Fort Wayne, IN · On-site
$37K - $42K/yr
Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...
Fort Wayne, IN · On-site
$37K - $42K/yr
Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...
$37K - $42K/yr
Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...
$37K - $42K/yr
Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...
Fort Wayne, IN · On-site
$37K - $42K/yr
Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...
Fort Wayne, IN · On-site
$37K - $42K/yr
Summary Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts ...
Crown Point, IN · On-site
The Nurse Navigator, under the Under the direction of a faculty sponsor and in collaboration with ... Serves as clinical partner and escalation point for Intake Coordinators * Promotes community ...
Crown Point, IN · On-site
The Nurse Navigator, under the Under the direction of a faculty sponsor and in collaboration with ... Serves as clinical partner and escalation point for Intake Coordinators * Promotes community ...
Crown Point, IN · On-site
The Nurse Navigator, under the Under the direction of a faculty sponsor and in collaboration with ... Serves as clinical partner and escalation point for Intake Coordinators * Promotes community ...
Crown Point, IN · On-site
The Nurse Navigator, under the Under the direction of a faculty sponsor and in collaboration with ... Serves as clinical partner and escalation point for Intake Coordinators * Promotes community ...
Be Seen First
Indianapolis, IN · On-site
$40K - $41K/yr
... Navigators with administrative aspects of participant intake, assessments, service documentation, referrals, and follow-up. * Review program documentation for completeness and notify appropriate ...
Quick apply
Be Seen First
Indianapolis, IN · On-site
$40K - $41K/yr
... Navigators with administrative aspects of participant intake, assessments, service documentation, referrals, and follow-up. * Review program documentation for completeness and notify appropriate ...
Indianapolis, IN · On-site
$16.25 - $20.50/hr
Providing backup for the back-office Patient Navigator, and Intake will be the primary work duty; however, other duties in service of patient access and quality assurance will be important components ...
Indianapolis, IN · On-site
$16.25 - $20.50/hr
Providing backup for the back-office Patient Navigator, and Intake will be the primary work duty; however, other duties in service of patient access and quality assurance will be important components ...
Indianapolis, IN · On-site
$16.25 - $20.50/hr
Providing backup for the back-office Patient Navigator, and Intake will be the primary work duty; however, other duties in service of patient access and quality assurance will be important components ...
Indianapolis, IN · On-site
$16.25 - $20.50/hr
Providing backup for the back-office Patient Navigator, and Intake will be the primary work duty; however, other duties in service of patient access and quality assurance will be important components ...
Indianapolis, IN · On-site +1
$14.75 - $19/hr
You are more than a responsive Customer service representative; you are a trusted navigator, a ... Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient ...
Indianapolis, IN · On-site +1
$14.75 - $19/hr
You are more than a responsive Customer service representative; you are a trusted navigator, a ... Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient ...
Indianapolis, IN · Remote
$14.75 - $19/hr
You are more than a responsive Customer service representative; you are a trusted navigator, a ... Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient ...
Quick apply
Indianapolis, IN · Remote
$14.75 - $19/hr
You are more than a responsive Customer service representative; you are a trusted navigator, a ... Backup and support other departments (i.e., Claims, UM, Intake, Quality, Care Management, Patient ...
Muncie, IN · On-site
$16.50 - $21/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Muncie, IN · On-site
$16.50 - $21/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Muncie, IN · On-site
$16.50 - $21/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Muncie, IN · On-site
$16.50 - $21/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Carmel, IN · On-site
$16.75 - $21.50/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Carmel, IN · On-site
$16.75 - $21.50/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Munster, IN · On-site
$17.25 - $22.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Munster, IN · On-site
$17.25 - $22.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Indianapolis, IN · On-site
$17 - $21.75/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Indianapolis, IN · On-site
$17 - $21.75/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Jasper, IN · On-site
$15.75 - $20.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Jasper, IN · On-site
$15.75 - $20.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Columbus, IN · On-site
$16.50 - $21.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Columbus, IN · On-site
$16.50 - $21.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Richmond, IN · On-site
$15.75 - $20.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
Richmond, IN · On-site
$15.75 - $20.25/hr
... care navigators, nutritionists, social workers and pharmacists for integrated treatment that ... Complete exam intake, including but not limited to; reviewing medical history, social history ...
