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Interpreter Services Manager Jobs (NOW HIRING)

Uw

Medical Interpreter, Korean

Seattle, WA

$30.30/hr

UW Medical Center-Montlake's Interpreter Services Department has an outstanding opportunity for a ... Manage complexity of cross-cultural encounter * Utilize/integrate ethical practice to guide ...

Brownhealth

Interpreter

Providence, RI

$26 - $27.17/hr

Under general supervision of the Manager Interpreter Services &Information Desk or designee, and in accordance with established policies and procedures, the Medical Interpreter provides both oral and ...

Brown University Health

Interpreter

Providence, RI · On-site

$26 - $27.17/hr

SUMMARY Under general supervision of the Manager Interpreter Services & Information Desk or designee, and in accordance with established policies and procedures, the Medical Interpreter provides both ...

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How much do interpreter services manager jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for interpreter services manager in the United States is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $27.88 per hour, depending on experience, location, and employer.

What is an Interpreter Services Manager job?

An Interpreter Services Manager oversees language access services in healthcare, legal, or business settings. They manage interpreter staff, ensure compliance with language access regulations, and coordinate translation and interpretation needs. Additionally, they may develop training programs, establish policies, and monitor service quality to ensure effective communication for limited-English-proficient (LEP) individuals. Strong organizational, communication, and leadership skills are essential for this role.

What are some common challenges faced by Interpreter Services Managers, and how can they be addressed?

Interpreter Services Managers often encounter challenges with coordinating interpreter schedules to meet urgent and diverse language needs, maintaining quality assurance, and managing a large team of interpreters with varying specializations. Proactive communication, robust scheduling systems, and well-established protocols for training and assessment can help address these challenges. Managers also work closely with other departments to streamline service delivery and ensure compliance with regulatory standards. Successfully overcoming these challenges typically leads to improved service quality and a more supportive environment for both interpreters and the communities served.

What are the key skills and qualifications needed to thrive in the Interpreter Services Manager position, and why are they important?

To thrive as an Interpreter Services Manager, you need strong organizational skills, experience in language services or interpretation, and often a bachelor's degree in a related field. Familiarity with scheduling software, interpreter management platforms, and industry-standard certifications (such as CMI or RID) is highly beneficial. Excellent communication, leadership, and cultural competency are vital soft skills for effective team coordination and client relations. These competencies ensure high-quality language access, smooth operations, and strong support for both staff and clients in diverse settings.

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Interpreter Services Manager jobs near you
Infographic showing various Interpreter Services Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,349 per year, or $25.6 per hour.
Director - Interpreter Services

Director - Interpreter Services

Maine Medical Center

Portland, ME • On-site

Full-time

Posted 15 days ago

Maine Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

478th of 1,002 rated hospitals

Job description

Description
MaineHealth Corporate
Management/Leadership
Req #: 74736
Summary:
The Director of Interpreter and Cross-Cultural Services provides assessment, planning, implementation and evaluation of the development and implementation of standards of practice for interpreter, translation, and cross-cultural services in support of patient-centered clinical excellence and innovative practice in the field of language services. The Director effectively provides leadership in the growth, development, and implementation of ICCS initiatives within Maine Medical Center and the MaineHealth system and serves as liaison to external agencies relative to regulatory compliance and language access. The Director develops and implements a Language Access Plan that supports Maine Health's mission, vision and values. The Director of ICCS is responsible and accountable for developing systems and processes for language access across the MaineHealth System. He/she is responsible to plan, direct and supervise all aspects of the program. The Director ensures that the Language Access Plan supports the strategic imperatives, that the system meets all accreditation requirements and applicable state and federal related regulations, that appropriate information is obtained and utilized to enhance performance, and that education relative to language access is ongoing. In addition, the Director of ICCS acts as a liaison with other departments throughout MMC and the MaineHealth System. The Director is responsible for supporting the strategic plans of MMC and the MaineHealth System. The Director provides oversight of the written and spoken language programs and associated ADA support and works closely with system senior leadership, medical staff leadership as well as other system operational functions including but not limited to Corporate Compliance, Diversity, Equity, and Inclusion, and Medical Staff Office.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
  1. Education: Bachelor's degree in business or healthcare-related field with associated language studies. Master's degree in business or healthcare field with language-associated studies at the graduate or undergraduate level preferred.
  2. License/Certifications: Certification consistent with MaineHealth's Interpreter Services Competency plan.
  3. Experience: 5-7 years of progressive leadership experience including delivery of language services and leadership of language service programs. 3 years of prior supervisory experience. A minimum of 3 years of experience in Limited English Proficiency programs in the healthcare setting.
  4. Demonstrates strong language services background with knowledge of professional language principles, processes and interventions.
  5. Demonstrates knowledge of federal and state laws and regulations related to healthcare and the provision of language support services.
  6. Demonstrated skills in the planning and development of multidisciplinary clinical programs and systems in both hospital and community based health and social service delivery systems.
  7. Experience in performance management, systems thinking and application of quality management principles.
  8. Must possess and utilize negotiating skills to be recognized as a collaborator and team builder.
  9. Demonstrates knowledge of and the ability to implement a quality improvement process.
  10. Presents leadership skills and experience consistent with managing and motivating diverse work groups.
  11. Demonstrates knowledge of computer software applications for translation, transcription, disability access, and interpreter scheduling.
  12. Demonstrates proficiency in data management and analytics, including software programs, with the ability to develop and carry out studies.
  13. Demonstrates the ability to lead and implement change management and process improvement activities.
  14. Possesses communication skills to facilitate meetings and effectively exchange information with staff, other departments, healthcare professionals, and administrators.
  15. Demonstrates leadership abilities including the ability to establish priorities, meet deadlines, and manage the department's productivity standards.
  16. Demonstrates proficiency with financial management including organizational goals and managing within budget limits.
  17. Demonstrates the ability to lead and problem-solve in a proactive, creative manner using sound judgment based on factual information and administrative knowledge.
  18. Demonstrates a strong ability to communicate verbally and in writing to internal and external constituencies.
  19. Established knowledge of the community of support for Interpreter and Cross-Cultural Services including key vendors, service organizations, language groups, and political, cultural, and ethical challenges.

Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected] .
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact [email protected]

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