
IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...
IT Operations Engineer
Brookfield, WI · On-site
IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...
IT Operations Engineer
Brookfield, WI · On-site
IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...
IT Operations Engineer
Brookfield, WI · On-site
IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...
IT SPECIALIST
Milwaukee, WI · On-site
The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
IT SPECIALIST
Milwaukee, WI · On-site
The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
Information Technology Intern - Summer 2025
$14.75 - $19.50/hr
The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...
Information Technology Intern - Summer 2025
$14.75 - $19.50/hr
The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...
IT SPECIALIST
Milwaukee, WI · On-site
The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
Quick apply
IT SPECIALIST
Milwaukee, WI · On-site
The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
IT SPECIALIST
Milwaukee, WI · On-site
Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
IT SPECIALIST
Milwaukee, WI · On-site
Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...
Information Technology Intern - Summer 2025
New Berlin, WI · On-site
$14.75 - $19.50/hr
The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...
Information Technology Intern - Summer 2025
New Berlin, WI · On-site
$14.75 - $19.50/hr
The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...
This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The ...
This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The ...
This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The ...
This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The ...
IT Service Desk Technician Level 2 (MSP)
$60K - $70K/yr
We specialize in managed IT services, professional consulting, on-premise security, commercial ... You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth ...
Quick apply
IT Service Desk Technician Level 2 (MSP)
$60K - $70K/yr
We specialize in managed IT services, professional consulting, on-premise security, commercial ... You'll help strengthen and mentor the service desk team, contributing to a collaborative and growth ...
Junior Help Desk Technician
Madison, WI · On-site
$12/hr
Beacon Technologies is seeking a Help Desk I Technician for our client partner. This is a second ... Identifying, researching, and resolving IT technical issues that are reported by employees ...
Quick apply
Junior Help Desk Technician
Madison, WI · On-site
$12/hr
Beacon Technologies is seeking a Help Desk I Technician for our client partner. This is a second ... Identifying, researching, and resolving IT technical issues that are reported by employees ...
Beacon Technologies is seeking a Help Desk I Technician for our client partner. This is a second ... Identifying, researching, and resolving IT technical issues that are reported by employees ...
Quick apply
Beacon Technologies is seeking a Help Desk I Technician for our client partner. This is a second ... Identifying, researching, and resolving IT technical issues that are reported by employees ...
It Help Desk Internship information
What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?
To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.
What are some common challenges IT Help Desk interns face during their internship, and how can they overcome them?
IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.
What is an IT Help Desk Internship?
An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.
What is the difference between It Help Desk Internship vs It Support Specialist?
| Aspect | It Help Desk Internship | It Support Specialist |
|---|---|---|
| Credentials | Typically pursuing or recent graduate, some certifications helpful | Relevant certifications like CompTIA A+ often required |
| Work Environment | Entry-level, training-focused, often in corporate or tech companies | Full-time, technical support roles in various industries |
| Responsibilities | Assisting users, troubleshooting basic issues, learning IT systems | Resolving technical issues, maintaining hardware/software, supporting users |
The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.
What are the most commonly searched types of It Help Desk jobs in Wisconsin? The most popular types of It Help Desk jobs in Wisconsin are:
What are popular job titles related to It Help Desk Internship jobs in Wisconsin? For It Help Desk Internship jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching It Help Desk Internship jobs in Wisconsin look for? The top searched job categories for It Help Desk Internship jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Help Desk Internship jobs? Cities in Wisconsin with the most It Help Desk Internship job openings:
$90K - $110K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Job description
Lead Computer Support - Endpoint Management | Permanent | No Sponsorship Available | Must be available to be on-site
ABOUT OUR CLIENT
- National architectural firm with multiple offices across the United States
- Collaborative environment that values innovation, creativity, and diverse perspectives
- Focus on projects that make a meaningful impact on people's lives
- Commitment to professional development and employee growth
- Compensation: $90,000 - $110,000
- PTO: 18 days starting + Holidays
- Retirement: 401(k) retirement with a match
- Medical: Health, vision, and dental insurance available for individuals and families
- Work Environment: Hybrid work arrangement - must be willing to be on site in Madison, WI three times per week.
- Lead and supervise the IT Service Desk team, ensuring proper coverage, ticket resolution, and escalation protocols
- Provide hands-on technical support to end users by diagnosing and resolving system and application issues
- Manage the complete Windows workstation lifecycle, including imaging, software deployment, patching, and updates using local and cloud-based tools
- Oversee hardware deployment and upgrades, determining optimal workstation and laptop configurations to meet business needs
- Lead IT projects involving desktop imaging upgrades, application rollouts, training initiatives, and conference room technology implementations
- Support audio-visual systems, video conferencing platforms, and other collaboration technologies
- Service desk and end-user support experience in a corporate environment
- Windows desktop imaging, deployment, and maintenance processes
- Experience supervising or leading help desk / support team members
- Bachelor's degree in Information Systems, Computer Science, or related field required
Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.
#LI-TF4 #Hybrid #INAPR2026