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Intermediate Representative Jobs in Tennessee (NOW HIRING)

PILOT

Representative Credit

Knoxville, TN · On-site

Intermediate Microsoft Office skills * Excellent analytical, critical thinking, and organizational skills * Strong attention to detail * Excellent written and oral communication skills * Ability to ...

Martin Supply Co

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative Status: Non-Exempt Reports to: Customer Service Manager About ... Possession of intermediate to advanced MS Office and general computer skills. * Experience with CSD ...

New

Martin Supply

Customer Service Representative

Jackson, TN · On-site

$21 - $23/hr

Customer Service Representative Status: Non-Exempt Reports to: Customer Service Manager About ... Possession of intermediate to advanced MS Office and general computer skills. * Experience with CSD ...

Martin Supply Co

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Customer Service Representative Status: Non-Exempt Reports to: Customer Service Manager About ... Possession of intermediate to advanced MS Office and general computer skills. * Experience with CSD ...

New

Martin Supply

Customer Service Representative

Memphis, TN · On-site

$21 - $23/hr

Customer Service Representative Status: Non-Exempt Reports to: Customer Service Manager About ... Possession of intermediate to advanced MS Office and general computer skills. * Experience with CSD ...

Core-Mark

Sales Representative

Murfreesboro, TN · On-site

$52K/yr

Post training, Sales Reps can earn uncapped commissions. * Unlike traditional commission-based ... Intermediate abilities with Microsoft Office Suite including Excel, PowerPoint & Power BI.

Posted today

Pilot Company

Representative, Credit

Knoxville, TN · On-site

Intermediate Microsoft Office skills * Excellent analytical, critical thinking, and organizational skills * Strong attention to detail * Excellent written and oral communication skills * Ability to ...

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Intermediate Representative information

What is an intermediate representative?

Intermediate Representatives are professionals who serve as a bridge between entry-level and senior roles within an organization, typically in customer service, sales, or administrative departments. They handle more complex tasks and inquiries than junior team members, often resolving escalated issues, mentoring new staff, and ensuring customer satisfaction. Their responsibilities may include processing transactions, providing information, and maintaining client relationships. Intermediate Representatives are expected to possess solid communication and problem-solving skills, as well as a good understanding of company policies and procedures.

What skills and qualifications are needed to thrive as an intermediate representative?

To thrive as an Intermediate Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, phone systems, and basic office software is commonly required. Excellent communication, patience, and attention to detail are standout soft skills in this role. These competencies are vital for efficiently resolving customer inquiries, maintaining client satisfaction, and supporting organizational operations.

How does an intermediate representative typically collaborate with other departments within a company?

Intermediate Representatives often serve as a crucial link between customers, internal teams, and management. They frequently communicate with departments such as sales, customer service, and technical support to resolve client issues and ensure smooth transactions. This collaboration requires clear communication, attention to detail, and a willingness to coordinate with various teams to meet customer needs. Building strong working relationships with colleagues across departments can enhance problem-solving efficiency and contribute to professional growth within the organization.

What are the most commonly searched types of Representative jobs in Tennessee?

The most popular types of Representative jobs in Tennessee are:

What job categories do people searching Intermediate Representative jobs in Tennessee look for?

The top searched job categories for Intermediate Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Intermediate Representative jobs?

Cities in Tennessee with the most Intermediate Representative job openings:

Intermediate Representative jobs near you
Infographic showing various Intermediate Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Representative Credit

PILOT

Knoxville, TN • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Pilot Company rating

6.2

Company rating: 6.2 out of 10

Based on 538 frontline employees who took The Breakroom Quiz

322nd of 740 rated retailers

Job description

The purpose of this job is to manage customer accounts and payments to ensure collection of outstanding accounts receivable and minimize company credit exposure along with providing customer support as needed.

In this role you would:

  1. Perform collection of past-due invoices for over-the-road fuel accounts; document customer activity and issues in collections software and Salesforce
  2. Monitor and review daily receipts (multiple forms of payment) as well as draft returns, collect payments accordingly and timely activate/deactivate accounts to control credit exposure.
  3. Develop and maintain customer relationships ensuring timely response to customer needs including invoices, transaction details, troubleshooting declined transactions and other account specifics
  4. Develop and maintain relationship with assigned sales representatives in order to take a partnership approach to collect balances and preserve/grow customer relationships through credit offerings (including, but not limited to, payment extensions as needed and credit limit increases within approved thresholds)
  5. Analyze customer trends and proactively take action to limit exposure by reducing credit terms and limits as needed, requiring security in the form of deposits and/or legal guarantees, and identifying related entities with multiple accounts
  6. Work with store reconcilers and third-party billing cards to help research manual re-bills and effectively communicate to sales/customer
  7. Assist cash applications team with applying customer payments and reconciliation efforts as needed
  8. Identify inefficiencies and suggest automation to eliminate inefficiencies

Qualifications:
Qualifications

We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.

This position does not support immigration sponsorship. To be considered you must have the legal right to work in United States without additional sponsorship

  • High school diploma or equivalent certificate required
  • Bachelor’s degree in business or related field preferred
  • Minimum one year work experience preferred
  • Bilingual preferred
  • Intermediate Microsoft Office skills
  • Excellent analytical, critical thinking, and organizational skills
  • Strong attention to detail
  • Excellent written and oral communication skills
  • Ability to make decisions and work with minimal supervision
  • Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency

Additional Information

• Nation-wide Medical Plan/Dental/Vision
• 401(k) Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay

What Pilot Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Pilot Company logo

About Pilot Company

Sourced by ZipRecruiter

Pilot Flying J is an American-based company situated in Knoxville, TN, USA. Founded in 1958, it falls under the travel-center industry, providing comprehensive services to professional drivers, recreational travelers, and road users. Pilot Flying J offers amenities such as refueling facilities, convenience stores, fast-food restaurants, and trucking supplies services, positioning itself as a crucial part of America's interstate highway system.

Industry

Gasoline stations, petroleum and petroleum products wholesalers and retail

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

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