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Intake Worker Jobs in Utah (NOW HIRING)

AdaptHealth

Intake Specialist

Salt Lake City, UT · On-site

$17 - $19/hr

... working with referral sources, demonstrating expert knowledge of payer requirements, maintaining accurate documentation, entering referrals within established timeframes, coordinating with leadership ...

ovation law firm

Intake Site Manager

Lehi, UT · On-site

This position is well-suited for individuals with backgrounds in sales, client relations or intake who are confident communicators, results-driven and comfortable working in high-volume environments.

Imh

Intake Coordinator

Salt Lake City, UT · On-site

$19.50 - $26.48/hr

Gathers and inputs intake information into the computer system completing the intake process ... Demonstrated experience working effectively in time sensitive situations, handing multiple ...

Imh

Homecare Intake Coordinator

Salt Lake City, UT · On-site

$19.50 - $26.48/hr

Gathers and inputs intake information into the computer system completing the intake process ... Demonstrated experience working effectively in time sensitive situations, handing multiple ...

Imh

$29.43 - $45.39/hr

May provide initial intake, crisis intervention, and adjustment to illness counseling services as ... Experience working with in a healthcare setting. Location: Intermountain Health Alta View Hospital ...

Imh

Social Service Worker

Taylorsville, UT

$29.43 - $45.39/hr

May provide initial intake, crisis intervention, and adjustment to illness counselingservices as ... Experience working with in a healthcare setting. Hearing/Listening, Manual Dexterity, Seeing ...

The Salvation Army

Case Worker

Salt Lake City, UT · On-site

$17.50/hr

Complete intake procedures, assessments for services, and connect with other programs at The ... Working alongside the Social Services team to assist clients through various case management needs.

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Intake Worker information

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$12

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How much do intake worker jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for intake worker in Utah is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $24.52 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

What are popular job titles related to Intake Worker jobs in Utah? For Intake Worker jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Intake Worker jobs in Utah look for? The top searched job categories for Intake Worker jobs in Utah are:
What are popular job titles related to Intake Worker jobs in UT? For Intake Worker jobs in UT, the most frequently searched job titles are:
Intake Worker jobs near you
Infographic showing various Intake Worker job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,388 per year, or $20.9 per hour.

APS Intake Worker

Utah Division of Human Resource Management

Salt Lake City, UT • On-site

$19.24 - $28.86/hr

Full-time, Part-time

Posted 3 days ago

New

Job description

Caseworker I
FT / PT Status - Full Time
Salary - $19.24 - $28.86
Remote Work / In-Office - HybridRecruiter - Josh Stover jstover@utah.gov 801.538.4251
Application Deadline - August 14, 2026
*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
Key Responsibilities
  • Answer calls that come into the APS phone system.
  • Gather information and enter it into the APS database.
  • Process reports received through electronic means as well as by phone.
  • Read and assess information gathered to make sound decisions regarding abuse, neglect, and exploitation.
  • Use critical thinking to apply statute and rule to the reports received by APS and make decisions regarding the reports.
  • Apply trauma informed care principles while taking information from callers by phone.
  • Professionally be able to gather information regarding situations of abuse, neglect, or exploitation from callers while showing sensitivity and tact.
  • Use common computer programs and be proficient in spelling, grammar and typing.
  • Educate others on the role of APS.
  • Provide appropriate referrals to other agencies to callers in need.

QualificationsMinimum or "day-one" qualifications:
  • A Bachelor's Degree in Psychology, Sociology, Social Work, Family & Human Development, Criminal Justice, Gerontology or a closely related field is preferred. You will also qualify if you have at least 4 years of paid employment or volunteering working with older adults and/or people with disabilities (vulnerable adults). This employee will operate under close and regularly provided professional supervision.

Preferred or trainable/on-the-job qualifications:
  • Preference may be given to those that speak Spanish.

About the Role
Location - 288 North 1460 West, Salt Lake City, UT 84116
Background Check Required - Youmust successfully pass a criminal history check
Drug Test Required - No
Schedule Code - B - Competitive Career Service -Employment in this positionrequires a probationary period
Why You Should Join Our TeamIn Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The AgencyFor more information on the Division of Aging and Adult services within the Department of Health and Human Services, click here!
EEO StatementThe State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Supplemental Information
  • Only applicants invited to interview will be notified.
  • Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
  • Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
  • All DAAS job offers are contingent upon passing a Background Screening Application (BSA).
  • Must have a valid Utah driver's license.

Physical Requirements
  • Moderate: Some of the work performed requires some physical exertion. You may be required to stand; walkover rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.

Working Conditions
  • High Risk: Risks found in potentially dangerous or unusual environmental stress situations, e.g. working at great heights, working in extreme outdoor weather conditions, being subject to possible physical attack, etc.
  • Some special risks which may require the use of special safety precautions e.g., entering clients' homes, maybe working around contagious diseases, i.e. parasitic infections caused by head lice, bed bugs, scabies, etc. or chemicals, i.e. illegal substances, etc.

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