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$46K

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$183K

How much do internal external communications jobs pay per year?

As of Jul 13, 2026, the average yearly pay for internal external communications in the United States is $109,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $142,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internal External Communications Specialist, and why are they important?

To thrive as an Internal External Communications Specialist, you need excellent written and verbal communication skills, a background in communications or public relations, and often a relevant degree. Familiarity with content management systems, social media platforms, and analytics tools, as well as certifications like APR (Accredited in Public Relations), are typically beneficial. Strong interpersonal skills, adaptability, and strategic thinking set standout professionals apart in this role. These skills are essential for crafting clear, consistent messaging, maintaining a positive organizational image, and effectively engaging both internal and external audiences.

What is the highest paying job in communication?

In the field of internal and external communications, executive roles such as Chief Communications Officer (CCO) or Vice President of Communications tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, strategic skills, and often a background in public relations, corporate strategy, or media management.

What is the difference between Internal External Communications vs Public Relations Specialist?

AspectInternal External CommunicationsPublic Relations Specialist
Primary FocusManaging communication within an organization and with external stakeholdersBuilding and maintaining a positive public image for an organization
Work EnvironmentCorporate offices, communication departmentsMedia outlets, PR agencies, corporate offices
Required CredentialsCommunications, PR, or related degrees; strong writing skillsPR, communications degrees; media relations experience
Industry UsageCommon in corporate, nonprofit, government sectorsWidely used in corporate, nonprofit, and agency settings

Internal External Communications focuses on managing communication strategies within an organization and with external audiences, ensuring consistent messaging. Public Relations Specialists primarily work on shaping the public image and media relations. While both roles require strong communication skills and related credentials, Internal External Communications is more internally focused, whereas Public Relations Specialists concentrate on external reputation management.

What are some examples of internal and external communication?

Internal communication for an Internal External Communications role includes emails, memos, intranet updates, and team meetings to share information within an organization. External communication involves press releases, social media posts, customer newsletters, and public relations efforts to engage with audiences outside the organization.

How much does internal comms pay?

The average salary for internal communications professionals typically ranges from $50,000 to $85,000 annually, depending on experience, location, and company size. Entry-level roles may start around $45,000, while senior positions can exceed $100,000. Skills in strategic communication, writing, and familiarity with communication tools are often required.

How does an Internal External Communications professional typically collaborate with other departments within an organization?

Internal External Communications professionals act as a bridge between different departments and stakeholders to ensure consistent messaging both inside and outside the organization. They work closely with HR, marketing, and leadership teams to develop effective communication strategies, coordinate announcements, and manage crisis communications. Collaboration often involves attending cross-functional meetings, gathering input from subject matter experts, and tailoring messages for diverse audiences. This role requires strong interpersonal skills and adaptability to effectively manage multiple projects and maintain alignment across teams.

What are Internal and External Communications?

Internal and external communications refer to the strategies and processes organizations use to share information both within the company (internal) and with outside audiences (external). Internal communications involve keeping employees informed, engaged, and aligned with company goals through channels like emails, newsletters, and meetings. External communications focus on building the organization's reputation, managing public relations, and sharing news with customers, media, and stakeholders. Both types are crucial for organizational success as they ensure consistent messaging and foster trust. Effective communication helps maintain transparency and can improve employee morale as well as public perception.

What is an internal communication job?

An internal communication job involves creating and managing messages within an organization to inform, engage, and align employees. Professionals in this role often use tools like intranets, email, and newsletters, and may require skills in writing, editing, and strategic communication planning.
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Infographic showing various Internal External Communications job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $109,595 per year, or $52.7 per hour.
Director, Internal & External Communications

Director, Internal & External Communications

Memorial Health

Springfield, IL • On-site

$63.32 - $101.32/hr

Full-time

Posted yesterday

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

446th of 882 rated healthcare providers

Job description

MinUSD $63.32/Hr.MaxUSD $101.32/Hr.Overview

The Director of Internal & External Communications provides strategic leadership for Memorial Health's internal and external communications functions, including corporate communications, executive communications, public relations, media relations, social media, and content strategy. This role is responsible for developing and executing communication strategies that inform, engage, and inspire key stakeholders while advancing the organization's mission, vision, strategic priorities, and business objectives.

