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Remote Microsoft Customer Support Jobs in Springfield, MA

Aflac, Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Aflac Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Guidant Power

Remote/Travel Thermographer

Hartford, CT · Remote

May also support building energy audits and assist with cataloging customers' electrical and ... Solid computer skills, especially with Microsoft Word, Excel, and Outlook * Strong time management ...

ForgeFit

Remote Inside Sales Representative

Hartford, CT · On-site +1

Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

micro1 AI

Senior Counsel - Remote

Hartford, CT · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

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All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Springfield, MA

Remote Microsoft Customer Support information

See Springfield, MA salary details

$10

$23

$57

How much do remote microsoft customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote microsoft customer support in Springfield, MA is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $26.35 per hour, depending on experience, location, and employer.

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.
What are popular job titles related to Remote Microsoft Customer Support jobs in Springfield, MA? For Remote Microsoft Customer Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Customer Support jobs in Springfield, MA look for? The top searched job categories for Remote Microsoft Customer Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Microsoft Customer Support jobs? Cities near Springfield, MA with the most Remote Microsoft Customer Support job openings:
Remote Microsoft Customer Support jobs near you

Remote Customer Enrollment Specialist

McQuade Organization

Hartford, CT • Remote

Full-time

Re-posted 12 days ago

Job description

-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed

We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.

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