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Internship Branch Operations Lead Jobs (NOW HIRING)

East West Bank

Branch Operations Lead

Brooklyn, NY

$26 - $29/hr

Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking ...

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Internship Branch Operations Lead information

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$41K

$153.5K

How much do internship branch operations lead jobs pay per year?

As of Jul 12, 2026, the average yearly pay for internship branch operations lead in the United States is $143,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,000.00 and $152,000.00 per year, depending on experience, location, and employer.

What is the difference between Internship Branch Operations Lead vs Internship Branch Coordinator?

AspectInternship Branch Operations LeadInternship Branch Coordinator
ResponsibilitiesOversees branch operations, manages teams, implements strategiesCoordinates internship activities, supports program logistics, assists with communication
Required SkillsLeadership, project management, problem-solvingOrganizational skills, communication, attention to detail
CredentialsTypically pursuing or holding a degree in business or related fieldUsually students or recent graduates with relevant coursework
Work EnvironmentFast-paced, team leadership setting within a corporate or organizational branchSupportive, administrative environment focused on program coordination

The Internship Branch Operations Lead generally has broader responsibilities, including managing teams and strategic planning, while the Internship Branch Coordinator focuses on supporting internship activities and logistics. Both roles require strong organizational skills and relevant educational background, but the Lead position involves more leadership and decision-making duties.

More about Internship Branch Operations Lead jobs
What cities are hiring for Internship Branch Operations Lead jobs? Cities with the most Internship Branch Operations Lead job openings:
What states have the most Internship Branch Operations Lead jobs? States with the most job openings for Internship Branch Operations Lead jobs include:
What job categories do people searching Internship Branch Operations Lead jobs look for? The top searched job categories for Internship Branch Operations Lead jobs are:
Internship Branch Operations Lead jobs near you
Infographic showing various Internship Branch Operations Lead job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $143,422 per year, or $69 per hour.
Branch Operations Lead

Branch Operations Lead

East West Bank

Brooklyn, NY

$26 - $29/hr

Full-time

Posted 15 days ago

Job description

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.


Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

As a Branch Operations Lead, you will play a key role in:

  • Assisting customers with their financial needs such as cash withdrawals, deposits, transfers, and loan payment across different platforms (online and mobile)
  • Supervising the junior staff in the branch and providing guidance and approvals as needed
  • Supporting the Assistant Branch Manager in leading the branch team to achieve sales, service, and operational excellence.

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.


  • Demonstrate strong customer service skills to assist customers with their financial needs; resolve escalated client complaints/issues promptly and effectively
  • Provide support for branch customers by offering a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, foreign currency exchange and new account opening
  • Train junior branch staff to effectively identify referral and sales opportunities and ensure they are compliant with bank policies and procedures.
  • Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
  • Expert in using digital resources and technologies to optimize clients’ digital banking experience
  • Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking, and ATMs)
  • Provide back up support to the Assistant Branch Manager including branch certifications and audits
  • May perform other duties as assigned

  • High school diploma or general education degree (GED) required; Bachelor’s degree preferred
  • 3+ years of customer service, teller, or sales experience within the banking and/or financial service industry
  • Strong working knowledge of branch operations required
  • Familiarity with standard branch technology and teller equipment
  • Strong problem-solving, decision-making, and customer-service skills

Applicants must have legal authorization to work in the United States.  We do not offer visa sponsorship at this time.  


The base pay range for this position is USD $26.00/Hr. - USD $29.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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