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It Assistant Jobs in Appleton, WI (NOW HIRING)

Faith Technologies

IT Vendor Manager

Menasha, WI

$97K - $119K/yr

Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services. * Assist procurement in the negotiation of ...

Faith Technologies Inc.

IT Vendor Manager

Menasha, WI · On-site

$97K - $119K/yr

Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services. * Assist procurement in the negotiation of ...

TEKsystems

IT Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview We are seeking an IT Service Desk Analyst to provide first-level technical ... Support users with password resets, account unlocks, and access requests. * Assist with ongoing ...

TEKsystems

IT Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview We are seeking an IT Service Desk Analyst to provide first-level technical ... Support users with password resets, account unlocks, and access requests. * Assist with ongoing ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Appleton, WI

It Assistant information

See Appleton, WI salary details

$10

$21

$37

How much do it assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it assistant in Appleton, WI is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Appleton, WI? The most popular types of It jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for It Assistant jobs? Cities near Appleton, WI with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,872 per year, or $21.6 per hour.

Information Technology Intern

ACC Management Group, Inc

Oshkosh, WI • On-site

$13.75 - $18.50/hr

Part-time

Posted 10 days ago

Job description

Job Type
Part-time, Temporary, Internship
Description
ACC Management Group, Inc. is looking for a part-time Information Technology Intern to join our team this fall. This is a hands-on internship where you'll work directly with our Director of Information Technology and Information Technology Administrator, supporting the systems that keep our corporate office and managed communities across Wisconsin and Illinois running.
You'll troubleshoot help desk tickets, configure and deploy workstations, assist with network support, document technical processes, and contribute to active IT projects - real work with real impact, not busywork. If you're currently pursuing a degree in computer science, information technology, cybersecurity, or a related field and want to turn classroom knowledge into practical experience, this is a great place to start.
We offer flexible scheduling around your academic calendar and a supportive team that's invested in helping you grow.
Position Overview
To provide hands-on support to the Information Technology function of ACC Management Group and the properties under its management, assisting with day-to-day technical support, system maintenance, documentation, and active IT projects. This internship is designed to build practical experience by applying academic knowledge to real-world technical challenges under the direction of the Director of IT.
Who We Are
At ACC, our mission is simple: provide exceptional housing by building partnerships for successful living. That partnership starts within our own walls - with a team grounded in Teamwork, Accountability, Empowerment, Open Communication, and Flexibility.
We are committed to being a highly regarded property management company - and we know that starts with having the right people in the right seats. We don't just fill roles; we grow careers. Whether you're just starting out or bringing years of experience, ACC is a place where your energy, your voice, and your contributions matter.
If you're looking for a team that shows up for each other, supports your growth, and recognizes that your energy is our strength - we'd love to hear from you.
Essential Duties
Technical Support
  • Respond to and resolve help desk tickets for hardware, software, and network issues.
  • Assist employees with day-to-day IT problems by phone, remote access, or site visits, as needed.
  • Evaluate connectivity issues, equipment, and software, escalating complex issues as appropriate.

System Setup and Maintenance
  • Assist in configuring and deploying new workstations and setting up equipment for new users.
  • Install software updates and maintain operating systems to ensure security and functionality.
  • Install, test, and monitor software; modify configurations and utilities as directed.
  • Assist with computer repair and troubleshooting, virus protection, and Wi-Fi technology.

Network Administration
  • Provide basic network support and troubleshoot connectivity issues.
  • Assist with managing user access to network resources.
  • Assist with monitoring networking equipment, servers, and network availability.

Documentation
  • Create user-friendly guides and document technical processes and procedures.
  • Maintain accurate IT asset inventory, including hardware and software licenses.

Project Assistance
  • Support IT projects, software development tasks, and system upgrades.
  • Assist with the implementation and on-going support of new software and features.
  • Apply academic knowledge to real-world technical challenges under the direction of the supervisor.

Additional Duties
  1. Drive personal vehicle, as needed.
  2. Perform additional duties and/or projects, as required.

Knowledge, Skills & Abilities
  • Currently pursuing a degree in computer science, information technology, cybersecurity, or a related field.
  • Basic understanding of computer networks, operating systems, and core IT concepts.
  • Prior internship or help desk experience is beneficial but not required; a strong desire to learn and a positive attitude are essential.
  • Knowledge of, or ability to learn, Office 365 and other software programs.
  • Strong analytical and problem-solving abilities, including the capability to troubleshoot multiple issues.
  • Demonstrates excellent verbal and written communication skills.
  • Self-motivated with the ability to prioritize and possess efficient time management skills.
  • Maintain valid driver's license. Must be able to travel to different work locations, meetings, and training, as needed.
  • Flexibility with working hours around an academic schedule, including availability for later hours or weekends, as needed.
  • Goal-oriented and team player, with the ability to work independently once direction is provided.
  • Exhibits a high degree of professionalism and respect through appearance and interactions with others.
  • Maintain current knowledge of new systems, information, software, and upgrades.
  • Ability to physically stand, bend, squat, and lift equipment up to but not limited to 25 pounds when needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position, along with the qualifications one must possess to perform this job successfully. Management has the right at any time to assign or reassign duties and responsibilities as they see fit. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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