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Intake Worker Jobs in Arizona (NOW HIRING)

Amerita

Intake Coordinator - Infusion Pharmacy

Scottsdale, AZ · On-site

$18.25 - $24.75/hr

Our Company Amerita Overview The Intake Coordinator has primary responsibility for the timely ... working with all payer types, including Medicare, Medicaid and commercial insurance companies • ...

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All JobsIntake Worker JobsIntake Worker Jobs in Arizona

Intake Worker information

See Arizona salary details

$12

$21

$33

How much do intake worker jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for intake worker in Arizona is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.10 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

What are popular job titles related to Intake Worker jobs in Arizona? For Intake Worker jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Intake Worker jobs in Arizona look for? The top searched job categories for Intake Worker jobs in Arizona are:
What are popular job titles related to Intake Worker jobs in AZ? For Intake Worker jobs in AZ, the most frequently searched job titles are:
Intake Worker jobs near you
Infographic showing various Intake Worker job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,414 per year, or $21.4 per hour.

Intake Specialist (INTSPC-02)

New Freedom Behavioral Health

Phoenix, AZ • On-site

$17.50 - $23.50/hr

Other

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Join New Freedom – Where Second Chances Become Bright Futures
About Us
At New Freedom, we don’t just believe in second chances—we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives.
We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference—this is where you belong.
About the Role
The Intake Specialist serves as a critical first point of contact for members entering New Freedom’s Intensive Outpatient Program. This role ensures a smooth, compliant, and supportive intake experience by conducting assessments, facilitating onboarding processes, and setting the foundation for successful treatment engagement.
You will partner closely with clinical and cross-functional teams to ensure members understand program expectations, their rights, and their individualized treatment pathway from day one.
This role is ideal for someone who:
  • Thrives in a fast-paced, mission-driven environment
  • Is highly organized and detail-oriented
  • Has strong interpersonal and assessment skills
  • Is passionate about behavioral health and helping individuals succeed
  • Can balance empathy with accountability
What You’ll Be Responsible For
  • Conduct comprehensive intake assessments and document appropriate diagnoses
  • Complete individualized treatment plans aligned with member goals
  • Facilitate all intake paperwork, consents, and admission documentation
  • Educate members on program expectations, policies, rights, and responsibilities
  • Ensure compliance with confidentiality, regulatory, and program requirements
  • Provide orientation to all new admits within required timeframes
  • Collaborate with clinical staff to ensure seamless member transitions into care
  • Communicate program details including services, schedules, grievance processes, and expectations
  • Support member understanding of treatment compliance and available resources (including dual diagnosis services)
  • Maintain accurate records within electronic health record systems
  • Meet established KPIs focused on member care, engagement, and intake timeliness
  • Participate in ongoing clinical supervision and required continuing education
What Success Looks Like
  • Members experience a clear, welcoming, and well-organized intake process
  • Intake documentation is accurate, compliant, and completed on time
  • Strong collaboration with clinical teams ensures seamless handoffs
  • Members demonstrate understanding of program expectations and engagement in treatment
  • Consistent achievement of intake KPIs and quality standards
  • Positive feedback from members and internal teams
What We’re Looking For
  • Master’s degree in Social Work or related field
  • Minimum of 4 years of experience in behavioral health, including intake assessments and treatment planning
  • Strong communication, organizational, and critical thinking skills
  • Experience with motivational interviewing and client engagement
  • Ability to work both independently and as part of a team
  • Experience working with dual diagnosis populations (preferred)
  • Ability to adapt in a fast-paced, evolving environment (preferred)
  • Strong commitment to member-centered care (preferred)
  • Must be 21 years of age or older
  • Ability to pass background check, drug screening, and TB testing
Why You’ll Love Working Here
We take care of the people who take care of others. At New Freedom, you’ll enjoy:
  • Competitive pay and strong benefits package
  • $0 medical plan option + employer-supported coverage
  • 401(k) with match
  • Generous paid time off
  • Free meals, snacks, drinks, gym access
  • A mission that matters—and a team that works hard to deliver on it

Our Standard
We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.
If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization—we want to hear from you.
Equal Opportunity
New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.
"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission—to turn second chances into powerful comebacks."
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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