Remote work from home * Paid holidays, vacation and sick time * Bring Your Own PC Policy * Cell ... Preform project and support tasks for Genesys products and solutions * Responsible for design ...
Remote work from home * Paid holidays, vacation and sick time * Bring Your Own PC Policy * Cell ... Preform project and support tasks for Genesys products and solutions * Responsible for design ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Sr. Customer Success Manager
Michigan, ND · On-site
You will help shape how Genesys supports strategic customers while strengthening the partnerships ... Flexible work schedules and work from home opportunities * Development and career growth ...
Sr. Customer Success Manager
Michigan, ND · On-site
You will help shape how Genesys supports strategic customers while strengthening the partnerships ... Flexible work schedules and work from home opportunities * Development and career growth ...
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
You will help shape how Genesys supports strategic customers while strengthening the partnerships ... Flexible work schedules and work from home opportunities * Development and career growth ...
You will help shape how Genesys supports strategic customers while strengthening the partnerships ... Flexible work schedules and work from home opportunities * Development and career growth ...
Senior Revenue Accountant
Indiana, PA · On-site +1
$73K - $96K/yr
Flexible work schedules and work from home opportunities * Development and career growth ... genesys.com. You can expect a response within 24-48 hours. To help us provide the best support ...
Senior Revenue Accountant
Indiana, PA · On-site +1
$73K - $96K/yr
Flexible work schedules and work from home opportunities * Development and career growth ... genesys.com. You can expect a response within 24-48 hours. To help us provide the best support ...
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Genesys Cloud Architect
New York, NY · Remote
$71 - $90.50/hr
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Principal Professional Services Engineer
Menlo Park, CA · On-site +1
$213K - $223K/yr
Flexible work schedules and work from home opportunities * Development and career growth ... genesys.com. You can expect a response within 24-48 hours. To help us provide the best support ...
Principal Professional Services Engineer
Menlo Park, CA · On-site +1
$213K - $223K/yr
Flexible work schedules and work from home opportunities * Development and career growth ... genesys.com. You can expect a response within 24-48 hours. To help us provide the best support ...
Principal Solutions Consultant
Florida, NY · On-site +1
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Principal Solutions Consultant
Florida, NY · On-site +1
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...
From Home Genesys Support information
See salary details
$9.13 - $10.45
11% of jobs
$10.45 - $11.76
2% of jobs
$11.76 - $13.07
2% of jobs
$13.07 - $14.38
8% of jobs
$14.51 is the 25th percentile. Wages below this are outliers.
$14.38 - $15.69
18% of jobs
The median wage is $16.81 / hr.
$15.69 - $17
11% of jobs
$17.94 is the 75th percentile. Wages above this are outliers.
$17 - $18.31
33% of jobs
$18.31 - $19.62
14% of jobs
$19.62 - $20.94
1% of jobs
$20.94 - $22.25
0% of jobs
$22.25 - $23.56
1% of jobs
$9
$16
$23
How much do from home genesys support jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for from home genesys support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.
What is the difference between From Home Genesys Support vs From Home Customer Service Representative?
| Aspect | From Home Genesys Support | From Home Customer Service Representative |
|---|---|---|
| Required Credentials | Basic technical knowledge, customer service skills | High school diploma or equivalent, customer service skills |
| Work Environment | Remote, tech-focused support | Remote, customer interaction |
| Employer & Industry Usage | Tech companies, call centers | Retail, telecom, service industries |
| Common Search & Comparison | Technical support roles | Customer service roles |
From Home Genesys Support typically involves technical troubleshooting and support using Genesys platforms, requiring some technical skills. In contrast, From Home Customer Service Representative roles focus on general customer interactions, often with less technical expertise needed. Both roles are remote and serve customer needs, but they differ mainly in technical complexity and job focus.
What cities are hiring for From Home Genesys Support jobs?
Cities with the most From Home Genesys Support job openings:
What are the most commonly searched types of Genesys Support jobs?
The most popular types of Genesys Support jobs are:
What states have the most From Home Genesys Support jobs?
States with the most job openings for From Home Genesys Support jobs include:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Job description
⬅ Back to Career Opportunities
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
And much more!
RESPONSIBILITIES:
PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
- Remote work from home
- Paid holidays, vacation and sick time
- Bring Your Own PC Policy
- Cell phone reimbursement
- Casual dress
- Funded training and certifications
- Health, dental & vision insurance
- 401K match
And much more!
RESPONSIBILITIES:
- Acts as the Lead Engineer for Genesys implementation and upgrade projects
- Preform project and support tasks for Genesys products and solutions
- Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
- Contribute to the solution architectural design
- Coordinate and write technical papers, articles, standard operating procedures and best practices
- Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
- Ability to balance both support and project work when applicable; able to meet support/project milestones
- Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget
PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
- 5+ years IP Telephony/VoIP experience is Required
- Knowledge of VoIP equipment, implementations and support Required
- 3+ years experience in Genesys Cloud CX (Purecloud) technology
- Genesys Could CX certification is a plus
- Knowledge of Media / Voice gateway knowledge Preferred
- Knowledge of SIP Protocol implementation and support Preferred
- BS preferred, Associate's degree in IT related field Required
- Excellent client service attitude and team focus
- Understand best practices for a service organization
- Development Skills/certifications as a plus are:
- Java/Java Script
- HTML
- Rest WEB Services
- Genesys Cloud CX API's
- Microsoft SQL Server
- Web-services, 3rd party API's
SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
- 1+ years experience in network administration and support is a Plus
- NET development or C# Experience is a Plus
- Experience with Microsoft SQL Stored procedures is a Plus
About EDCi
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Appleton, WI, US
Year founded
1979