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Intake Navigator Jobs (NOW HIRING)

Nautilus

Intake Navigator

Irving, TX · On-site

$20 - $21/hr

The Intake Navigator is responsible for the end-to-end coordination and management of patient referrals within the Electronic Health Record (EHR) system. This role serves as a primary point of ...

Latin American Association Inc

Intake Navigator

Atlanta, GA · On-site

$20.25 - $26/hr

The Intake Navigator serves as a primary point of contact for individuals seeking assistance through the Latin American Association's (LAA) Resource Navigation Line and Family Stabilization & Well ...

C2Q Health Solutions

INTAKE NAVIGATOR II

New York, NY · On-site

$19.50 - $26/hr

The Intake Navigator will directly educate a prospective participant through the onboarding process leading to enrollment in CenterLight's Program of All-inclusive Care for the Elderly (PACE). This ...

C2Q Health Solutions

INTAKE NAVIGATOR II

New York, NY · On-site

$19.50 - $26/hr

The Intake Navigator will directly educate a prospective participant through the onboarding process leading to enrollment in CenterLight's Program of All-inclusive Care for the Elderly (PACE). This ...

Mahube-Otwa

Intake Navigator

Wadena, MN · On-site

$22.35 - $23.10/hr

MAHUBE-OTWA is actively recruiting a service minded individual with a strong independent initiative and excellent computer skills to work as an Intake Navigator for our Housing/Family Resource Center ...

Mahube-Otwa

Intake Navigator

Wadena, MN · On-site

$22.35 - $23.10/hr

MAHUBE-OTWA is actively recruiting a service minded individual with a strong independent initiative and excellent computer skills to work as an Intake Navigator for our Housing/Family Resource Center ...

Parkview Health

BHI Intake Navigator

Fort Wayne, IN · On-site

$37K - $42K/yr

Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...

Parkview Health

BHI Intake Navigator

Fort Wayne, IN

$37K - $42K/yr

Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...

Parkview Health

BHI Intake Navigator

Fort Wayne, IN

$37K - $42K/yr

Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...

St. Vincent de Paul CARES

Navigator

Port Charlotte, FL · On-site

$17.63/hr

The CARE Center Intake Navigator II performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued ...

St. Vincent de Paul CARES

Navigator

Port Charlotte, FL · On-site

$17.63/hr

The CARE Center Intake Navigator II performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued ...

St Vincent De Paul Cares

Navigator

Tampa, FL · On-site

$18 - $23.75/hr

The CARE Center Intake Navigator II performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued ...

St Vincent De Paul Cares

Navigator

Saint Petersburg, FL · On-site

$15.63/hr

The CARE Center Intake Navigator II performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued ...

St Vincent De Paul Cares

Navigator-Overnight

Tampa, FL · On-site

$19.25 - $24.50/hr

The CARE Center Intake Navigator Specialist performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with ...

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Intake Navigator information

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$31K

$44.4K

$83.5K

How much do intake navigator jobs pay per year?

As of Jun 5, 2026, the average yearly pay for intake navigator in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Navigator, and why are they important?

To thrive as an Intake Navigator, you need a solid understanding of client assessment, case management, and community resources, often supported by a background in social work or a related field. Familiarity with case management software, electronic recordkeeping systems, and sometimes certifications in mental health or social services are typical requirements. Strong interpersonal skills, active listening, and cultural sensitivity help Intake Navigators build trust and communicate effectively with diverse clients. These skills and qualities are crucial for accurately identifying client needs and connecting them to appropriate services efficiently and compassionately.

What is the difference between Intake Navigator vs Case Coordinator?

AspectIntake NavigatorCase Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may enhance prospects
Work EnvironmentHealthcare or social service agencies; client intake settingsSocial service agencies; client management and case oversight
Employer & Industry UsageHospitals, clinics, social service organizationsNonprofits, government agencies, healthcare providers
Common Search & Comparison IntentUnderstanding roles related to client intake and initial assessmentsManaging client cases and ongoing support

The main difference is that Intake Navigators focus on initial client intake and gathering information, while Case Coordinators manage ongoing case support and follow-up. Both roles are essential in healthcare and social services, but they differ in scope and responsibilities.

