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It Associate Jobs in Appleton, WI (NOW HIRING)

General Beverage

I.T. Support Analyst

Oshkosh, WI · On-site

Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. Industry certifications such as CompTIA (A+, Network ...

Morgan Dar

Associate General Dentist

Appleton, WI · On-site

Associate Dentist in Appleton, WI If you're looking for a clinical home that balances cutting-edge ... Work in an environment where leadership isn't just about management--it's about mentorship and ...

SECURA Insurance

Infrastructure Engineer

Neenah, WI · On-site

$108K - $142K/yr

Associate or bachelor's degree in Information Technology or related field * 4-6 years of experience in IT infrastructure, including systems administration and/or networking * Solid understanding of ...

Endries

Systems Administrator

Brillion, WI · On-site +1

We're seeking a Systems Administrator to ensure the seamless operation of our IT infrastructure. In ... Associate's degree in IT required; Bachelor's degree preferred * 3-5 years of experience in a ...

CMD CORPORATION

System Administrator

Appleton, WI · On-site

Associate's or bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent combination of education and experience considered. * Minimum of 3-5 years of ...

Unity Hospice WI

Computer Systems Analyst

De Pere, WI · On-site

Required : • Associate degree in Information Technology, Computer Science, Cybersecurity, Networking, or a related field. • Minimum three years of progressively responsible experience providing ...

Unity Hospice

Computer Systems Analyst

De Pere, WI · On-site

Qualified candidates will have an associate degree in Information Technology, Computer Science, Cybersecurity, Networking, or a related field (or an equivalent combination of education and experience ...

Unity Hospice

Computer Systems Analyst

De Pere, WI · On-site

Qualified candidates will have an associate degree in Information Technology, Computer Science, Cybersecurity, Networking, or a related field (or an equivalent combination of education and experience ...

Unity Hospice

Computer Systems Analyst

De Pere, WI · On-site

Qualified candidates will have an associate degree in Information Technology, Computer Science, Cybersecurity, Networking, or a related field (or an equivalent combination of education and experience ...

Collabera

Lab Tecnhician

Neenah, WI · On-site

$19.25 - $25.50/hr

Company Description About Collabera Collabera is ranked amongst the top 10 Information Technology ... Qualifications Associates or Bachelors Degree Additional Information Sonali Panwar 973-310-4989 ...

blueStone

Sr. BI Developer

Neenah, WI

$125K - $150K/yr

Bachelor's degree in Computer Science or a technology-related field. In lieu, will consider an Associate's degree with additional related experience. Additional Information We offer the following to ...

Ascension

MRI Tech

Appleton, WI · On-site

We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ... For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights ...

Ascension

Anesthesia Tech

Appleton, WI · On-site

We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ... For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights ...

Ascension

Surgical Tech

Appleton, WI

$28/hr

We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ... For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights ...

Grant Thornton

Audit Senior Associate

Appleton, WI · On-site

$79K - $97K/yr

As an Audit Senior Associate, you'll listen to learn about your client's operations, processes ... It's what makes us different, and we think being different makes us better. In the U.S., Grant ...

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All JobsIt Associate JobsIt Associate Jobs in Appleton, WI

It Associate information

See Appleton, WI salary details

$13

$28

$54

How much do it associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for it associate in Appleton, WI is $28.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $34.23 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Appleton, WI? The most popular types of It jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for It Associate jobs? Cities near Appleton, WI with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Appleton, WI as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,880 per year, or $28.8 per hour.
I.T. Support Analyst

