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Internship Genesys Support Jobs (NOW HIRING)

Miratech

Genesys Cloud CX Change Lead (Part-time)

Dallas, TX · On-site +1

$57.75 - $79/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

Miratech

Genesys Cloud CX Change Lead (Part-time)

Dallas, TX

$57.75 - $79/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

Apply Early

Miratech

Genesys Cloud CX Change Lead (Part-time)

San Jose, CA

$68.50 - $93.50/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

Apply Early

Miratech

Genesys Cloud CX Change Lead (Part-time)

New York, NY · On-site

$64 - $87.25/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... and internship opportunities. * Global Impact: collaborate on impactful projects for top global ...

Apply Early

Miratech

Director, Sales

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Miratech

Director, Sales

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Miratech

Director, Sales

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Miratech

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Apply Early

Miratech

Director, Sales

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Miratech

Director, Sales

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Miratech

Director, Sales

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Miratech

Director, Sales

MH · On-site +1

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Apply Early

Miratech

Director, Sales

California, MD · On-site +1

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record ...

Apply Early

Miratech

Global Account Director

Washington, DC · On-site +1

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Google, Genesys, etc.) is a plus Additional Information We offer: * Culture of Relentless ...

Miratech

Global Account Director

Washington, DC · On-site

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Google, Genesys, etc.) is a plus Additional Information We offer: * Culture of Relentless ...

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How much do internship genesys support jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for internship genesys support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Internship Genesys Support vs Customer Support Intern?

AspectInternship Genesys SupportCustomer Support Intern
Required CredentialsBasic technical knowledge, relevant courseworkHigh school diploma or equivalent, communication skills
Work EnvironmentTech companies, call centers, software firmsRetail, service industries, tech support
Employer & Industry UsageIT and software companiesVarious industries with customer service roles
Common Search & ComparisonTechnical support roles in softwareGeneral customer service roles

Internship Genesys Support typically involves technical support in software environments, requiring some technical knowledge. Customer Support Internships focus on general customer service skills across various industries. The main difference lies in the technical complexity and industry focus, with Genesys Support internships being more specialized in software and technical troubleshooting.

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What cities are hiring for Internship Genesys Support jobs? Cities with the most Internship Genesys Support job openings:
What are the most commonly searched types of Genesys Support jobs? The most popular types of Genesys Support jobs are:
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Internship Genesys Support jobs near you
Infographic showing various Internship Genesys Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.
Genesys Cloud CX Change Lead (Part-time)

Genesys Cloud CX Change Lead (Part-time)

Miratech

Dallas, TX • On-site, Remote

$57.75 - $79/hr

Full-time

Medical

Posted 16 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for a Genesys Cloud CX Change Lead to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments.
This role combines organizational change management, enablement, and training, ensuring that teams not only understand the platform but also successfully adapt their processes and ways of working to new CX technologies.
The position focuses on driving platform adoption, operational readiness, and continuous learning across business and technology contact center teams.
Part-time employement.
Key Responsibilities:
  • Develop, execute, and maintain a complete Genesys Cloud CX training curriculum for all user roles (Agents, Supervisors, Administrators, Business Leaders).
  • Design and create engaging, role-specific training materials, including quick-reference guides, e-learning modules, and video tutorials, in both official languages.
  • Assess organizational readiness and change impact for migrations, applying change management principles to ensure smooth user transitions.
  • Develop and execute clear communication plans to articulate project benefits, timelines, and impacts to all stakeholders.
  • Coordinate, schedule, and deliver dynamic training sessions, workshops, and clinics in various formats (virtual, in-person, hybrid).
  • Partner with Project Managers, Functional Analysts, and Business Analysts to align training and change activities with project milestones.
  • Monitor user feedback, training effectiveness, and adoption metrics to identify performance gaps and areas of resistance.
  • Proactively develop and deliver targeted interventions, refreshers, and coaching to address adoption challenges and support post-go-live stabilization.
  • Act as a key advocate for change, fostering collaboration between business and IT teams to drive long-term user competency and solution success.

Qualifications
  • 7+ years of experience as a trainer specializing in contact center solutions.
  • At least 3 years of hands-on experience in Genesys Cloud migrations, implementations, or major upgrades.
  • Proven ability to create comprehensive training programs for Genesys Cloud tailored to Agents, Supervisors, and Administrators.
  • Strong coordination skills to schedule, manage, and track training sessions across multiple teams or clients.
  • Change Management Acumen: Experience in developing communication plans, assessing organizational readiness, and driving user adoption - skills that are highly beneficial for this role.

Domain Experience (Strongly Preferred):
  • Experience working with Genesys Cloud CX enablement, training, or implementation.
  • Understanding of contact center operations and CCaaS environments.
  • Experience supporting adoption of cloud contact center platforms during migrations or platform transformations.
  • Experience with additional CCaaS platforms is a strong plus.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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