Internship Customer Success Jobs in Riverside, CA

Job Summary:

Pre-Health Student Assistants are here to help current CSUSB students and alumni become oriented to all the services the Health Professions Advising Center (HPAC) offers. Assist in serving as a Pre-Health Peer Advisor is a wonderful opportunity to sharpen communication and leadership skills by providing peer-to-peer mentoring through individual and group interactions. Peer Advisors will also raise campus-wide awareness of how to comprehensively create applications that accurately demonstrate students' strengths, knowledge, and experiences for entry into a desired health profession. Pre-Health Student Assistants will gain experiential learning experiences that will enhance their own academic, career, and leadership development.

Responsibilities:

Under direct supervision, duties include but not limited to:
- Promote and encourage students to engage in the HPAC advising process by providing an overview of HPAC services, academic departments, and student organizations.
- Assist in conducting pre-health advising drop-in appointments and maintain timely delivery of services.
- Educate students on the importance of service learning, volunteer work, their worth, and how to seek and/or utilize resources effectively.
- Actively develop a working knowledge of campus referral sources in the areas of career exploration, graduate school, service learning, volunteer work, and internships.
- Gather up-to-date information and resources for a variety of academic majors and career fields for the HPAC website.
- Refer students to the HPAC Coordinator, Career/Academic Advisors, and campus resources and/or services when assistance is needed beyond the scope of the Pre-Health Student Assistant.
- Provide assistance to students, staff, and recruiters during center associated events.
- Update social media platforms with event announcements, workshops, and informational content, increasing student engagement and participation.
- Support event planning and execution, providing assistance to students, staff, and external recruiters during workshops, career fairs, and information sessions.
- Participate in HPAC appointments and presentations to continuously improve advising skills and stay current on best practices.
- Shadow HPAC appointments and presentations.
- Answer phone calls, schedule appointments, provide customer service to employers and students, and assist staff with day-to-day projects and other duties as assigned/needed.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications:

- Seeking responsible, highly organized, punctual individuals who can work independently and on a team.
- Comfortable interacting with students, faculty, staff, and off-campus guests.
- Excellent verbal and written communication skills and attention to detail are a must.
- The ideal candidate will possess interpersonal skills and the ability to communicate effectively.
- Students selected must be available to work during regular business hours and according to the operational needs of the office.
- Experience in Microsoft Office Suite, Canva, Mailchimp, and social media platforms.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.90 - $18.00 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

Academic year available hours: Monday through Friday (8:00 am - 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).
The application deadline is: June 17, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Conditions of Employment

Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Driver's License Check
Possession of a valid Driver's License may be required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

On Campus Commitment

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking
CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.