I.T. Support Analyst

General Beverage

Oshkosh, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

General Beverage rating

4.2

Company rating: 4.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

345th of 351 rated retail wholesalers

Job description

Job Type
Full-time
Description
About General Beverages Sales Co.
General Beverage Sales Co. (GB) is a business-to-business wholesale distributor of wine, distilled spirits, beer, soda, bottled water and non-alcoholic beverages. Established in 1933, GB has been family-owned ever since. We currently operate in all of Wisconsin's 72 counties as consultants to over 11,000 licensed retail business customers helping them to profitably select, promote, merchandise, and sell consumer products in the beverage category. We proudly employ 900 employees across the State of Wisconsin. Our mission is to be the trusted distributor partner of our suppliers and customers in order to advance our collective beverage business and support the growth of our family of employees.
The IT Support Analyst provides technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a timely manner, while providing excellent customer service.
What Can General Beverage Sales Co. Offer YOU?
  • Excellent starting Wage
  • Company Paid Life Ins.
  • Company Paid Short Term Disability Coverage.
  • 2 Health Ins. options.
  • Dental Ins.
  • Vision Ins.
  • FSA and an HSA (with applicable Health Ins option)
  • Voluntary coverages such as Life Ins., Short Term Disability Ins., Voluntary Critical Illness coverage, as well as Voluntary Accident coverage.
  • 401K with Match/Profit Sharing
  • Generous Vacation package.
  • Separate generous Sick Time package.
  • Lifelong learning opportunities to enhance career growth.
  • GREAT PEOPLE, GREAT PRODUCTS, AND A GREAT COMPANY!!

  • Possesses genuine curiosity that drives a proactive approach to deeply understanding business processes, system functionality, and stakeholder needs
  • Applies logical reasoning and analytical skills to diagnose technical issues, identify root causes, and evaluate and choose between potential solutions
  • Attentive listener that brings full attention to understanding and responding to end user concerns and issues in a clear and helpful way to non-technical users
  • Resourceful problem solver that uses creativity and deep understanding of available tools, documentation and support channels to create resolutions
  • Collaborative partner that works effectively and positively with team members, end users, and cross-functional partners to resolve issues, share knowledge, and improve support processes
  • Self-motivated, results driven and committed to best-in-class service
  • Acts with honesty and transparency and treats others with respect, dignity and fairness
  • Contributes to inclusive culture by building rapport, maintaining an openness to different perspectives, and fostering a welcoming environment for all
  • Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. Industry certifications such as CompTIA (A+, Network+, Security+), Microsoft, Jamf Certifications or similar are a plus
  • Up to two (2) years providing technical assistance and troubleshooting support
  • Strong knowledge of hardware, software, and network systems, including Windows and iOS operating systems
  • Proficient in diagnosing and resolving common IT issues, such as software errors, network connectivity problems, and hardware failures
  • Familiarity with IT service management (ITSM) tools and ticketing systems.
  • Must possess a valid driver's license
  • Must pass pre-employment drug screen

Requirements
Technical Support:
• Respond to IT support requests via various channels (phone, email, ticketing system) and provide prompt and effective solutions.
• Troubleshoot hardware, software, and network issues reported by end-users, diagnosing problems and implementing appropriate resolutions.
• Assist with software installations, upgrades, patches, and configurations.
Issue Resolution:
• Analyze and resolve IT incidents and service requests within agreed-upon service level agreements (SLAs).
• Document all support activities, including issue details, troubleshooting steps, and resolution outcomes.
• Escalate complex or unresolved issues to the appropriate IT teams or vendors for further investigation and resolution.
User Management and Support:
• Create and manage user accounts, permissions/authorizations, and access controls across various systems and applications.
• Provide technical support and troubleshooting assistance to end-users, addressing hardware, software, and network-related issues.
• Assist in the setup and configuration of end-user devices, such as computers, laptops, printers, and mobile devices.
User Training and Knowledge Sharing:
• Assist in providing end-user training on basic IT tasks, such as software usage, password management, and best practices.
• Create and maintain knowledge base articles and documentation to facilitate self-help for end-users.
• Communicate effectively with end-users, providing clear instructions and guidance to resolve their IT-related queries or issues.
IT Asset Management:
• Assist in managing IT assets, including hardware, software licenses, and peripherals.
• Track and update asset inventory records, ensuring accurate and up-to-date information.
• Assist in coordinating equipment procurement, setup, and decommissioning processes.
System Maintenance and Monitoring:
• Perform routine system maintenance tasks, including software updates, patches, and system configurations.
• Collaborate with other IT teams to ensure proper functioning and integration of systems.
Documentation and Process Improvement:
• Contribute to the development and maintenance of IT support documentation, including standard operating procedures (SOPs) and troubleshooting guides.
• Identify opportunities for process improvements and automation within the IT support function.
• Stay updated with the latest IT trends, technologies, and best practices to enhance support services.
Perform other duties as assigned by supervisor.

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