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Internship Shopify Customer Service Jobs (NOW HIRING)

Hadley Designs

Shopify Operations Manager

Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ... Optimize customer service platforms such as Gorgias * Improve post-purchase experience and ...

Pattern

Senior Shopify Developer

Lehi, UT

$51.25 - $67.50/hr

... and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon ...

Pattern

Senior Shopify Developer

Lehi, UT

$51.25 - $67.50/hr

... and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces--including Amazon ...

Rencata

Customer Service Representative

Orange, CA · On-site

$18 - $21/hr

Customer Service Representative Location: Onsite Schedule: Monday-Friday, 8:00 AM-5:00 PM Pay: $18 ... Shopify and NetSuite Prepare and ship replacement orders Process UPS claims for lost or damaged ...

Hadley Designs

Shopify DTC Operations Manager

Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ... Optimize customer service platforms such as Gorgias * Improve post-purchase experience and ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... Excellent communication and customer service abilities * Comfortable learning new systems and ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

While the primary focus is website and Shopify support, this role will also support customers and ... Excellent communication and customer service abilities * Comfortable learning new systems and ...

Sugarboo & Co

Customer Service Representative

Alpharetta, GA · On-site

$15.50 - $21/hr

Handle all customer service related inquires pertaining to the wholesale website and sales ... Previous experience with Shopify preferred, but not required. * Previous experience with Lightspeed ...

Formlabs

Senior Shopify Engineer

Somerville, MA · On-site

$133K - $176K/yr

As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.

Alvies

Customer Service Representative

Austin, TX · On-site

$16 - $19/hr

Alvies is looking for a Customer Service Representative to assist with a number of customer service ... If you have experience with Shopify software, that is a huge plus. (put it on your resume!) This ...

Set Active

Customer Service Rep

Beverly Hills, CA · On-site

$22 - $28/hr

Utilize and familiarize all Shopify features and Gorgias features (email platform) to be able to ... Strong understanding of customer service best practices and conflict resolution techniques.

Formlabs

Senior Shopify Engineer

Somerville, MA

$133K - $176K/yr

As a Senior Shopify Engineer at Formlabs, you will play a crucial role in designing, enhancing, and maintaining applications in our digital landscape: eCommerce, CRM, Marketing, and Sales/Service.

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Internship Shopify Customer Service information

What types of support tasks can I expect to handle as an intern in Shopify Customer Service?

As an intern in Shopify Customer Service, you'll typically assist with responding to merchant inquiries via email, chat, or phone, helping troubleshoot common platform issues, and guiding users through Shopify’s tools and features. You may also log and escalate more complex problems to senior team members, and contribute to knowledge base articles or process improvements. The role requires strong communication, patience, and a willingness to learn about Shopify’s evolving ecosystem, while collaborating closely with other support specialists and technical teams.

What are the key skills and qualifications needed to thrive as an Internship Shopify Customer Service representative, and why are they important?

To excel as an Internship Shopify Customer Service representative, you should have strong communication skills, basic knowledge of e-commerce platforms, and preferably some customer service experience or coursework. Familiarity with Shopify's dashboard, CRM tools like Zendesk, and ticketing systems is typically required. Active listening, patience, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills are crucial for effectively resolving issues, ensuring customer satisfaction, and supporting business growth in a fast-paced online retail environment.

What are internship Shopify customer service roles?

Internship Shopify customer service roles are entry-level positions where interns assist with supporting Shopify merchants and customers. Interns learn to handle inquiries through email, chat, or phone, help troubleshoot issues related to online stores, and provide guidance on using Shopify's features. These internships are designed to help individuals gain practical experience in customer support, e-commerce platforms, and communication skills while working in a dynamic environment. Interns often work closely with experienced support teams and may have opportunities for professional development and potential future employment.

What is the difference between Internship Shopify Customer Service vs Shopify Customer Support Specialist?

AspectInternship Shopify Customer ServiceShopify Customer Support Specialist
CredentialsTypically students or entry-level applicants, no formal certification requiredRelevant experience in customer service, sometimes certifications in support or e-commerce
Work EnvironmentInternship setting, often part-time or temporary, may be remote or in-officeFull-time or part-time support role, usually remote, within e-commerce companies
Employer & IndustryRetail, e-commerce, or tech companies using Shopify platformCompanies operating Shopify stores needing ongoing customer support

In summary, an Internship Shopify Customer Service is an entry-level, temporary role aimed at gaining experience, while a Shopify Customer Support Specialist is a more experienced, ongoing position focused on resolving customer issues and maintaining satisfaction within the e-commerce industry.

What cities are hiring for Internship Shopify Customer Service jobs? Cities with the most Internship Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Internship Shopify Customer Service jobs? States with the most job openings for Internship Shopify Customer Service jobs include:
Internship Shopify Customer Service jobs near you

Customer Service Specialist

Barbara's Needlepoint

Sioux Falls, SD

$17 - $22.50/hr

Full-time

Posted 9 days ago

Key responsibilities

  • Greet customers, consult on canvas and thread selection, and upsell finishing and classes on the sales floor.

  • Ensure timely response to customer inquiries and maintain 5-star satisfaction both in-store and online.

  • Assist with receiving, labeling, and publishing inventory accurately in Shopify, and maintain organization of orders and tickets.

Job description

About Barbara’s Needlepoint

Barbara’s Needlepoint is a full-service needlepoint shop in Sioux Falls offering hand painted needlepoint canvases from dozens of national artists, comprehensive thread walls, classes (in-person & Zoom), and top-quality in-house finishing. We run on Shopify POS, emphasize warm, knowledgeable service, and create community through a vibrant local store, events, trunk shows, and online content.

Role Summary

Customer Service Specialist

A Customer Service Specialist works within the retail team, assisting the Customer Service Leaders in handling day-to-day retail and sales floor operations, prioritizing exceptional customer experiences both in store and online. This role helps to bridge the sales floor and the digital storefront—ensuring that product is received, priced, published online correctly, presented beautifully in store, orders are fulfilled, and inquiries are responded to in a timely manner.

Reports to: Customer Service Leaders and Owners

Core Responsibilities

  • Lead by example on the sales floor: greet, consult on canvas/thread selection, and upsell finishing & classes.
  • Maintain 5-star customer satisfaction (in-store and online) and timely response to inquiries (<24 hrs).
  • Assist in ensuring that all inbound inventory is labeled and available for sale within the receiving week’s business hours, maintaining Shopify product accuracy: title, vendor, categories/collections, variants, pricing, count, tags (SEO), sales channels, and photos.
  • Uphold proper documentation and organization of pending orders and open tickets.
  • Uphold store standards on cleanliness and atmosphere.
  • Assist the CSL’s in preparing for classes, trunk shows, and kit building.
  • Intake finishing projects- recording details, setting expectations, and coordinating customer notifications and accurate shipping information.
  • Capture quick product videos/photos on a phone for owners’ social workflow (Meta/TikTok/Stories).
  • Willingness to help where help is most needed on a given day.
  • Reliable scheduling.

Schedule & Compensation

  • Status: Part or Full-time (20–40 hrs/week)
  • Compensation: Hourly

Benefits: Shop discount, paid training


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