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Internal External Communications Jobs (NOW HIRING)

In this role, you will manage external communications, lead media relations and public affairs, and ... Develop and drive an integrated communications strategy in partnership with internal communications ...

The External Communications Manager supports the firm's proactive and reactive public relations ... Track and report coverage using internal announcements, newsletters and .com, among others * Align ...

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The External Communications Manager supports the firm's proactive and reactive public relations ... Track and report coverage using internal announcements, newsletters and .com, among others * Align ...

New

The External Communications Manager supports the firm's proactive and reactive public relations ... Track and report coverage using internal announcements, newsletters and .com, among others * Align ...

New

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Internal External Communications information

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$46K

$109.6K

$183K

How much do internal external communications jobs pay per year?

As of Aug 9, 2026, the average yearly pay for internal external communications in the United States is $109,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $142,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an internal external communications specialist, and why are they important?

To thrive as an Internal External Communications Specialist, you need excellent written and verbal communication skills, a background in communications or public relations, and often a relevant degree. Familiarity with content management systems, social media platforms, and analytics tools, as well as certifications like APR (Accredited in Public Relations), are typically beneficial. Strong interpersonal skills, adaptability, and strategic thinking set standout professionals apart in this role. These skills are essential for crafting clear, consistent messaging, maintaining a positive organizational image, and effectively engaging both internal and external audiences.

What is the difference between Internal External Communications vs Public Relations Specialist?

AspectInternal External CommunicationsPublic Relations Specialist
Primary FocusManaging communication within an organization and with external stakeholdersBuilding and maintaining a positive public image for an organization
Work EnvironmentCorporate offices, communication departmentsMedia outlets, PR agencies, corporate offices
Required CredentialsCommunications, PR, or related degrees; strong writing skillsPR, communications degrees; media relations experience
Industry UsageCommon in corporate, nonprofit, government sectorsWidely used in corporate, nonprofit, and agency settings

Internal External Communications focuses on managing communication strategies within an organization and with external audiences, ensuring consistent messaging. Public Relations Specialists primarily work on shaping the public image and media relations. While both roles require strong communication skills and related credentials, Internal External Communications is more internally focused, whereas Public Relations Specialists concentrate on external reputation management.

How does an internal external communications professional typically collaborate with other departments within an organization?

Internal External Communications professionals act as a bridge between different departments and stakeholders to ensure consistent messaging both inside and outside the organization. They work closely with HR, marketing, and leadership teams to develop effective communication strategies, coordinate announcements, and manage crisis communications. Collaboration often involves attending cross-functional meetings, gathering input from subject matter experts, and tailoring messages for diverse audiences. This role requires strong interpersonal skills and adaptability to effectively manage multiple projects and maintain alignment across teams.

What is internal external communications?

Internal and external communications refer to the strategies and processes organizations use to share information both within the company (internal) and with outside audiences (external). Internal communications involve keeping employees informed, engaged, and aligned with company goals through channels like emails, newsletters, and meetings. External communications focus on building the organization's reputation, managing public relations, and sharing news with customers, media, and stakeholders. Both types are crucial for organizational success as they ensure consistent messaging and foster trust. Effective communication helps maintain transparency and can improve employee morale as well as public perception.
More about Internal External Communications jobs
What cities are hiring for Internal External Communications jobs? Cities with the most Internal External Communications job openings:
Infographic showing various Internal External Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $109,595 per year, or $52.7 per hour.

