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Internship Genesys Support Jobs (NOW HIRING)

Genesys

Direct Response Representative

Durham, NC · On-site

Internship or early experience in sales, customer service, or lead generation, ideally in a ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...

Genesys

Direct Response Representative

Durham, NC · On-site +1

Internship or early experience in sales, customer service, or lead generation, ideally in a ... Working at Genesys * AI at enterprise scale - Build, support and operate AI-powered technology used ...

Miratech

Amazon Connect Support Engineer

Experience with NICE CXone and/or Genesys Cloud/Genesys Engage contact center platforms ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...

Miratech

Global Account Director

Washington, DC · On-site +1

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Google, Genesys, etc.) is a plus Additional Information We offer: * Culture of Relentless ...

Compass Group

CRITICAL CARE DIETITIAN

Grand Blanc, MI · On-site

$65K - $70K/yr

Location : TouchPoint at Henry Ford Genesys Hospital Setting : Inpatient Schedule : M-F with ... Support the growth of staff and dietetic interns through education and training as applicable What ...

Miratech

Global Account Director

Washington, DC · On-site

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Google, Genesys, etc.) is a plus Additional Information We offer: * Culture of Relentless ...

Compass Group

CRITICAL CARE DIETITIAN

Grand Blanc, MI

$65K - $70K/yr

Location : TouchPoint at Henry Ford Genesys Hospital Setting : Inpatient Schedule : M-F with ... Support the growth of staff and dietetic interns through education and training as applicable What ...

Compass Group

CRITICAL CARE DIETITIAN

Grand Blanc, MI

$65K - $70K/yr

Location : TouchPoint at Henry Ford Genesys Hospital Setting : Inpatient Schedule : M-F with ... Support the growth of staff and dietetic interns through education and training as applicable What ...

SpaceX

Antenna Engineer (Starlink Mobile)

Redmond, WA · On-site

$145K - $175K/yr

Design of advanced antenna and feed systems in support of next generation phased array antennas and ... AWR, ADS, Genesys * Familiarity with antenna prototyping tools and techniques * Ability to work in ...

Miratech

Global Account Director

Washington, DC · On-site +1

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Google, Genesys, etc.) is a plus Additional Information We offer: * Culture of Relentless ...

Compass Group

DIETITIAN - HRLY

Grand Blanc, MI · On-site

$28 - $34/hr

TouchPoint at Ascension Genesys Hospital Setting : Inpatient Schedule : Very Flexible Scheduling ... Opportunity to gain experience with nutrition support, including TPN order writing, or willingness ...

Compass Group

DIETITIAN - HRLY

Grand Blanc, MI

$28 - $34/hr

TouchPoint at Ascension Genesys Hospital Setting : Inpatient Schedule : Very Flexible Scheduling ... Opportunity to gain experience with nutrition support, including TPN order writing, or willingness ...

Compass Group

DIETITIAN - HRLY

Grand Blanc, MI

$28 - $34/hr

TouchPoint at Ascension Genesys Hospital Setting : Inpatient Schedule : Very Flexible Scheduling ... Opportunity to gain experience with nutrition support, including TPN order writing, or willingness ...

Miratech

Senior Amazon Connect Developer

Concord, NC · Remote

$105K - $138K/yr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity ...

Miratech

$105K - $138K/yr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity ...

Miratech

Senior Amazon Connect Developer

$125K - $165K/yr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity ...

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Internship Genesys Support information

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How much do internship genesys support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for internship genesys support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Internship Genesys Support vs Customer Support Intern?

AspectInternship Genesys SupportCustomer Support Intern
Required CredentialsBasic technical knowledge, relevant courseworkHigh school diploma or equivalent, communication skills
Work EnvironmentTech companies, call centers, software firmsRetail, service industries, tech support
Employer & Industry UsageIT and software companiesVarious industries with customer service roles
Common Search & ComparisonTechnical support roles in softwareGeneral customer service roles

Internship Genesys Support typically involves technical support in software environments, requiring some technical knowledge. Customer Support Internships focus on general customer service skills across various industries. The main difference lies in the technical complexity and industry focus, with Genesys Support internships being more specialized in software and technical troubleshooting.