Working collaboratively with the Director of Marketing & Brand and leaders across the health system, the Director oversees the development and implementation of annual communications plans that support enterprise-wide priorities, strengthen organizational reputation, drive engagement, and contribute to growth initiatives across Memorial Health.

The Director serves as a trusted communications advisor to senior leadership and ensures all communications efforts align with Memorial Health's standards of excellence and core values of Safety, Integrity, Quality, and Stewardship.

Qualifications

Education:

  • Bachelor's degree in business, communications, marketing, public relations or related field required; master's degree preferred.

Experience:

  • 8-10 years of experience in communications, marketing, public relations or a related field.
  • Healthcare or hospital system communications, corporate communications, media relations and social media experience preferred.

Other Knowledge/Skills/Abilities:

  • Demonstrated leadership, team-building and performance management skills.
  • Expert oral and written communications skills, and exceptional listening attributes.
  • Expert writing, drafting, editing and content creation skills.
  • Proven record of accomplishment in leading cross-functional teams where achieving effective outcomes relies on an ability to work cooperatively with others, persuade and influence.
  • Demonstrated effective use of best practices and innovative trends in communications, social media and public relations.
  • Excellent human relation skills and experience working with a broad range of people in diverse settings.
  • Demonstrated ability to evaluate and measure quantitative and qualitative information in support of data-driven communications.
  • Demonstrated proficiency of Microsoft applications. Willingness to become proficient in other system-adopted software and programs.
  • Strong personal and professional commitment to Memorial Health System's mission, vision, values and health system culture.
  • Proven ability to quickly grasp industry and business-wide concepts to assess implications to drive actions and to capitalize on opportunities.
Responsibilities
  • Directs the internal and external communications functions of the health system
  • Leads the development and execution of a comprehensive content strategy supporting internal and external communications goals.
  • Oversees social media analytics to ensure growth in engagement and reach; provides regular reporting and optimization recommendations.
  • Leads the development and execution of a comprehensive content strategy supporting internal and external communications goals.
  • Supports the Vice President of Marketing & Communications in executive leadership of the marketing & communications department.
  • Directs and manages budget functions for internal and external communications within the overall Marketing & Communications budget. Maintains expenditures within approved budgets.
  • Develops annual goals internal and external communications goals consistent with Memorial Health System's Strategic Plan and Goals and monitors the status of goal achievement using 30-day action plans.
  • Leads managers for internal and external communications functions, and executive communications business partners and specialists. Oversees the professional development track of supervised staff.
  • In conjunction with the VP of Marketing & Communications, develops and maintains internal and external communications policies and procedures including but not limited to social media, crisis communications, media relations and internal communications.
  • Provides crisis communications strategy, counsel and responses to enterprise spokespersons and serves at the organization's PIO in conjunction with the Manager of External Communications and the VP of Marketing & Communications when necessary, during crisis or Incident Command activation.
  • Works closely with the MarComm Digital Experience team to align framework, policy, process and deployment of internal communications on WorkVivo and other internal communications platforms.
  • Evaluates trends in content/writing, corporate communications, public and media relations and social media and implements innovations to continually advance the work and improve the experience provided.
  • Supports documentation of processes, team standards and cross-functional workflows. Holds consistent meetings and touchpoints with department managers, team members and business partners to align on workflows, deadlines and to keep work flowing smoothing among the department leads.
  • Maintains up-to-date records of project status, timelines, and deliverables using adopted team project tracking tools. In a shared report with the Director of Marketing & Brand, reports internal communications functions progress weekly to the VP of Marketing & Communications for review and oversight.
  • Develops and maintains productive relationships with System Leadership Team, leaders, and colleagues.
  • Serves as subject matter expert for internal and external communications functions. Together with MarComm Business Partners, serves as a resource on committees, task forces, meetings and activities to assist the system with achieving strategic objectives.
  • Maintains professional affiliations as appropriate. Enhances professional growth and development through participation in continuing education, in-service meetings/seminars and workshops.
  • Performs other related work as required or requested.
    • Employment Type: FULL_TIME

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