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Remote Microsoft Customer Support Jobs in Springfield, MA

NFP Corp

COBRA Support Specialist

Agawam, MA · Remote

... making a customer-centric team successful. This is a full-time opportunity open to a remote ET ... Proficient PC Skills including Microsoft Suite (Microsoft Office, Excel, Outlook, Sharepoint, Teams ...

NFP Corp

COBRA Support Specialist

Agawam, MA · On-site +1

... making a customer-centric team successful. This is a full-time opportunity open to a remote ET ... Proficient PC Skills including Microsoft Suite (Microsoft Office, Excel, Outlook, Sharepoint, Teams ...

NFP Corp

COBRA Support Specialist

Agawam, MA · On-site +1

... making a customer-centric team successful. This is a full-time opportunity open to a remote ET ... Proficient PC Skills including Microsoft Suite (Microsoft Office, Excel, Outlook, Sharepoint, Teams ...

NFP Corp

COBRA Support Specialist

Agawam, MA · Remote

... making a customer-centric team successful. This is a full-time opportunity open to a remote ET ... Proficient PC Skills including Microsoft Suite (Microsoft Office, Excel, Outlook, Sharepoint, Teams ...

InsuraTec

Sales Representative (Remote)

Hartford, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Chicopee, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

NFP Corp

Support Specialist, COBRA & Direct Billing

Agawam, MA · On-site +1

$19.25 - $26/hr

... making a customer-centric team successful. This is a full-time opportunity open to a remote ET ... Proficient PC Skills including Microsoft Suite (Microsoft Office, Excel, Outlook, Sharepoint, Teams ...

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All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Springfield, MA

Remote Microsoft Customer Support information

See Springfield, MA salary details

$10

$23

$57

How much do remote microsoft customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote microsoft customer support in Springfield, MA is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $26.35 per hour, depending on experience, location, and employer.

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.
What are popular job titles related to Remote Microsoft Customer Support jobs in Springfield, MA? For Remote Microsoft Customer Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Customer Support jobs in Springfield, MA look for? The top searched job categories for Remote Microsoft Customer Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Microsoft Customer Support jobs? Cities near Springfield, MA with the most Remote Microsoft Customer Support job openings:
Remote Microsoft Customer Support jobs near you

WFH Client Support Agent

American Income Life Insurance Company

Hartford, CT • On-site, Remote

$80K - $110K/yr

Full-time

Posted 7 days ago

Job description

AO Globe Life is seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a flexible, fully remote environment.
This opportunity is ideal for individuals currently working in management, operations, customer success, or client-facing leadership roles who want to apply their professional experience in a purpose-driven organization while continuing to grow their careers.
In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, help clients understand available coverage options, and guide them through the enrollment process while contributing to a collaborative, service-oriented team environment.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Assess client needs and provide guidance on life, accident, and supplemental benefit options
  • Support clients through the enrollment process and provide follow-up assistance
  • Maintain accurate digital records of client interactions and documentation
  • Participate in ongoing training, professional development, and leadership sessions
  • Contribute insights and best practices to help strengthen overall team performance
Why Professionals Choose This Opportunity
  • Fully remote role - work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Clear advancement pathways into leadership roles
  • Collaborative team environment focused on professional growth
Ideal Candidate Profile
This opportunity is well suited for professionals who:
  • Have experience in leadership, client service, management, consulting, or operations roles
  • Communicate clearly and confidently in virtual environments
  • Are organized, self-motivated, and comfortable working remotely
  • Enjoy helping others while contributing to team success
  • Are comfortable using Zoom, CRM systems, and other digital tools
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.
Ready to Apply?
If you are an experienced professional looking for a flexible remote opportunity where you can apply your leadership experience while helping families access important benefits, we encourage you to apply today and learn more about joining our team.

Apply