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Remote Microsoft Customer Support Jobs in Springfield, MA

HB Travels

Client Support Representative - Remote

Hartford, CT · Remote

$17.25 - $22/hr

Professional and customer-focused * Excellent organization * Attention to detail * Strong problem ... Remote Environment: Provide client support remotely * Flexible Scheduling: Manage your availability ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

... team and support hiring needs. In this role, you'll connect top talent with meaningful ... Strong customer service and relationship building skills. * Experience handling employee relations ...

InsuraTec

Sales Representative (Remote)

Hartford, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Chicopee, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ABB

Utility Sales Support

Bloomfield, CT · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

Aflac Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

MassMutual

Customer Care Specialist

Springfield, MA · Remote

$45K/yr

Proficiency with Microsoft Office Suite What You Can Expect at MassMutual MassMutual offers the ... supported by a company with a strong legacy and a future-focused mindset #LI-AA1 #LI-Remote ...

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Remote Microsoft Customer Support information

See Springfield, MA salary details

$10

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How much do remote microsoft customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote microsoft customer support in Springfield, MA is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $26.35 per hour, depending on experience, location, and employer.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

What are popular job titles related to Remote Microsoft Customer Support jobs in Springfield, MA?

For Remote Microsoft Customer Support jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Microsoft Customer Support jobs in Springfield, MA look for?

The top searched job categories for Remote Microsoft Customer Support jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Microsoft Customer Support jobs?

Cities near Springfield, MA with the most Remote Microsoft Customer Support job openings:

Remote Microsoft Customer Support jobs near you

Client Support Representative - Remote

HB Travels

Hartford, CT • Remote

$17.25 - $22/hr

Full-time

Posted 6 days ago

Job description

We are looking for a dependable and personable Client Support Representative to provide professional assistance to clients and help resolve questions and requests.

The ideal candidate communicates effectively, enjoys working with people, and can provide consistent follow-up while maintaining organized client information.

Key Responsibilities

  • Respond to client questions and requests
  • Identify individual needs and preferences
  • Research available options and solutions
  • Provide accurate information
  • Assist with reservation-related requests
  • Coordinate with providers when necessary
  • Maintain accurate client records
  • Follow up regarding unresolved questions
  • Assist with updates and changes
  • Help resolve routine client concerns
  • Build positive relationships through professional communication

Qualifications

  • Strong communication and interpersonal skills
  • Professional and customer-focused
  • Excellent organization
  • Attention to detail
  • Strong problem-solving abilities
  • Comfortable with phone, email, and online communication
  • Basic computer proficiency
  • Ability to learn new platforms
  • Reliable and self-motivated
  • Previous client-service experience is helpful but not required

Why Choose Us?

  • Remote Environment: Provide client support remotely
  • Flexible Scheduling: Manage your availability around responsibilities
  • Training Available: Learn customer-support processes and systems
  • Ongoing Support: Access educational and team resources
  • Professional Growth: Strengthen communication, problem-solving, and relationship-management skills
  • People-Focused Role: Build positive relationships while assisting clients

How to Apply

If you enjoy working with people and delivering responsive service, we encourage you to apply for the Client Support Representative opportunity.

Apply