What are Intake Navigators?

Intake Navigators are professionals who assist individuals in accessing services, benefits, or programs by guiding them through the initial intake process. They help clients understand eligibility requirements, complete necessary paperwork, and connect them with appropriate resources or support services. Intake Navigators often work in healthcare, social services, or community organizations to ensure that individuals receive timely and accurate assistance tailored to their needs.

How does an Intake Navigator typically collaborate with other departments to support clients effectively?

Intake Navigators work closely with various departments, such as case management, clinical teams, and administrative staff, to ensure clients receive comprehensive support. They often serve as the first point of contact, gathering essential information and coordinating referrals to appropriate services. Effective collaboration involves regular communication, participation in interdisciplinary meetings, and timely sharing of client updates to facilitate a smooth transition through the intake process. This teamwork helps address client needs holistically and streamlines service delivery.
More about Intake Navigator jobs
What states have the most Intake Navigator jobs? States with the most job openings for Intake Navigator jobs include:
What job categories do people searching Intake Navigator jobs look for? The top searched job categories for Intake Navigator jobs are:
Intake Navigator jobs near you
Infographic showing various Intake Navigator job openings in the United States as of May 2026, with employment types broken down into 12% As Needed, 59% Full Time, 11% Part Time, 3% Temporary, 14% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.
Intake Navigator

Intake Navigator

Nautilus

Irving, TX • On-site

$20 - $21/hr

Full-time

Posted yesterday

Job description

Description:

Summary:

The Intake Navigator is responsible for the end-to-end coordination and management of patient referrals within the Electronic Health Record (EHR) system. This role serves as a primary point of contact for electronic referral workflows, ensuring referrals from both internal and external providers are efficiently retrieved, reviewed, and processed. The Intake Navigator supports seamless transitions of care by collaborating closely with clinical teams and specialists while managing referral activity within the EHR environment.

Key Responsibilites

  • EHR Referral Management: Monitor, retrieve, and process referrals from EHR work queues, electronic referral portals, and in-basket messages in a timely manner.
  • Intake & Review: Evaluate incoming referrals for completeness and accuracy, ensuring all required documentation (e.g., demographics, clinical notes, discharge summary/orders) is included before acceptance.
  • Insurance Verification: Perform insurance eligibility checks, confirm in-network status, and obtain necessary prior authorizations to support referral processing.
  • Clinical Liaison: Collaborate with clinical staff to redirect referrals that do not meet criteria and escalate complex or unclear cases to providers for further review.
  • Data Accuracy & Documentation: Accurately upload, scan, and attach referral documentation into the EHR and intake systems to ensure compliance, completeness, and audit readiness.
  • Communication & Coordination: Serve as a liaison between referring sources/providers, specialty offices, and patients to confirm referral receipt, communicate status updates, and assist with appointment scheduling.
  • Closing the Loop: Ensure referrals are properly documented and closed within the EHR, including obtaining and attaching specialist consultation notes when applicable.
Requirements:

Qualifications:

  • High School Diploma or GED required
  • Certified Medical Assistant (CMA) or related certification preferred
  • EHR Experience: Minimum of 1–2 years of experience with EMR/EHR systems (e.g., Epic, Careport, Hospital and Home Care Based systems, etc).
  • Medical Knowledge: Strong understanding of medical terminology and familiarity with referral and insurance processes.
  • Technical Skills: Proficiency in Google Workspace applications (Gmail, Google Chat, Sheets, Docs) and experience managing electronic hospital and home care-based referral portals.
  • Attention to Detail: High level of accuracy in data entry, documentation, and insurance verification processes.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, providers, and healthcare staff.