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Intake Navigator Jobs (NOW HIRING)

Theirc

Asylum Services Navigator

Seattle, WA

$22.50 - $29.50/hr

The Asylum Services Navigator plays a critical role in directly supporting asylum seekers and other ... Client Intake and Eligibility Determination: * Conduct comprehensive intake interviews with asylum ...

SERCO OF TEXAS - HEART OF TEXAS

Career Navigator

Waco, TX · On-site

$17.50 - $23/hr

Engaging with participants, this Navigator conducts intake and case management activities, offering invaluable support services. With efficiency and effectiveness as key drivers, the Career Navigator ...

Brightli

School Based Navigator

Springfield, MO · On-site

$18 - $23.75/hr

... intake appointments and connect students to appropriate services when school-based care is not ... School Based Navigator, Student Services, Behavioral Health, Mental Health, Care Coordination ...

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Intake Navigator information

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$31K

$44.4K

$83.5K

How much do intake navigator jobs pay per year?

As of Aug 11, 2026, the average yearly pay for intake navigator in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What qualifications do you need to be an Intake Navigator?

To become an Intake Navigator, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in social work, healthcare, or related fields. Strong communication, organizational skills, and familiarity with healthcare or social service systems are important, and some positions may require relevant certifications or experience in case management or customer service.

What are the key skills and qualifications needed to thrive as an intake navigator?

To thrive as an Intake Navigator, you need a solid understanding of client assessment, case management, and community resources, often supported by a background in social work or a related field. Familiarity with case management software, electronic recordkeeping systems, and sometimes certifications in mental health or social services are typical requirements. Strong interpersonal skills, active listening, and cultural sensitivity help Intake Navigators build trust and communicate effectively with diverse clients. These skills and qualities are crucial for accurately identifying client needs and connecting them to appropriate services efficiently and compassionately.

What is the difference between Intake Navigator vs Case Coordinator?

AspectIntake NavigatorCase Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or social servicesHigh school diploma or equivalent; relevant certifications may enhance prospects
Work EnvironmentHealthcare or social service agencies; client intake settingsSocial service agencies; client management and case oversight
Employer & Industry UsageHospitals, clinics, social service organizationsNonprofits, government agencies, healthcare providers
Common Search & Comparison IntentUnderstanding roles related to client intake and initial assessmentsManaging client cases and ongoing support

The main difference is that Intake Navigators focus on initial client intake and gathering information, while Case Coordinators manage ongoing case support and follow-up. Both roles are essential in healthcare and social services, but they differ in scope and responsibilities.

What is an intake navigator?

Intake Navigators are professionals who assist individuals in accessing services, benefits, or programs by guiding them through the initial intake process. They help clients understand eligibility requirements, complete necessary paperwork, and connect them with appropriate resources or support services. Intake Navigators often work in healthcare, social services, or community organizations to ensure that individuals receive timely and accurate assistance tailored to their needs.

How does an intake navigator typically collaborate with other departments to support clients effectively?

Intake Navigators work closely with various departments, such as case management, clinical teams, and administrative staff, to ensure clients receive comprehensive support. They often serve as the first point of contact, gathering essential information and coordinating referrals to appropriate services. Effective collaboration involves regular communication, participation in interdisciplinary meetings, and timely sharing of client updates to facilitate a smooth transition through the intake process. This teamwork helps address client needs holistically and streamlines service delivery.
More about Intake Navigator jobs
What states have the most Intake Navigator jobs? States with the most job openings for Intake Navigator jobs include:
What job categories do people searching Intake Navigator jobs look for? The top searched job categories for Intake Navigator jobs are:
Intake Navigator jobs near you
Infographic showing various Intake Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Bilingual Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking)

Next STEPS Worldwide

Mckinney, TX • On-site

$48K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Bilingual Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking)
Onsite | McKinney, TX
Base $18/hour + Weekly Commissions
Annual Earnings: $45,000-$60,000+
Be the First Voice for Individuals and Families Across the Entire Lifespan.
Next STEPS Worldwide is a rapidly growing, mission-driven outpatient healthcare organization providing psychological, therapeutic, and nutrition services for all populations across the lifespan - from infants as young as 3-4 months to our platinum (geriatric) years.
With 30+ locations across Texas, our multidisciplinary model delivers truly individualized, whole-person care.
We are seeking a Bilingual Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking) to join our onsite intake team in McKinney, TX.
As a Bilingual Care Navigator at Next STEPS Worldwide, you will guide infants, children, adolescents, adults, and geriatric clients toward the right care through a consultative, sales-driven intake process.
You will play a vital role in serving our Spanish-speaking population by breaking down barriers and reducing stigma, while ensuring all clients receive compassionate, high-quality care in both English and Spanish. Your voice will help families and individuals feel understood, supported, and confident as they take their first step toward healing.
This is not a traditional call center role.
This is a relationship-based, consultative, sales-driven phone position where you guide clients to the right care at the right time.
Compensation & Benefits
  • $18/hour base pay
  • Weekly commission payouts
  • Annual earning potential: $48,000-$60,000+
  • Monthly performance opportunities
  • Paid Holidays
  • Paid PTO & Vacation
  • No weekends
  • 401(k) with company match
  • Medical, Dental, Vision, Life Insurance
  • Wellness benefits
  • Clear leadership growth paths

Work Environment
  • Onsite professional team setting (not a call center)
  • Advanced scheduling and intake technology
  • Supportive, high-energy team culture

What You Will Do
  • Serve as the first point of contact for individuals, parents, caregivers, and families.
  • Conduct detailed, individualized phone assessments.
  • Educate clients on psychological, therapy, and nutrition services.
  • Use consultative sales skills to convert inquiries into scheduled intakes.
  • Match clients with the best-fit provider and service.
  • Meet and exceed weekly and monthly conversion goals.
  • Document interactions accurately in CRM/EMR systems.

Who You Are
  • Sales-driven with a heart for service
  • Confident and compassionate on the phone
  • Goal-oriented and motivated by performance
  • Organized and detail-focused
  • Comfortable working with all age populations
  • Professional, emotionally intelligent, and persuasive

Qualifications
  • Bilingual Spanish & English (Verbal and Written Fluency Required)
  • 1+ year sales, intake, healthcare, or phone-based experience preferred
  • Strong communication skills
  • HIPAA knowledge preferred
  • CRM/EMR experience a plus

Schedule
  • Monday-Friday
  • No weekends

Growth Opportunity
This role offers advancement into:
  • Lead Care Navigator
  • Trainer
  • Team Lead
  • Intake Management

Location
Onsite in McKinney, TX 75070
Must commute or relocate prior to start.
Please visit our careers page to see more job opportunities.

Apply