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Internship Remote Chat Support Jobs in Springfield, MA

Checkwriters

Software Engineer

Northampton, MA · Remote

Support tools and systems that make our development process smoother, faster, and more fun. What ... This is a mostly remote position that will require occasional travel to our Northampton, MA HQ.

Checkwriters

Software Engineer

Northampton, MA · Remote

Support tools and systems that make our development process smoother, faster, and more fun. What ... This is a mostly remote position that will require occasional travel to our Northampton, MA HQ.

CheckWriters

Software Engineer

Northampton, MA · Remote

$60K - $120K/yr

Support tools and systems that make our development process smoother, faster, and more fun. What ... This is a mostly remote position that will require occasional travel to our Northampton, MA HQ.

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All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Springfield, MA

Internship Remote Chat Support information

See Springfield, MA salary details

$8

$16

$22

How much do internship remote chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for internship remote chat support in Springfield, MA is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.46 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Springfield, MA? The most popular types of Remote Chat Support jobs in Springfield, MA are:
What are popular job titles related to Internship Remote Chat Support jobs in Springfield, MA? For Internship Remote Chat Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Internship Remote Chat Support jobs in Springfield, MA look for? The top searched job categories for Internship Remote Chat Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Internship Remote Chat Support jobs? Cities near Springfield, MA with the most Internship Remote Chat Support job openings:
Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Springfield, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,740 per year, or $16.7 per hour.

Software Engineer

Checkwriters

Northampton, MA • Remote

Other

Re-posted 24 days ago

Job description

Are you ready to build software that makes a real impact? Our Development Team is looking for a Software Engineer who's eager to create seamless, high-performing solutions that help businesses run better every day.

At Checkwriters, you won't just be writing code - you'll be helping to redefine how companies manage payroll and HR. As part of a tight-knit, in-house team, every feature you build, every idea you share, and every improvement you make directly shapes the experience for thousands of users. If you're curious, collaborative, and passionate about modern tech, this is your chance to grow your skills in an environment that values innovation and creativity.

What You'll Do
  • Build and enhance next-generation web applications for the Checkwriters platform.
  • Collaborate with teammates and stakeholders to bring ideas to life - and make sure what we build truly helps our users.
  • Write clean, reliable, and well-tested code that keeps our products running strong.
  • Continuously learn, improve, and contribute to a team culture that values experimentation and growth.
  • Design forward-thinking software solutions that connect seamlessly with our existing ecosystem.
  • Support tools and systems that make our development process smoother, faster, and more fun.
What You Bring
  • A degree or certificate in Computer Science, Software Engineering, or a related field - or equivalent hands-on experience.
  • 3+ years of experience building applications (or less, if you've got strong projects or internships to show off!).
  • Backend experience with ASP.NET Core, C#, RESTful APIs.
  • Familiarity with DevOps tools like GitHub Actions or Azure Pipelines.
  • Frontend experience with JavaScript/TypeScript (Angular preferred, but not required).
  • Comfort working with SQL databases and understanding web standards like HTTP.
  • A problem-solver's mindset, team-first attitude, and the drive to learn new things fast.

Checkwriters is a modern payroll and HR software company that's all about elevating every step of the customer (and employee) experience. We're big on collaboration, curiosity, and continuous improvement - and we love seeing great ideas come to life. This is a mostly remote position that will require occasional travel to our Northampton, MA HQ.

Apply