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It Assistant Jobs in Puerto Rico (NOW HIRING)

The Condado Plaza Hotel

PR · On-site

Work with Finance Manager, Payroll Assistant and IT Project Teams to deliver system and process improvements to enhance Payroll function efficiency * Responsible for ensuring that all team members ...

The Condado Plaza Hotel

PR · On-site

Work with Finance Manager, Payroll Assistant and IT Project Teams to deliver system and process improvements to enhance Payroll function efficiency * Responsible for ensuring that all team members ...

General Investment LLC

PR · On-site

$26K - $28K/yr

Stay up to date on emerging cybersecurity threats, vulnerabilities, and attack techniques. * Assist ... Bachelor's degree in cybersecurity, information technology, computer science, or a related field.

Tetra Tech

Urban Planning Specialist - Ponce, PR

Ponce, PR · On-site +1

$65K - $85K/yr

Tetra Tech is currently seeking a motivated and detail-oriented Urban Planning Specialist to ... Working under the direction of the Senior Urban Planning Lead, this position will assist in the ...

JC Automation Corp

PR · On-site

$40/hr

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... Estimating & Bidding: Assist in project estimates and bid preparation. * Contractor Oversight:

JC Automation Corp

PR · On-site

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... WPO Leads, Construction Managers, Construction Quality Leads, and Assistant Construction Manager.

JC Automation Corp

PR · On-site

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... Direct the development of design requirements. * Assist in developing and maintaining the design ...

Bonneville Group

Low Voltage Estimator

Caguas, PR · On-site

The Estimator will assist in the design and layout of low-voltage systems, prepare preliminary ... An engineering, telecommunications, information technology, electronics, or related technical ...

Tetra Tech

Archaeological Technician

Guaynabo, PR · On-site

$18.25 - $22.50/hr

In this role, you will assist with archaeological field investigations, historic resource ... Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world's most complex ...

JC Automation Corp

PR · On-site

$41K/yr

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... Network Connectivity Support: Assist with equipment network connectivity and communication ...

New

JC Automation Corp

PR · On-site

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... Support FAT, SAT, IQ/OQ/PQ, UAT, and production deployments. * Assist validation teams with ...

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Showing results 41-60

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It Assistant information

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs

What are the most commonly searched types of It jobs in Puerto Rico?

The most popular types of It jobs in Puerto Rico are:

What job categories do people searching It Assistant jobs in Puerto Rico look for?

The top searched job categories for It Assistant jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for It Assistant jobs?

Cities in Puerto Rico with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Cyber Defense Analyst (Puerto Rico)

Raytheon Technologies

Santa Isabel, PR • On-site

Full-time

Medical, Life, Retirement

Re-posted 28 days ago

Job description

Date Posted:
2026-08-07
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
The Enterprise Infrastructure Services (EIS) organization at RTX is seeking a Cyber Defense Analyst to join our team. This position is ideal for a motivated technology professional with foundational networking or firewall experience who is eager to develop expertise in enterprise network security and Palo Alto firewall technologies. In this role, you will support the operation and maintenance of enterprise network security services while learning advanced firewall administration, troubleshooting, and security best practices. The successful candidate will demonstrate strong problem-solving skills, a desire for continuous learning, and the ability to work independently while collaborating with senior engineers and cross-functional teams.
What You Will Do
  • Support the administration and operation of enterprise firewall and network security platforms.
  • Assist with implementing and maintaining network security policies and controls.
  • Troubleshoot network connectivity and security issues under the guidance of senior engineers.
  • Learn and support Palo Alto Networks firewall technologies and related security services.
  • Monitor network security events and assist with incident investigation and resolution.
  • Work with internal customers and engineering teams to support secure and reliable network services.
  • Participate in a structured self-paced learning program utilizing computer-based training (CBT) and hands-on lab exercises. The learning path will include foundational networking concepts, core cybersecurity principles, and progressively advance to Palo Alto Networks technologies and firewall engineering. Each phase of training may culminate in obtaining an industry-recognized certification.
  • Participate in a rotational on-call schedule after completing training and demonstrating proficiency.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have
  • A University Degree or equivalent experience and minimum 2 years prior relevant experience.
  • 2+ years of experience in networking, firewalls, IT infrastructure, or cybersecurity.
  • Basic understanding of networking concepts including TCP/IP, routing, switching, DNS, and VPN technologies.

Qualifications We Prefer
  • Desire to develop into a Palo Alto Networks Firewall Engineer.
  • Strong analytical and troubleshooting skills with the ability to learn new technologies quickly.
  • Experience with enterprise firewalls (cisco, checkpoint, fortigate).
  • Familiarity with Palo Alto Networks products or other Next-Generation Firewall technologies.
  • Associate-level networking or security certifications (CCNA, Network+, Security+, or equivalent).
  • Demonstrated history of self-directed learning, lab work, home projects, or technical certifications that show initiative and a passion for technology.

What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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