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Remote Microsoft Customer Support Jobs in Springfield, MA

micro1 AI

Senior Counsel - Remote

Springfield, MA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Legal Content Reviewer - Remote

Springfield, MA · Remote

$140 - $350/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Legal Content Reviewer - Remote

Hartford, CT · Remote

$140 - $350/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Legal Consultant - Remote

Hartford, CT · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

Aflac, Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ... using Microsoft Outlook or a similar e-mail system software • Excellent presentation, oral ...

Aflac Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ... Microsoft Outlook or a similar e-mail system software Excellent presentation, oral, written, and ...

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All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Springfield, MA

Remote Microsoft Customer Support information

See Springfield, MA salary details

$10

$23

$57

How much do remote microsoft customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote microsoft customer support in Springfield, MA is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $26.35 per hour, depending on experience, location, and employer.

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.
What are popular job titles related to Remote Microsoft Customer Support jobs in Springfield, MA? For Remote Microsoft Customer Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Customer Support jobs in Springfield, MA look for? The top searched job categories for Remote Microsoft Customer Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Microsoft Customer Support jobs? Cities near Springfield, MA with the most Remote Microsoft Customer Support job openings:
Remote Microsoft Customer Support jobs near you

Senior Counsel - Remote

micro1 AI

Springfield, MA • Remote

$140 - $400/hr

Part-time

Posted 6 days ago

Job description

Role Title: BigLaw lawyers

Role Type: Contractor

Location: Remote


micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


This opportunity is tailored for legal professionals with mandatory experience working at one or more Vault Law 100 firms. We are seeking candidates with top-tier legal training and exposure to sophisticated, high-stakes legal matters who are interested in applying their expertise in a collaborative, technology-driven environment.


Scope of Work

  1. Conduct comprehensive legal analysis on a variety of US law topics, providing nuanced insights and guidance.
  2. Perform in-depth legal research to support project objectives and ensure current, accurate information is utilized.
  3. Draft, review, and edit legal content, including memoranda, opinions, contracts, and other relevant documents.
  4. Assess and provide structured feedback on legal texts for clarity, accuracy, and alignment with best practices.
  5. Participate in remote, multidisciplinary collaboration to refine project deliverables and address complex legal scenarios.
  6. Contribute to content quality assurance by spotting errors, inconsistencies, or ambiguities in legal materials.
  7. Apply meticulous attention to detail to maintain exceptionally high standards in all submissions.


Preferred Qualifications

  1. Active license to practice law with strong academic credentials.
  2. Current or prior experience at a top-tier US law firm, with exposure to varied practice areas.
  3. Proven abilities in legal analysis, research, and drafting across a range of legal subjects.
  4. Exceptional written and verbal communication skills, with demonstrated experience in legal content review.
  5. Track record of successful remote collaboration and participation in multidisciplinary projects.
  6. Experience with quality assurance and rubric-based evaluation of legal documents is a plus.
  7. Demonstrated commitment to precision, accuracy, and upholding legal best practices in all work.

Apply