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International Collections Manager Jobs in Indiana

calumet

A/R Manager

Indianapolis, IN · On-site

The Accounts Receivable Manager - Collections is responsible for ensuring prompt payment ... Credit / Collections Expertise - Experience with international customers collections, letters of ...

SMC Corporation of America

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Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

PURPOSE The Collections Specialist is to facilitate the collection of monies owed to SMC ... Provide sales and management information updates related to A/R * Resolve customer issues and ...

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International Collections Manager information

What does an international collections manager do?

An International Collections Manager oversees the process of recovering outstanding debts from clients and businesses located in different countries. They coordinate with global teams, navigate various legal systems, and ensure compliance with international regulations. Their responsibilities include developing strategies for debt recovery, managing relationships with foreign clients, and minimizing financial losses due to unpaid invoices. They also analyze accounts, negotiate payment terms, and work to resolve disputes efficiently.

What are some common challenges faced by international collections managers when working with clients across different countries?

International Collections Managers often encounter challenges such as navigating diverse legal systems, understanding varying cultural norms around debt repayment, and managing language barriers. They must stay informed about international regulations and compliance requirements, which can change frequently. Building effective communication with clients and local teams is essential, as is adapting collection strategies to suit different markets. These aspects make the role dynamic and require strong problem-solving skills and cultural sensitivity.

What are the key skills and qualifications needed to thrive as an international collections manager?

To thrive as an International Collections Manager, you need expertise in credit management, debt recovery, and knowledge of international financial regulations, often supported by a degree in finance or business. Familiarity with collections software, ERP systems like SAP, and certifications such as the Certified Credit and Collection Professional (CCCP) are typically required. Strong negotiation, cultural sensitivity, and leadership abilities are essential soft skills for managing global teams and clients. These skills ensure effective debt recovery, regulatory compliance, and positive client relations across diverse international markets.

What is the difference between International Collections Manager vs Credit Analyst?

AspectInternational Collections ManagerCredit Analyst
Required CredentialsBachelor's degree, collections or finance experience, sometimes certifications in collections or credit managementBachelor's degree in finance, accounting, or economics; certifications like CFA or credit analysis courses
Work EnvironmentCollections departments, international finance teams, often in corporate or financial institutionsFinancial institutions, banks, credit departments, often in office settings
Employer & Industry UsageUsed in companies managing international receivables and debt collectionUsed in banks, lending companies, and credit agencies for assessing creditworthiness

The International Collections Manager focuses on recovering international debts and managing collections across borders, requiring knowledge of international finance and legal considerations. In contrast, a Credit Analyst evaluates credit risk and determines credit limits for clients. Both roles require financial knowledge but serve different functions within the credit and collections process.

What are the most commonly searched types of International Collections jobs in Indiana?

The most popular types of International Collections jobs in Indiana are:

What are popular job titles related to International Collections Manager jobs in Indiana?

For International Collections Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching International Collections Manager jobs in Indiana look for?

The top searched job categories for International Collections Manager jobs in Indiana are:

What cities in Indiana are hiring for International Collections Manager jobs?

Cities in Indiana with the most International Collections Manager job openings:

International Collections Manager jobs near you

A/R Manager

calumet

Indianapolis, IN • On-site

Full-time

Posted 6 days ago

Job description

PURPOSE:

The Accounts Receivable Manager - Collections is responsible for ensuring prompt payment, collections and reconciliation of accounts receivable balances from the Company’s customers for the assigned business segment(s). This position requires very close collaboration with other corporate business units, predominately Sales, Claims, Customer Service and Cash Application, and is responsible for training, coaching, and overseeing the collection and account receivable reconciliation efforts of assigned Account Receivable Rep(s). The position reports to the company Director, Credit and Collections. 

KEY OBJECTIVES AND RESPONSIBILITIES:

  • This role is responsible for ensuring the prompt collection of the accounts receivable of the assigned business segment and includes high balance, national retail customers.
  • For the assigned business segment, directly manage and oversee the collection of delinquent accounts receivable and facilitate the reconciliation of account discrepancies, deductions and claims through concise communication with subordinates, Customers, Customer Claims, Sales, Customer Service, other functional areas.
  • Facilitate the timely research, tracking, validation and overall resolution of national account deductions, disputes and claims.
  • Train and guide the collection and customer account management efforts of the assigned Accounts Receivable Rep(s).
  • This is a ‘working’ manager position that will require the candidate to directly work an assigned group of customers while managing efforts of the manager’s direct report(s).
  • Assess credit risk via trade monitoring services, customer pay habits and market data. 
  • Identify and report on credit risk through customer pay habits, market data & industry trade monitoring services and reviewing customer financial statements.
  • Recommend payment terms and credit line revisions to the department Director.
  • Initiate and approve refund of customer credit balances.
  • Approve allowance of unearned discounts and uncollectible deductions.
  • Contribute to the departments SOX compliance initiatives and fulfillment of audit requests.
  • Contribute to the departments continuous improvement efforts.
  • Credit approval of new orders.
  • Periodic and timely reporting on assigned collection schedules and customers.
  • Process audit requests.
  • Additional duties and projects as assigned.

REQUIRED EDUCATION/EXPERIENCES:

  •  Bachelor’s degree in Accounting, Finance or Business Management or relevant work experience in lieu of degree
  •  Minimum of five years’ collections experience with 3 years serving as a collections manager or supervisor

PREFERRED EDUCATION/EXPERIENCES:

  • SAP experience is preferred

COMPETENCIES:

  • Customer Orientation – Strong customer service aptitude with experience supervising accounts receivables collections and customer account reconciliations
  • Communication – Must possess excellent organizational and communication skills and must be highly process driven
  • Leadership – Must exhibit leadership qualities, be self-motivated and approach the work with commitment and a sense of urgency
  • Attention to Detail – Laser like attention to detail while maintaining focus on the bigger picture
  • Initiative – Takes ownership of the position and is driven to meet goals and targets with minimal oversight from the position’s manager
  • Collaboration – Must possess a high quality of character to effectively interact respectfully and collaboratively with many various internal and external stakeholders
  • Advanced Excel Skills
  • Functional / Technical Skills – Experience reviewing financial statements & financial rations is beneficial
  • Credit / Collections Expertise - Experience with international customers collections, letters of credit, guarantees and credit insurance is beneficial
  • Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

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