Islanders Jobs (NOW HIRING)

Description

A storied sports franchise...a world class arena...the best fans...

AND YOU

Original - Authentic - Vibrant - Attainable

Our Game Plan

The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980's with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.

In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park - a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.

How to Make the Team

We are hiring a part-time Retail Brand Ambassador. If you are passionate about building your retail career in the sports & entertainment industry, then we want to get to know you. The Retail Brand Ambassador promotes our brands and ensures guests have a memorable experience shopping at UBS Arena and Northwell Pro Shop. You will engage guests to help find that perfect item that they must have. Every guest that comes in can help spread brand awareness. We're looking for an enthusiastic lover of sports, live entertainment, and people. You have a true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things New York Islanders and UBS Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.

In addition to our game day retail experience at UBS Arena, the New York Islanders operate the Isles Lab Pro Shop in East Meadow, New York. Open seven days a week, the Pro Shop serves as a year-round destination for Islanders fans and the local hockey community. The store supports a wide range of daily operations, including ecommerce order fulfillment, stockroom organization and inventory management, and delivering best-in-class customer service that reflects the pride and standards of our brand.

Show Us You Can

• Greet customers enthusiastically and provide knowledgeable assistance on merchandise, sizing, and promotions
• Operate cash registers, handle payments, and issue receipts accurately Greet and sell Islanders merchandise to our guests
• Maintain visual merchandising standards, restock shelves, and ensure displays are clean and appealing
• Support game-day operations including high-volume sales before, during, and after NHL games and events
• Assist with inventory control, including tagging, organizing stock, and conducting regular counts
• Process returns and exchanges in line with store policies
• Promote a fun, fan-focused shopping experience in keeping with the team's brand and values
• Adhere to all store safety and security protocols
• Experience in skate sharpening and other hockey equipment experience a plus

Your Training & Talent

• Excellent communication and customer service skills
• Ability to adapt to different guest interactions and situations
• Willingness to learn and be able to work well within a team
• Punctuality and reliability are a must
• Outstanding and welcoming personality and work ethic
• Flexible schedule and ability to work nights, weekends, and holidays
• Previous experience in retail and knowledge of Retailcloud POS system is a plus
• Ability to walk, stand and sit for long periods of time
• Ability to lift and/or move up to 25 pounds

Where You'll Go

• Must be available to work at both locations UBS Arena & Northwell Health Ice Center

What Skills You'll Use

• Flexibility: Switch gears on a moment's notice and adapt to shifting priorities
• Motivation: Leverage your personal skills to drive results and influence success
• Autonomy: Manage your time, work independently, and prioritize tasks
• Collaboration: Liaise with cross-functional internal teams and establish positive relationships
• Creativity: Think outside the box, bringing innovative ideas to the table
• Accountability: Take ownership of your work
• Conflict Resolution: Show off your problem solving and decision-making skills

What's in it for You

• Expanding your experience with an iconic NHL franchise in our quest for a 5th Stanley Cup
• Experience and growth in the sports industry

The Fine Print

The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.