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Intake Jobs in Miami, FL (NOW HIRING)

Humana

Intake Coordinator

Miramar, FL · On-site

$39K - $49K/yr

Miramar, FL The Intake Coordinator reviews new cases and calls patients to verify demographic information following CMS policies. You will input cases in system after information is confirmed. You ...

Humana

Intake Coordinator

Miramar, FL · On-site

$39K - $49K/yr

Miramar, FL The Intake Coordinator reviews new cases and calls patients to verify demographic information following CMS policies. You will input cases in system after information is confirmed. You ...

Humana

Intake Coordinator

Miramar, FL · On-site

$39K - $49K/yr

Miramar, FL The Intake Coordinator reviews new cases and calls patients to verify demographic information following CMS policies. You will input cases in system after information is confirmed. You ...

Humana, Inc.

Intake Coordinator

Miramar, FL · On-site

$39K - $49K/yr

Miramar, FL The Intake Coordinator reviews new cases and calls patients to verify demographic information following CMS policies. You will input cases in system after information is confirmed. You ...

KabaFusion

National Intake Trainer (Acute)

Miami, FL · On-site

$35K - $41K/yr

The National Intake Trainer (NIT) will be responsible for developing and executing a standard intake training program to support the growth of Acute patient referrals and home care business across ...

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Showing results 21-40

All JobsIntake JobsIntake Jobs in Miami, FL

Intake information

See Miami, FL salary details

$29.6K

$42.5K

$79.9K

How much do intake jobs pay per year?

As of Aug 12, 2026, the average yearly pay for intake in Miami, FL is $42,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $41,100.00 per year, depending on experience, location, and employer.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.
What are the most commonly searched types of Intake jobs in Miami, FL? The most popular types of Intake jobs in Miami, FL are:
What are popular job titles related to Intake jobs in Miami, FL? For Intake jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Intake jobs in Miami, FL look for? The top searched job categories for Intake jobs in Miami, FL are:
What cities near Miami, FL are hiring for Intake jobs? Cities near Miami, FL with the most Intake job openings:
Intake jobs near you
Infographic showing various Intake job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,463 per year, or $20.4 per hour.

Intake Coordinator

Humana

Miramar, FL • On-site

$39K - $49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Become a part of our caring community

Job Description

Work Schedule: Full-time/40 Hours

Position Type: Hybrid

Branch Location: Miramar, FL

The Intake Coordinator reviews new cases and calls patients to verify demographic information following CMS policies. You will input cases in system after information is confirmed. You will assign cases to registered nurses for initial SOC assessment completion and assure submission of all documentation. You will coordinate with insurance providers to verify coverage and obtain necessary authorizations. You will report to the Home Health Intake Supervisor.

Key Responsibilities:

  • Review incoming referrals and new cases to ensure accuracy and completeness.

  • Contact patients to verify demographic, clinical, and insurance information following CMS policies and compliance standards.

  • Assign cases to Registered Nurses for Start of Care (SOC) assessments and monitor progress to ensure documentation is submitted within required timeframes.

  • Coordinate with insurance providers to verify benefits, confirm coverage, and obtain prior authorizations when needed.

  • Serve as a liaison between patients, clinicians, referral sources, and internal departments to support smooth transitions into care.

  • Track authorization statuses and follow up promptly to avoid delays in service.

  • Maintain organized and accurate records for all incoming referrals, communications, and case assignments.

  • Communicate promptly with clinical leadership regarding any barriers, missing documentation, or issues affecting case acceptance.

  • Provide excellent customer service to patients, families, referral partners, and internal team members.


Use your skills to make an impact

Required Qualifications

  • 1+ years of customer service experience

  • Experience with Microsoft Office Suite (Word, Outlook, Excel, and Teams)

  • Competence in addressing and resolving issues that may arise during the intake process.

  • Bilingual (English and Spanish speaker)

  • Must be passionate about contributing to an organization focused on improving consumer experiences

Preferred Qualifications

  • Experience with Wellsky/Kinnser software.

  • Previous work in healthcare environments such as hospitals, clinics, or home health agencies.

  • Experience managing patient admissions, including collecting and verifying patient information.

Additional Information

  • Schedule: Monday and Tuesday off. Wednesday and Thursday 11:30am-8:00pm, Friday 3:30-finish, Saturday and Sunday full 8 hour day.

  • On-site requirement: Must be available to commute to branch if needed.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$39,000 - $49,400 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients' homes. OneHome's patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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