| Aspect | Intake Navigator | Case Coordinator |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certifications in healthcare or social services | High school diploma or equivalent; relevant certifications may enhance prospects |
| Work Environment | Healthcare or social service agencies; client intake settings | Social service agencies; client management and case oversight |
| Employer & Industry Usage | Hospitals, clinics, social service organizations | Nonprofits, government agencies, healthcare providers |
| Common Search & Comparison Intent | Understanding roles related to client intake and initial assessments | Managing client cases and ongoing support |
The main difference is that Intake Navigators focus on initial client intake and gathering information, while Case Coordinators manage ongoing case support and follow-up. Both roles are essential in healthcare and social services, but they differ in scope and responsibilities.
For Intake Navigator jobs in Indiana, the most frequently searched job titles are:
The top searched job categories for Intake Navigator jobs in Indiana are:
$37K - $42K/yr
Full-time
Re-posted 12 days ago
7.2
Based on 280 frontline employees who took The Breakroom Quiz
345th of 893 rated healthcare providers
Under the direction of the Behavioral Health Central Intake Supervisor, functions as a Behavioral Health Intake Navigator in processing intakes for behavioral health services. Conducts professional client interviews obtaining accurate demographic, insurance and medical information including but not limited to mental health history, current and past drug use, past or active thoughts of suicide. Accurately and professionally documents phone encounters in client medical records using a pre-built template. Navigates clients to the proper provider based on services needed, insurance, and medical history and schedules the initial assessment. Schedules interpreters as needed. Researches clients medical records to ensure the proper assessments are scheduled based on past services. Processes incoming referrals from external and internal referral sources, such as PPG, Department of Child Services (DCS), Court system, Community Corrections or State hospitals. Reviews referrals and determines patient’s eligibility for services based on treatment recommendation, insurance benefits, and geographical coverage. Coordinates authorization of services with the payor and maintains authorization during the patient’s episode of care. Completes inbound and outbound calls to complete client interviews and schedule initial assessments. Obtains mental health assessments and uploads them to Kids Track for DCS review. Communicates with DCS Family Case Managers regarding the status and updates of referrals. Identifies the Level of Need (LON) determined by the state and accurately loads the correct Medicaid Rehab Option (MRO) benefit package into EPIC. Works with clinical staff on LON denials so assessments can be resubmitted to the state. Obtains treatment plans and assessments for MRO benefit updates and uploads them to the Indiana Medicaid website. Completes group home admissions as identified by group home administrators and schedules the initial assessment. Functions as the central point of contact for interactions with referral source, care team members, administrative employees, and patients. Is responsible for the delivery of quality performance and service excellence with each phone encounter; and adheres to the Parkview Standards of Behavior.
EducationMust be a high school graduate or the equivalent with GED.
Licensure/CertificationAddendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse. To view addendums, go to the job description page on Parkview’s intranet.
ExperienceTwo years of experience in a hospital access or mental health navigation department. Experience in a mental health or substance abuse setting preferred. Experience with Microsoft suite of products is preferred.
Other QualificationsMust pass a DCS background check. Must have good verbal and written communication skills. Must have the ability to work independently. Must show competency with Federal and State regulations.
Get the full story on Breakroom
Sourced by ZipRecruiter
Parkview Health, headquartered in Fort Wayne, IN, US, operates within the healthcare industry providing a wide range of medical services and community wellness programs. These include primary care, specialty health services, emergency care, rehabilitation, and home health services among others. The non-profit health system was founded in 1878 and continues to serve its surrounding communities with a dedication to quality health and wellness.
Hospitals
10,000+ Employees
Fort Wayne, IN, US
1995
