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How much do internal external communications jobs pay per year?

As of Aug 9, 2026, the average yearly pay for internal external communications in the United States is $109,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $142,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an internal external communications specialist, and why are they important?

To thrive as an Internal External Communications Specialist, you need excellent written and verbal communication skills, a background in communications or public relations, and often a relevant degree. Familiarity with content management systems, social media platforms, and analytics tools, as well as certifications like APR (Accredited in Public Relations), are typically beneficial. Strong interpersonal skills, adaptability, and strategic thinking set standout professionals apart in this role. These skills are essential for crafting clear, consistent messaging, maintaining a positive organizational image, and effectively engaging both internal and external audiences.

What is the difference between Internal External Communications vs Public Relations Specialist?

AspectInternal External CommunicationsPublic Relations Specialist
Primary FocusManaging communication within an organization and with external stakeholdersBuilding and maintaining a positive public image for an organization
Work EnvironmentCorporate offices, communication departmentsMedia outlets, PR agencies, corporate offices
Required CredentialsCommunications, PR, or related degrees; strong writing skillsPR, communications degrees; media relations experience
Industry UsageCommon in corporate, nonprofit, government sectorsWidely used in corporate, nonprofit, and agency settings

Internal External Communications focuses on managing communication strategies within an organization and with external audiences, ensuring consistent messaging. Public Relations Specialists primarily work on shaping the public image and media relations. While both roles require strong communication skills and related credentials, Internal External Communications is more internally focused, whereas Public Relations Specialists concentrate on external reputation management.

How does an internal external communications professional typically collaborate with other departments within an organization?

Internal External Communications professionals act as a bridge between different departments and stakeholders to ensure consistent messaging both inside and outside the organization. They work closely with HR, marketing, and leadership teams to develop effective communication strategies, coordinate announcements, and manage crisis communications. Collaboration often involves attending cross-functional meetings, gathering input from subject matter experts, and tailoring messages for diverse audiences. This role requires strong interpersonal skills and adaptability to effectively manage multiple projects and maintain alignment across teams.

What is internal external communications?

Internal and external communications refer to the strategies and processes organizations use to share information both within the company (internal) and with outside audiences (external). Internal communications involve keeping employees informed, engaged, and aligned with company goals through channels like emails, newsletters, and meetings. External communications focus on building the organization's reputation, managing public relations, and sharing news with customers, media, and stakeholders. Both types are crucial for organizational success as they ensure consistent messaging and foster trust. Effective communication helps maintain transparency and can improve employee morale as well as public perception.
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Internal External Communications jobs near you
Infographic showing various Internal External Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $109,595 per year, or $52.7 per hour.

Senior Manager, External Communications

7-ELEVEN

Irving, TX • On-site

Full-time

Re-posted 11 days ago

7-Eleven rating

4.3

Company rating: 4.3 out of 10

Based on 820 frontline employees who took The Breakroom Quiz

39th of 46 rated convenience stores

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day.If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Summary:

7-Eleven, Inc. is seeking a strategic communications leader to oversee the External Communications team and deliver best-in-class strategies to promote, protect and elevate brand 7-Eleven.

As Senior Manager of External Communications, you'll shape the voice of an entire family of powerhouse brands - including 7-Eleven, Speedway, Stripes, Laredo Taco Company, and Raise the Roost. You and your team will craft dynamic, high-impact content that inspires, educates and engages external audiences including the media, industry organizations, potential Franchisees, potential employees and other stakeholders in the U.S. and globally. You'll lead an award-winning team of passionate communicators who thrive on delivering results and making headlines. This is your chance to amplify an iconic brand and help write the next chapter in our 100-year history.

Key Duties & Responsibilities:

  • Lead the development and execution of an external communications strategy that supports all of 7-Eleven, Inc.'s banners and brands - including 7-Eleven, Speedway, Stripes, Laredo Taco Company, and Raise the Roost.
  • Drive brand visibility, strengthen reputation, and influence consumer behavior through innovative earned media strategies that generate measurable impact.
  • Serve as a trusted advisor to senior leadership, delivering strategic counsel and communications that align with organizational priorities and amplify our external voice.
  • Collaborate across functions to uncover compelling narratives, proactively identifying storytelling opportunities tied to key initiatives such as fresh food, private brands, proprietary beverages, and 7NOW Delivery.
  • Safeguard the brand by leading proactive and responsive crisis communications strategies that mitigate reputational risk.
  • Elevate and drive reappraisal of the brand through thought leadership strategies, establishing executives as thought leaders in their respective fields through speaking engagement opportunities and media interviews.
  • Build and execute proactive awards strategies promoting both the brand and the exceptional talent behind the brand.
  • Guide best-in-class external communications channel management of the newswire, company website and more.
  • Partner with global teams to deliver cohesive media relations strategies, ensuring alignment across international markets.
  • Lead with a data-driven and outcomes-focused mindset to maximize effectiveness and output of team against corporate priorities.

Qualifications & Skills:

  • 10+ years of corporate communications experience
  • Proven leadership experience with an ability to manage an internal team as well as external agencies and contractors
  • Strategic understanding of current and emerging communication needs, channel management, planning and utilization in corporate environment
  • Strong, clear and concise communication and writing skills
  • Ability to work under tight deadlines
  • Exceptional attention to detail, time management and prioritization skills
  • Proficiency in Microsoft PowerPoint, Excel and other Microsoft Office applications
  • Previous QSR, Retail or Franchisee experience a plus

EDUCATION AND EXPERIENCE:

EDUCATION:Bachelors/4-year degree (public relations, communications, journalism, or business preferred)

YEARS OF RELEVANT WORK EXPERIENCE:10+ years

YEARS OF MANAGEMENT EXPERIENCE:2-3 years

#LI-TD1

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

What 7-Eleven employees say

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About 7-Eleven

Sourced by ZipRecruiter

As the world’s first convenience store, our top priority has always been to give customers the most convenient experience possible to consistently meet their needs. 7-Eleven aims to be a one-stop shop for consumers – a place people can always rely on to deliver what they want, when, where, and how they want it.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1927

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