Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Genesys Cloud CX Training Specialist
Los Angeles, CA ยท On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Genesys Cloud CX Training Specialist
Los Angeles, CA ยท On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Genesys Cloud CX Training Specialist
San Francisco, CA ยท On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Genesys Cloud CX Training Specialist
San Francisco, CA ยท On-site +1
Today, we support digital transformation for some of the world's largest enterprises. By partnering ... internship opportunities. * Global Impact : collaborate on impactful projects for top global ...
New
Regional Director, Corporate Partnerships (Central/West)
San Francisco, CA ยท On-site
$140 - $150/hr
Support sites in building and maintaining healthy pipelines that align with internship seat targets ... Genesys Works will not tolerate discrimination or harassment of any kind. We believe that diversity ...
Regional Director, Corporate Partnerships (Central/West)
San Francisco, CA ยท On-site
$140 - $150/hr
Support sites in building and maintaining healthy pipelines that align with internship seat targets ... Genesys Works will not tolerate discrimination or harassment of any kind. We believe that diversity ...
Platforms & Customer Strategy Interns , will gain hands-on experience across customer strategy ... Genesys, and NetSuite, while supporting the creation of functional, technical, and solution design ...
Platforms & Customer Strategy Interns , will gain hands-on experience across customer strategy ... Genesys, and NetSuite, while supporting the creation of functional, technical, and solution design ...
Coordinate and support Internship opportunities across the industry sectors Marketing * Collaborate ... Genesys Works, TBD partners). * Collaborate with Bay Area community colleges to develop a CTE ...
Coordinate and support Internship opportunities across the industry sectors Marketing * Collaborate ... Genesys Works, TBD partners). * Collaborate with Bay Area community colleges to develop a CTE ...
College and Career Pathway Sr. Specialist
Oakland, CA ยท On-site
$90 - $130/hr
Coordinate and support Internship opportunities across the industry sectors Marketing Collaborate ... Youth Uprising, Genesys Works, TBD partners). Collaborate with Bay Area community colleges to ...
College and Career Pathway Sr. Specialist
Oakland, CA ยท On-site
$90 - $130/hr
Coordinate and support Internship opportunities across the industry sectors Marketing Collaborate ... Youth Uprising, Genesys Works, TBD partners). Collaborate with Bay Area community colleges to ...
Coordinate and support Internship opportunities across the industry sectors Marketing * Collaborate ... Genesys Works, TBD partners). * Collaborate with Bay Area community colleges to develop a CTE ...
Coordinate and support Internship opportunities across the industry sectors Marketing * Collaborate ... Genesys Works, TBD partners). * Collaborate with Bay Area community colleges to develop a CTE ...
Internship Genesys Support information
What is the difference between Internship Genesys Support vs Customer Support Intern?
| Aspect | Internship Genesys Support | Customer Support Intern |
|---|---|---|
| Required Credentials | Basic technical knowledge, relevant coursework | High school diploma or equivalent, communication skills |
| Work Environment | Tech companies, call centers, software firms | Retail, service industries, tech support |
| Employer & Industry Usage | IT and software companies | Various industries with customer service roles |
| Common Search & Comparison | Technical support roles in software | General customer service roles |
Internship Genesys Support typically involves technical support in software environments, requiring some technical knowledge. Customer Support Internships focus on general customer service skills across various industries. The main difference lies in the technical complexity and industry focus, with Genesys Support internships being more specialized in software and technical troubleshooting.
What are the most commonly searched types of Genesys Support jobs in California?
The most popular types of Genesys Support jobs in California are:
What are popular job titles related to Internship Genesys Support jobs in California?
For Internship Genesys Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Internship Genesys Support jobs in California look for?
The top searched job categories for Internship Genesys Support jobs in California are:
What cities in California are hiring for Internship Genesys Support jobs?
Cities in California with the most Internship Genesys Support job openings:
Job description
Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise migration and transformation program. The role will focus on delivering hands-on, scenario-based training to end users across multiple business units
Responsibilities:
Qualifications
Additional Information
We offer:
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise migration and transformation program. The role will focus on delivering hands-on, scenario-based training to end users across multiple business units
Responsibilities:
- Deliver hands-on, scenario-based end-user training for Genesys Cloud CX and WFM across multiple business units.
- Facilitate live and virtual training sessions using a hands-on, click-through approach focused on guided practice and real-world scenarios rather than slide-based presentations.
- Work closely with Subject Matter Experts to convert functional and technical content into structured, timed training agendas.
- Validate training environment readiness, including user access, test data, prerequisites, and required system configurations, ahead of each session.
- Track attendance, participant feedback, assessment completion, and overall training progress; report status to the OCM/Program Lead.
- Support the development and maintenance of SCORM/LMS-based training content, including materials created with Articulate Storyline.
- Develop and maintain user-facing job aids, guides, and other supporting learning materials.
- Support Train-the-Trainer sessions for LOB Change Champions.
- Identify and escalate training readiness risks related to environment availability, content, participant readiness, or session pacing.
- Adjust training approach and pacing based on participant engagement, knowledge level, and real-time feedback.
Qualifications
- 3+ years of experience delivering end-user training on enterprise software and CX platforms, such as Genesys Cloud CX, Avaya, Verint, NICE, or similar solutions.
- Proven experience delivering interactive, scenario-based training using adult-learning principles.
- Experience developing or delivering SCORM/LMS-based training content; familiarity with Articulate Storyline is a plus.
- WFM platform training experience, including forecasting, scheduling, and real-time adherence, is strongly preferred.
- Strong organizational and stakeholder coordination skills, with the ability to manage multiple concurrent training workstreams.
- Excellent facilitation and communication skills, with the ability to adapt training content, pacing, and delivery based on audience needs.
Additional Information
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.