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Internal Ombudsman Jobs (NOW HIRING)

Staffactory

Legal - Ombudsman Specialist

Washington, DC · On-site

$28 - $31/hr

The position has significant internal and external visibility and requires sound judgment, professionalism, and the ability to operate independently. The Ombudsman Specialist serves as the primary ...

The Consortium, Inc.

Ombudsman Specialist

Washington, DC · On-site

$30/hr

The position has significant internal and external visibility and requires sound judgment, professionalism, and the ability to operate independently. The Ombudsman Specialist serves as the primary ...

Synchrony

VP, Ombuds & Ethics

Alpharetta, GA

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

The Pennsylvania State University

... the internal application process. Please do not apply here, apply internally through Workday ... The Ombuds Office will develop and implement a structured process for selecting ombuds ...

Synchrony

VP, Ombuds & Ethics

Cincinnati, OH · On-site

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

Synchrony

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

Synchrony

VP, Ombuds & Ethics

Chicago, IL

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

Synchrony

VP, Ombuds & Ethics

Draper, UT

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

Synchrony

VP, Ombuds & Ethics

Charlotte, NC · On-site

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

Synchrony

VP, Ombuds & Ethics

Bryant, AR

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

Synchrony

VP, Ombuds & Ethics

Stamford, CT

Ombuds Program * Own the Ethics/Ombuds Program charter and operating model, including scope ... Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when ...

New

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Internal Ombudsman information

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$11

$27

$45

How much do internal ombudsman jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for internal ombudsman in the United States is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.33 per hour, depending on experience, location, and employer.

What is the role of the internal ombudsman?

An internal ombudsman is a neutral professional within an organization who investigates and resolves employee concerns, complaints, or conflicts. They provide confidential, informal assistance and help ensure organizational policies and ethical standards are upheld.

How do you get a job as an ombudsman?

To become an internal ombudsman, candidates typically need a bachelor's degree in fields like law, human resources, or public administration, along with strong communication and conflict resolution skills. Relevant experience in organizational compliance, ethics, or dispute resolution can enhance prospects, and some roles may require certification such as the Certified Ombudsman Practitioner (COP) or similar credentials.

How to become an internal ombudsman?

To become an internal ombudsman, candidates typically need a bachelor's degree in fields like law, business, or human resources, along with strong communication and conflict resolution skills. Relevant experience in compliance, ethics, or organizational management is often required, and some roles may prefer or require certification such as the Certified Ombudsman Professional (COP). Building knowledge of organizational policies and maintaining confidentiality are essential for success in this role.

Is being an ombudsman a good job?

Being an internal ombudsman is a professional role focused on resolving workplace issues, promoting ethical practices, and ensuring organizational compliance. It requires strong communication, problem-solving skills, and often involves confidential investigations. The job can be rewarding for those interested in conflict resolution and organizational integrity, with typical work hours and opportunities for certification in conflict management.

What are Internal Ombudsmen?

Internal Ombudsmen are impartial professionals within an organization who address and resolve concerns, complaints, or disputes raised by employees, clients, or stakeholders. They act as neutral third parties, offering confidential guidance and facilitating communication between parties to ensure fair and equitable outcomes. Their primary goal is to promote fairness, transparency, and accountability within the organization by providing a safe space for individuals to voice concerns without fear of retaliation.

What is the difference between Internal Ombudsman vs Compliance Officer?

AspectInternal OmbudsmanCompliance Officer
CredentialsTypically requires a legal or ethics background, certifications like CCEP or CCEP-IOften holds certifications like CCEP, CRCM, or CIA, with legal or regulatory knowledge
Work EnvironmentAdvises employees and management within an organization, focusing on ethical issues and conflict resolutionEnsures organizational adherence to laws, regulations, and policies, often working with legal and audit teams
Employer & Industry UsageCommon in large corporations, government agencies, and non-profitsWidely used in financial services, healthcare, and regulated industries

The Internal Ombudsman and Compliance Officer roles share similarities in credentials and work environments, both supporting organizational integrity. However, the Ombudsman primarily addresses ethical concerns and conflict resolution internally, while the Compliance Officer focuses on regulatory adherence and policy enforcement.

What are the key skills and qualifications needed to thrive as an Internal Ombudsman, and why are they important?

To thrive as an Internal Ombudsman, you need expertise in conflict resolution, ethics, organizational policies, and a relevant degree such as law, human resources, or social sciences. Familiarity with case management systems, mediation tools, and sometimes certification from organizations like the International Ombudsman Association is typical. Excellent interpersonal skills, impartiality, and strong communication are crucial for building trust and facilitating dialogue among stakeholders. These skills ensure fair, confidential, and effective resolution of workplace concerns, fostering a positive organizational culture.

How does an Internal Ombudsman typically collaborate with various departments to address employee concerns?

An Internal Ombudsman regularly interacts with different departments to understand concerns from multiple perspectives and ensure fair resolution of issues. They act as a neutral intermediary, maintaining confidentiality while facilitating open communication between employees and management. Collaboration often involves gathering facts, mediating discussions, and recommending solutions that align with company policies and ethical standards. This cross-departmental involvement is essential for maintaining trust and promoting a healthy organizational culture.
What are the most commonly searched types of Internal Ombudsman jobs? The most popular types of Internal Ombudsman jobs are:
What job categories do people searching Internal Ombudsman jobs look for? The top searched job categories for Internal Ombudsman jobs are:
Internal Ombudsman jobs near you
Infographic showing various Internal Ombudsman job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $57,583 per year, or $27.7 per hour.
Ombudsman & Escalations Specialist

Ombudsman & Escalations Specialist

RJM Technologies

Washington, DC • On-site

$31/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Ombudsman & Escalations Specialist

📍 Washington, DC (Hybrid | Tue-Thu onsite)

💲 $31/hour

📅 12-Month Contract

We're seeking an experienced Ombudsman & Escalations Specialist to manage complex member complaints and executive escalations on behalf of senior leadership.

What You'll Do

  • Investigate and resolve Executive, BBB, and Attorney General escalations.
  • Draft executive-level correspondence.
  • Partner with internal teams and external agencies to drive resolutions.
  • Analyze trends and recommend process improvements.
  • Deliver exceptional member advocacy and customer experience.

What We're Looking For

✔ 6+ years of experience in Escalations, Ombudsman, Executive Correspondence, Complaint Resolution, or Contact Center Operations

✔ Exceptional written communication and investigative skills

✔ Strong analytical and problem-solving abilities

✔ Experience managing sensitive, high-profile customer issues

✔ Bachelor's degree a must

Interview Expectations

Candidates should be prepared to discuss specific examples of:

  • Complex escalations they've personally managed
  • Executive correspondence they've written
  • Investigations and root-cause analyses they've conducted
  • Process improvements they've recommended or implemented
  • Measurable results they've achieved

📩 Interested? Apply today with your resume - tolensky@rjmtechnologies.com or send me a message to learn more!

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