AVP, External Communications

Royal Caribbean Group

Miami, FL • On-site

Full-time

Re-posted 6 days ago


Royal Caribbean Group rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

1st of 9 rated cruise lines


Job description

As a strategic senior counselor to the business, the AVP, External Communications, will lead media relations, crisis communications, and financial communications for Royal Caribbean Group. This position plays a pivotal role in proactively driving strategic storytelling initiatives that elevate our brands and position us as a leader in the travel industry. The AVP, External Communications, is responsible for implementing effective external strategies across brands to enhance the company's corporate reputation as well as identifying and mitigating corporate reputation risk, managing crisis strategy and response, and ongoing issues management. In addition to leading teams of communications professionals, he/she will be a premier senior consultant and decision maker on the most important challenges and opportunities involving the company and its brands. This individual will counsel and support the company's senior most leaders and work across brands to ensure that corporate messages are carried through in both proactive and reactive communications. The AVP will lead efforts to ensure consistency of strategy, tone of voice and responsiveness across multiple stakeholders.
RESPONSIBILITIES
  • Establish goal and priorities for the media relations, financial communications and crisis communications team, and provides guidance and counsel across the organization, including but not limited to brand presidents, senior vice presidents and vice presidents, regarding corporate issues.
  • Create a proactive integrated communications strategy to share the RCG corporate narrative, supported by multiple stories and relevant events to various external stakeholders throughout the year.
  • Create and foster essential relationships necessary for the company's long-term success, including relationships with news reporters and editors, community influencers and opinion leaders, major customer and industry voices, industry associations and others.
  • Act as company spokesperson with the media, community, and other external audiences in disseminating information about corporate policies, activities, and events, when appropriate.
  • Responsible for arranging media interviews, identifying the appropriate spokespeople, preparing messaging and spokespeople, and staffing interviews.
  • Monitor media and industry news to determine strategies to produce the appropriate Company response for incoming inquiries.
  • Develop talking points and presentation materials to support senior management communications.
  • Coordinate external events with media to achieve communication strategies and goals.
  • Manage multiple priorities and deadlines simultaneously while interacting with senior management, the public, guests, media and special interest groups.
  • Assist in the development of and maintenance of the Corporate Communications annual budget.
  • Manage the external public relations agency in the development and implementation of corporate communication plans and strategies.
  • Support the CFO and Investor Relations in reporting financial results to build shareholder value and investor confidence.
  • Establish processes to anticipate, pre-empt and prevent issues/crises to protect and defend the Group's reputation.
  • Direct crisis communications activities, in both proactive and reactive ways, involving issues such as litigations, health & medical, weather, marine and hotel operations, onboard accidents and alleged crimes.
  • Ensure lockstep collaboration with the brands, Investor Relations and Government Relations functions, via both formal processes and ad hoc relationships.

QUALIFICATIONS
  • Bachelor's degree required, preferably in Journalism, English, or Communications.
  • Minimum 15 years of experience and background providing communications counsel to senior executives of a global publicly held company.
  • Outstanding track record of success in a large and complex global organization.
  • A proven communications strategist and tactician who has demonstrated the ability to build brand and manage the reputation of a major business organization.
  • A successful record of creating clear and compelling communications strategies that support business strategy and market changes.
  • Established track record in the development and execution of reputation management strategies. Able to anticipate and effectively address issues affecting the brand or enterprise.
  • Extensive knowledge and experience developing aggressive media relations and news development; experience with media interviews.
  • Proven ability in crisis management and proactively managing communications to minimize these events.
  • Can put him/herself in the mind of the consumer and all other key constituents from regulators to shareholders.
  • Excellent interpersonal and communication skills [written and verbal]; exceptional interpersonal skills to influence internal and external relationship building and must exude credibility as a corporate spokesperson.
  • Proven ability to lead diverse communication teams in accomplishing aggressive objectives in a fast paced, values and results-driven environment.
  • Outstanding English language proficiency. Desirable proficiency in Spanish.
  • Availability to travel up to 10% of the time and flexibility to support unexpected business events outside of the regular business hours including holidays and weekends.

KNOWLEDGE AND SKILLS
  • Judgment, maturity, and leadership skills necessary to understand complex issues and to advise senior leadership on the impact these issues might have on the reputation and financial health of the company.
  • Strategic vision with practical skills to deliver results.
  • Articulate, with strong oral and written communication skills, and the ability to build internal relationships with, and influence the decision-making of, senior-level corporate executives.
  • Experienced in understanding business principles and the complexities of a large, Global corporation.
  • Able to operate successfully in a performance driven environment that treats people with respect but expects results.
  • A disciplined, not cavalier, approach to work. Must uphold high standards and expect and instill the same in others.
  • A pragmatic and professional nature, with strong project management skills to establish clear priorities quickly, meet deadlines and bring projects to completion within budget. Must be able to work effectively under pressure and handle heavy workloads.
  • High energy and high integrity.

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