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Intake Worker Jobs in Tennessee (NOW HIRING)

Apex Recovery LLC

Intake Coordinator

Columbia, TN · On-site

$16.25 - $22.25/hr

The Intake Coordinator will be responsible for establishing and maintaining positive relationships ... Maintain comprehensive working knowledge of Agency contractual relationships and ensure that ...

Douglass & Runger

Intake Specialist

Arlington, TN · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Intake Specialist Seeking Intake Specialist who loves helping people! If you are interested in ... Do you enjoy working in a fast-paced environment and being part of a team whose mission is to serve ...

Douglass & Runger

Intake Specialist

Bartlett, TN · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Seeking Intake Specialist who loves helping people! If you are interested in applying for this ... Do you enjoy working in a fast-paced environment and being part of a team whose mission is to serve ...

Garza Law Firm, PLLC

Intake Specialist

Knoxville, TN · On-site

$17 - $22.75/hr

Description The Garza Law Firm's Intake Specialist position is a skilled phone and sales position ... workers. * Professional Development : Participate in occasional travel, overnight stays, and ...

Garza Law Firm PLLC

Intake Specialist

Knoxville, TN · On-site

$17 - $22.75/hr

... workers. * Professional Development : Participate in occasional travel, overnight stays, and ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Garza Law Firm, PLLC

Intake Specialist

Knoxville, TN · On-site

$17 - $22.75/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the ... workers. * Professional Development : Participate in occasional travel, overnight stays, and ...

Garza Law Firm, PLLC

Intake Specialist

Jacksboro, TN · On-site

$17.50 - $23.50/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the ... workers. * Professional Development : Participate in occasional travel, overnight stays, and ...

Garza Law Firm PLLC

Intake Specialist

Jacksboro, TN · On-site

$17.50 - $23.50/hr

... workers. * Professional Development : Participate in occasional travel, overnight stays, and ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Garza Law Firm PLLC

Intake Specialist

Johnson City, TN · On-site

$17.50 - $23.25/hr

... workers. * Professional Development : Participate in occasional travel, overnight stays, and ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Garza Law Firm, PLLC

Intake Specialist

Jacksboro, TN

$17.50 - $23.50/hr

Description The Garza Law Firm's Intake Specialist position is a skilled phone and sales position ... workers. * Professional Development : Participate in occasional travel, overnight stays, and ...

Garza Law Firm, PLLC

Intake Specialist

Johnson City, TN · On-site

$17.50 - $23.25/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the ... workers. * Professional Development : Participate in occasional travel, overnight stays, and ...

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All JobsIntake Worker JobsIntake Worker Jobs in Tennessee

Intake Worker information

See Tennessee salary details

$12

$20

$32

How much do intake worker jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for intake worker in Tennessee is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.42 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

How to become an intake worker?

To become an intake worker, typically a high school diploma or equivalent is required, and some positions may prefer or require post-secondary education in social work, psychology, or related fields. Relevant skills include strong communication, organization, and assessment abilities, and some roles may require certification or training in areas like CPR or confidentiality protocols.

What are popular job titles related to Intake Worker jobs in Tennessee?

For Intake Worker jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Intake Worker jobs in Tennessee look for?

The top searched job categories for Intake Worker jobs in Tennessee are:

What are popular job titles related to Intake Worker jobs in TN?

For Intake Worker jobs in TN, the most frequently searched job titles are:

Intake Worker jobs near you
Infographic showing various Intake Worker job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $43,257 per year, or $20.8 per hour.

Intake Coordinator

UT Medical Center Home Care Services

Knoxville, TN • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 19 days ago

Job description

INTAKE COORDINATOR (LPN) - HOME HEALTH
Job Location: Knoxville, TN
Office: UT Home Health
Job Status: Full - Time
POSITION SUMMARY: Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.
ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
  • Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
  • Ensures compliance with all state and federal referral/intake regulatory requirements.
  • Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with agency policy.
  • Establishes and maintains positive working relationships with current and potential referral sources.
  • Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
  • Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations.
  • Assists with recruiting, selecting, orienting, and supervising members of the referral/intake team.
  • Builds and monitors community and customer perceptions of the agency as a high quality provider of services.
  • Gathers, collates, and reports referral statistics including key customer referral trends.
  • Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs.
  • Maintains comprehensive working knowledge of agency contractual relationships and ensures that patients are admitted according to contract provisions.
  • Participates in quality assessment performance improvement teams and activities.
  • Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by agency.
  • Other duties as assigned by the Executive Director/Administrator.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:
  • Current Registered Nurse or Licensed Practical Nurse licensure in state of practice.
  • At least three (3) years of experience in health care or home health operations.
  • Demonstrated ability to supervise and direct professional and administrative personnel.
  • Knowledge of business processes, governmental regulations, and private payer practices.

PREFERRED KNOWLEDGE AND SKILLS:
  • Excellent time management, organization, and problem-solving skills.
  • Must have outstanding verbal and written communication skills.
  • Excellent presentation, negotiation, and relationship-building skills required.
  • Must have strong computer skills to utilize Microsoft Outlook and CRM systems.
  • Must be self-motivated and able to work independently while being collaborative and able to work as part of an interdisciplinary team.

SUPERVISORY RESPONSIBILITIES:
  • None.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Job may require heavy use of office equipment, including computer, tablet, and phone.
  • Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, see, talk, hear, and drive. Must be reasonably capable of lifting over twenty (20) pounds.
  • Minimal portion (<30%) of daily assignments may require travel to client/resident/patient locations or other work sites, via car or public transportation.
  • Work schedule may occasionally require evening, night, holiday, or weekend assignments.

ACKNOWLEDGEMENT
I have read this job description and fully understand the requirements and notices set forth therein. I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company's established policies and procedures. I agree to request guidance from my Supervisor if I am unsure of how to interpret any policy.
I further understand that my employment is at-will and thereby understand that my employment may be terminated at-will either by the Company or myself, and that such termination can be made with or without notice.
This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the agency, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation and licensure requirements (if applicable), and all policies and procedures.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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