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From Home Genesys Support Jobs (NOW HIRING)

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Genesys Cloud Architect

Texas City, TX ยท On-site +1

$55.50 - $70.75/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Genesys Cloud Architect

Arizona City, AZ ยท On-site +1

$65.50 - $83.25/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Genesys Cloud Architect

Philadelphia, PA ยท On-site +1

$65.50 - $83.50/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Senior Revenue Accountant

Concord, NC ยท On-site +1

$75K - $97K/yr

Flexible work schedules and work from home opportunities * Development and career growth ... genesys.com. You can expect a response within 24-48 hours. To help us provide the best support ...

Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...

Flexible work schedules and work from home opportunities * Development and career growth ... genesys.com. You can expect a response within 24-48 hours. To help us provide the best support ...

Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...

Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...

Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...

Flexible work schedules and work from home opportunities * Development and career growth ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...

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From Home Genesys Support information

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How much do from home genesys support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for from home genesys support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between From Home Genesys Support vs From Home Customer Service Representative?

AspectFrom Home Genesys SupportFrom Home Customer Service Representative
Required CredentialsBasic technical knowledge, customer service skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote, tech-focused supportRemote, customer interaction
Employer & Industry UsageTech companies, call centersRetail, telecom, service industries
Common Search & ComparisonTechnical support rolesCustomer service roles

From Home Genesys Support typically involves technical troubleshooting and support using Genesys platforms, requiring some technical skills. In contrast, From Home Customer Service Representative roles focus on general customer interactions, often with less technical expertise needed. Both roles are remote and serve customer needs, but they differ mainly in technical complexity and job focus.

What cities are hiring for From Home Genesys Support jobs? Cities with the most From Home Genesys Support job openings:
What are the most commonly searched types of Genesys Support jobs? The most popular types of Genesys Support jobs are:
What states have the most From Home Genesys Support jobs? States with the most job openings for From Home Genesys Support jobs include:
Genesys Developer/Architect

Genesys Developer/Architect

Indotronix International Corporation

Oak Brook, IL โ€ข On-site

Full-time

Posted 12 days ago


Job description

Genesys Developer/Architect | Oak Brook, Illinois, United States Job Summary: Genesys Developer/Architect (Remote - Oak Brook, IL) About the Role Join a transformative team as a Genesys Developer/Architect, driving the evolution of our contact center technology. You'll play a pivotal role in rebuilding and expanding our Genesys environment, integrating advanced AI and Workforce Management (WFM) capabilities. This is your opportunity to shape the future of customer engagement in a remote, collaborative setting. Responsibilities - Architect and design AI-powered contact center solutions using Genesys Cloud CX - Lead migration and expansion projects, moving from on-premise to cloud environments - Troubleshoot and resolve high-volume technical issues (approx. 300 tickets/month) - Onboard new service lines and clinics onto the Genesys platform - Collaborate with stakeholders to identify business needs and deliver technology-driven solutions - Build proof-of-concept demos and develop solution blueprints - Provide hands-on technical guidance on AI model integration and automation workflows - Develop best practices, technical documentation, and training materials - Act as a trusted advisor, navigating diverse technology challenges Required Skills and Experience - 3-5 years experience migrating from on-premise to Genesys Cloud CX or implementing Genesys Cloud CX - Proven ability to troubleshoot and support onboarding of new service lines - Experience with contact center operations and telecom providers - Some architecture experience with Genesys solutions Preferred Skills - Experience in the healthcare industry - Background in training end-users or developing training materials Benefits - Strong potential for contract extension - 100% remote role - work from anywhere - High-impact projects with career advancement opportunities - Access to leading-edge AI and cloud technologies - Collaborative and supportive team culture How to Apply Ready to make a difference? Submit your resume now to join a forward-thinking team with exclusive opportunities for growth.

Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US