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International Document Agent Jobs (NOW HIRING)

... agent/national account. Explains customs regulations and documentation to customers and agents and provides assistance as needed. Arranges short notice vendor payments via approved payment methods.

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International Document Agent information

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How much do international document agent jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for international document agent in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

What types of documents are typically handled by an International Document Agent, and what are their main responsibilities?

International Document Agents commonly process shipping documents, import/export declarations, commercial invoices, certificates of origin, and compliance certificates related to international trade or logistics. Their main responsibilities include reviewing documents for accuracy, ensuring all paperwork meets legal and regulatory requirements, and coordinating with customs officials, freight forwarders, and clients to resolve any document-related issues. Agents also track document status, maintain electronic records, and may assist with translations or notary processes depending on the needs of the organization. Attention to detail and timely communication are key, as errors or delays can significantly impact shipments and cross-border operations.

What is an International Document Agent job?

An International Document Agent is responsible for handling, processing, and verifying important documents related to international transactions, travel, trade, or legal matters. They ensure that paperwork complies with regulations, manages translations or notarizations, and coordinates with global agencies. This role requires attention to detail, knowledge of international regulations, and strong organizational skills to facilitate smooth document processing.

What are the key skills and qualifications needed to thrive in the International Document Agent position, and why are they important?

To thrive as an International Document Agent, you need a strong understanding of international regulations, document management, and attention to detail, often supported by experience in logistics, compliance, or customs procedures. Familiarity with electronic document management systems (EDMS), global trade software, and certifications like Certified Customs Specialist (CCS) are highly advantageous. Excellent organizational, communication, and problem-solving skills help you effectively coordinate across diverse teams and with international partners. These abilities are crucial for ensuring accurate, timely processing of important documents that comply with global standards and client requirements.

More about International Document Agent jobs
What cities are hiring for International Document Agent jobs? Cities with the most International Document Agent job openings:
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Infographic showing various International Document Agent job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,873 per year, or $24 per hour.
International Operations Agent II

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


AIT Worldwide Logistics rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. OverviewThe International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests. Responsibilities
  • Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer's request is satisfied.
  • Prepare profitable quotations accurately.
  • Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner.
  • Coordinate the day to day import and/or export of products, including reviewing orders and documents.
  • Track and communicate all delays, damages, problems and work to resolve customer issues.
  • Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing.
  • Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.
  • Coordinate recovery/delivery schedules with various cartage agents and international partners.
  • Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.
  • Ensure all customers' SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.
  • Ensure all shipments are properly billed within company guidelines and timelines.
  • Performs other duties as assigned
  • Complies with all policies and standards
QualificationsEducation High School Degree or equivalent (Required) and High School Diploma or GED (Preferred) Experience 3+ years Experience in export/import operations (Required) and 5+ years Experience as freight Forwarder for International Operations including: Basic IATA/NVOCC, FAA, TSA, Export Regulations, AES and General CBP knowledge (Required) Knowledge, Skills, and Abilities Intermediate knowledge of ITAR, DG or TSA work experience/regulations. Medium General Computer Skills MediumLicenses and Certifications CCS-Certified Coding Specialist - Certified Cargowise Specialist (CCS) (Required) Dangerous Goods Certification (Preferred) What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

Employment Type: FULL_TIME

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