More about Internship Genesys Support jobs
What cities are hiring for Internship Genesys Support jobs? Cities with the most Internship Genesys Support job openings:
What are the most commonly searched types of Genesys Support jobs? The most popular types of Genesys Support jobs are:
What states have the most Internship Genesys Support jobs? States with the most job openings for Internship Genesys Support jobs include:
What job categories do people searching Internship Genesys Support jobs look for? The top searched job categories for Internship Genesys Support jobs are:
Internship Genesys Support jobs near you
Infographic showing various Internship Genesys Support job openings in the United States as of July 2026, with employment types broken down into 61% Internship, 35% Full Time, 2% Part Time, 1% Contract, and 1% Summer. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.
Direct Response Representative

Direct Response Representative

Genesys

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.
Role Overview:
Drive early-stage revenue growth by converting high-intent inbound demand into qualified opportunities while shaping how organizations evaluate modern customer experience technology. This role plays a critical part in engaging French-speaking prospects, ensuring high-quality interactions that build trust and accelerate decision-making. At Genesys, we enable organizations to deliver empathetic, AI-powered experiences through the Genesys Cloud platform, and this position is essential in connecting with global customers from the very first interaction.
You will own the strategic qualification of inbound leads, particularly across French-speaking markets, and identify growth opportunities within target accounts. Partnering closely with sales and marketing, you will improve conversion rates and structure the early stages of the sales cycle. This role provides direct exposure to international sales initiatives and builds a strong foundation for future direct sales roles.
Key Responsibilities:
  • Convert inbound leads, including French-speaking prospects, into qualified opportunities to accelerate pipeline growth
  • Conduct consultative conversations in both French and English to uncover business needs and decision drivers
  • Align customer needs with Genesys Cloud capabilities to drive measurable value
  • Deliver impactful demonstrations tailored to both French-speaking and English-speaking audiences
  • Partner with sales teams to ensure seamless opportunity handoff and maintain pipeline momentum
  • Expand engagement within target accounts by building relationships with international stakeholders
  • Track and optimize key performance metrics, including conversion rates and responsiveness
  • Maintain consistent follow-up to accelerate deal progression and deepen customer relationships

Required Qualifications:
  • Professional fluency in both French and English, written and spoken, with the ability to lead complex business conversations in both languages
  • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience including military service
  • Strong communication skills with the ability to engage international professional audiences
  • Proficiency with digital tools, CRM systems, and sales enablement platforms
  • Ability to manage multiple priorities, meet deadlines, and maintain attention to detail
  • Demonstrated ability to collaborate effectively within cross-functional teams
  • Intellectual curiosity and willingness to learn new technologies and sales methodologies
  • Strong organizational and time management skills
  • Interest in building a long-term career in sales

Preferred Qualifications:
  • Internship or early experience in sales, customer service, or lead generation, ideally in a bilingual environment
  • Exposure to French-speaking markets or international customers
  • Familiarity with SaaS solutions, cloud platforms, or customer experience technologies
  • Experience with CRM systems such as Salesforce or similar tools
  • Demonstrated ability to meet or exceed performance goals in academic or professional settings

Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$44,200.00 - $77,800.00
Benefits:
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

Click here to view a summary overview of our Benefits.
Working at Genesys
  • AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
  • Recognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You Apply
After you apply, here's what you can typically expect:
  • Our Talent Acquisition team reviews your application with the hiring team.
  • A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
  • Next, you'll meet the hiring manager and other members of the interview team.
  • We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
  • After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
Stay Connected
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
Get notified about relevant opportunities.
Be the one building what's next - where AI, experience and impact come together.
Employee Referral
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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